60-day Trial for $0.99 ad played, but only 30-day free comes up

[JoshuaCanada]

Canada

My Question or Issue

 An ad just played proposing a 60-day subscription for $0.99, but when I tried to use it the only option that comes up is 30-day free trial. I saw that others had this problem and were given the 60-day option. If the propotion isn't available anymore, shouldn't it stop playing at some point?

[Billy-J]

Hey @JoshuaCanada, welcome to the community!

Hope your doing great 🙂 

Could you provide me a screenshot of the ad promoting the 60 day trial? Additionally, you can check these two support articles for more info on how these work, and why you might not be getting it: 

• Premium Trials and other deals
• Can’t activate trial offer

Let me know how things come along!

/B