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Topics with Label: Premium problem with pay

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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

70539 Views

19 replies

94 likes

  • 70539 Views
  • 19 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Azitajoon1

Visitor

134376 Views

70 replies

10 likes

Premium for Family
  • 134376 Views
  • 70 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

73057 Views

89 replies

4 likes

  • 73057 Views
  • 89 replies
  • 4 likes

I’ve paid for my Premium membership but I’m on Free version

Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an online credit card and I can also see that my Premiu...

Newbie

Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an o...

Billy-J

Spotify Star

701 Views

1 replies

0 likes

Premium doesn't work anymore
Premium payment problem
Premium problem with pay
premium subscription
  • 701 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't buy Spotify Premium

Whatever I do, I can't subscribe to Spotify Premium. I really want to get premium before my exams start next week, but every time I try to pay, it says that there was a ''payment failure''. I've tried to troubleshoot several times. I haven't typed th...

Visitor

Whatever I do, I can't subscribe to Spotify Premium. I really want to get premium before my exams start next week, but every time I try to pay, it says that there was a ''payment failure''. I've trie...

SergioDavid

Roadie

1156 Views

3 replies

0 likes

Premium help
Premium problem with pay
Subscription
  • 1156 Views
  • 3 replies
  • 0 likes