Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
-
-
- Visitor
- 167599 Views
- 110 replies
- 12 likes
- 167599 Views
- 110 replies
- 12 likes
Announcements
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
You are here
- Home
- Help
- Subscriptions
- Topics with Label: issues with billing
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
FAQs
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Ongoing Issues
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Topics with Label: issues with billing
Labels
-
"ISSUE"
1 -
"No subscription"
1 -
"Premium"
2 -
"spotify" "won't" "close"
1 -
"Subsciption offer problem to premium"
1 -
$0.99
2 -
$4.99
1 -
18 app
1 -
18app
2 -
2 accounts
1 -
2019.
1 -
3 month discount
1 -
3 month free period
1 -
3 month premium
1 -
3 month premium for $9.99
2 -
3 month trial trouble
1 -
3 months
3 -
3 months premium
1 -
3 months trial
1 -
3-months promotion
1 -
30 day free trial
1 -
30 day trial
1 -
3D
1 -
3month
1 -
3monthsfor99cents
1 -
4.99 subscription option
1 -
6-months free
1 -
60 day trial
1 -
60 Days
1 -
9.99
1 -
90days
1 -
99
2 -
99 cents
1 -
99cents
1 -
99for12months
1 -
A30
1 -
abbonamento
1 -
Abdimohamed641@yahoo.com
1 -
abonnement
1 -
abuse
1 -
AC DC
1 -
access
2 -
accident
1 -
Account
188 -
account data
1 -
Account Details
3 -
account error
1 -
Account Name
1 -
account not updating
1 -
account page
1 -
Account Problem
2 -
Account subscription
7 -
Accounts
6 -
accounts mistake
1 -
Activate
1 -
Activation
1 -
active military
1 -
Addebiti continui senza abbonamento premium
1 -
addebito
1 -
added
1 -
address
2 -
Address Problem
1 -
address verification
1 -
addresses
1 -
Adelantado de cobro
1 -
adress
1 -
ads premium
1 -
Ads-premium accounts
2 -
Advance
1 -
advert
2 -
advertisement
2 -
advertisment
1 -
adverts
1 -
Alexa
1 -
All Platforms
38 -
American express
2 -
Android
42 -
Android 5.1.1
1 -
anna.carla.mota
1 -
announcement
1 -
announcements
1 -
annoyance
1 -
annual
5 -
annual subsciption
1 -
Annual subscription
3 -
Anual Payment
1 -
anual subscription
2 -
App & Features
8 -
apple store
1 -
Argentina
1 -
artist
1 -
artist subscription
1 -
asap
1 -
assinatura
1 -
AT&T
1 -
aT&T ending
1 -
ATT 6-month free trail
2 -
australia
1 -
b
1 -
Back pay
1 -
Bad customer service
2 -
bad service
1 -
balance
1 -
bancolombia
1 -
Bangladesh
1 -
bank
2 -
bank account
1 -
banner
1 -
Being charged
1 -
Being charged twice
1 -
Black Friday
1 -
BMW
1 -
bonus
1 -
boycott
1 -
Boycott Spotify
1 -
Browse
3 -
bug
3 -
bug fix
1 -
bugs
2 -
Business Idea
1 -
but my plan say still free trial
1 -
Cambiar Suscrpción
1 -
can not confirm
1 -
can't
1 -
canada
5 -
cancelar
1 -
cancelar pago
1 -
cancellation
5 -
cannot cancel
1 -
cannot join
1 -
cant find account
1 -
Cant log on and cant stop payments
1 -
cant see artists
1 -
card
8 -
cards
1 -
Carrier billing
1 -
carte débit
1 -
CARTÃO DE CRÉDITO
1 -
cash back
1 -
Catalogue
1 -
Chaged
1 -
change payment
2 -
change plan
2 -
changing account
1 -
Changing payment method
1 -
charge
8 -
Charge of more money
2 -
chargeback
1 -
charged by months
1 -
charged for premium and not getting it
1 -
charged for services not rendered
1 -
Charged thrice
1 -
charging
1 -
cheap
1 -
china
1 -
chinese
1 -
Ciftodeme
1 -
CIS
1 -
classroom
1 -
Cobrado
1 -
cobrança
1 -
Cobrança indevida
1 -
cobrança indevida sem recursos absurdo
1 -
cobro
1 -
Cobro de mas
1 -
Cobro doble
1 -
cobro indebido
3 -
code
4 -
code not available
1 -
Code not readable
1 -
Colimbia
1 -
Colombia
2 -
Commercial
1 -
Community Website
1 -
complaint
1 -
Connect
6 -
connected music
1 -
conta
1 -
contact
1 -
convenience store
1 -
Coronavirus
1 -
counting
1 -
country
13 -
country change
11 -
Country usersettings
1 -
cousin
1 -
credit
2 -
Credit Card
22 -
Credit card not accepted
1 -
Credit card payment
1 -
Credit Card Update
2 -
credit cards
1 -
creditCard
4 -
cuenta
1 -
cuenta desconocida
1 -
Currency
2 -
Current Account
1 -
date
2 -
deactivate
1 -
debit
3 -
Debit Card
11 -
Debited
1 -
debito en dos tarjetas
1 -
Deezer
1 -
delete account
1 -
deleted
2 -
Desktop
15 -
details
2 -
detais
1 -
Developer
2 -
device
1 -
Devolucion de mensualidad
1 -
Different country
1 -
digital
1 -
Direccion
1 -
Dirección
2 -
Disconnect
1 -
discount
8 -
Discovery & Promo
2 -
Discussion
1 -
discusson
1 -
dislike
2 -
dissappear
1 -
Djay 2
1 -
doble cobro
2 -
doble pago
1 -
doble pago mensual
1 -
double
1 -
Double billed
2 -
Double Charge
6 -
Double Charged
7 -
double payment
1 -
Double payments
2 -
doublecharges
1 -
drop podcasts
1 -
due date
1 -
Duo
39 -
Duo Mix
5 -
duo plan
2 -
Duo playlist
2 -
e-card
1 -
easy
1 -
ecard
3 -
ecards
1 -
Echo
1 -
Ecuador
1 -
eligible
2 -
eligiblity
1 -
empty package
1 -
epic collection
1 -
erasmus
1 -
Error al comprar
1 -
error message
1 -
estudante
1 -
euro currency bank change
1 -
expensive
1 -
expiration
2 -
extension
1 -
extra
1 -
extra charge
2 -
Extra Pricing Fazla Ucretlendirme
1 -
Facebook
3 -
facebook deleted
1 -
facture
1 -
fail
1 -
failed payment
2 -
Failure
5 -
fake
1 -
fake artists
1 -
falha
1 -
False
1 -
false subscription
1 -
Famil Plan
1 -
Familiar
3 -
Familiy Account
2 -
Family account upgrade
1 -
Family account wrong name
1 -
Family Hulu
1 -
Family invite
1 -
Family Invites
1 -
Family Member
2 -
Family Members
1 -
Family payment
1 -
Family Plan
23 -
Family plan israel
1 -
Family Plan Issue
5 -
Family plan issues
1 -
Family premium account
1 -
Family Premium Plan
5 -
Family spotify
1 -
familyplan
1 -
famliy account
1 -
fatura
1 -
faulty
1 -
Feature
1 -
features
1 -
fees
3 -
Fix
1 -
follow
1 -
Forced $14.99 family plan after trying to pay my normal $9.99. refuses to let me have my normal subscription.
1 -
forma
1 -
fraud
4 -
fraud payement
1 -
fraudulent activity
1 -
Free
23 -
free 3 monts subscription
1 -
free google home mini
1 -
Free pero en app premium
1 -
Free speech
1 -
Free Trails
1 -
free trial
8 -
Free trial not working
1 -
free users
1 -
freemium
1 -
Friends Activity
1 -
frustrated
1 -
FU.CK YOU PROGRAMMER
1 -
fullpage
1 -
Gcash
2 -
Get premium
1 -
ghm
1 -
gift
5 -
Gift Card
32 -
gift card balance
1 -
Gift Card Not working
1 -
Gift card redeem region
1 -
GIFT CARD RENEWAL FOR PREMIUM
2 -
Gift Cards
9 -
giftcard
3 -
Glitch
2 -
globe
5 -
google
5 -
Google Home
2 -
Google Home Mini
11 -
Google home mini offer
1 -
Google Mini
2 -
Google Nest
1 -
Google Pay
1 -
GoogleHome
2 -
Gopay
1 -
Graduate School
1 -
graduate student
1 -
Grayed Music Titles
1 -
Hace meses me cobran doble en mi tarjeta
1 -
hardship
1 -
HBL
1 -
headspace
1 -
heart
1 -
Help
29 -
Help me!
1 -
Help Spotify!
3 -
Help with Premium
1 -
Hesap para tuzagi
1 -
hina
1 -
Home
3 -
Honnorrabatt
1 -
how
1 -
how to
1 -
Hulu
48 -
Hulu Activation
2 -
Hulu Family
1 -
Hulu Subscription
1 -
Hulu-spotify
6 -
human assistance
1 -
Hungary
1 -
I can't log in to Spotify - I STILL NEED HELP
1 -
I cant download offline music
1 -
I need some help
1 -
I payed my 1 year by momo
1 -
I redeemed my Spotify code but I didn't receive any email from you
1 -
iade
1 -
Ideas Review
1 -
incorrect charge
2 -
Increase price
1 -
india
10 -
Indian
1 -
Individual
2 -
Indosat
1 -
Ineligible
1 -
information
1 -
injustice
1 -
international
3 -
Invitaciones
1 -
invite
1 -
Invoice
1 -
iOS
15 -
issue with Gift Card
1 -
Issues
4 -
issues with billing
1 -
itunes premium
1 -
Japan
1 -
joe rogan podcast
1 -
JRE
1 -
kaspi
1 -
kazakhstan
2 -
kicked out
1 -
kredi kartı
1 -
KSA
1 -
Latest Releases
1 -
lawyer
1 -
legal
1 -
Limits
2 -
link accounts
1 -
living abroad
1 -
location
1 -
Lockout
1 -
Log in problem
1 -
Login
15 -
login issue
1 -
LOO
1 -
lost gift card code
1 -
Lost my Subscription
1 -
Lost playlists
1 -
Luxemboug
1 -
maanden
1 -
Mac
3 -
maestro
1 -
mal soporte
1 -
Malaysia
2 -
master card
2 -
mastercard
2 -
maximum songs
1 -
method
1 -
mexico
1 -
Migrate
1 -
military
1 -
Mini
4 -
miscancelation
1 -
misleading advertising
1 -
Missing Music
1 -
missing tracks
1 -
Mobile
24 -
mobile payment
4 -
Mobile Phone
1 -
money
1 -
money deducted but student premium not activated
1 -
month
1 -
moved country
1 -
moving
2 -
Moyen de paiement
1 -
multiple accounts
1 -
music
3 -
Music Discussion
1 -
Need help canceling premium.
1 -
Netherlands
1 -
new
1 -
New account
2 -
new debit card
1 -
New Generation
1 -
New Member
1 -
New Zealand
1 -
NewbQuestions
1 -
Nil
1 -
no account with premium
1 -
no help
1 -
no information
1 -
No longer
1 -
No me genera el pago de premium familiar
1 -
no option of cancel subcription
1 -
No Premium
2 -
No premium service
1 -
no pudimos tomar tu pago
1 -
no solucionan
1 -
Not eligible
3 -
not working
3 -
Notifications
1 -
notifies
1 -
nubank
1 -
Number of devices on single premium account
1 -
odeta stuikys rose
1 -
odetta chtouikite
1 -
odetta medich
1 -
odetta rose
1 -
offer
5 -
offer 3 months 0
1 -
Offline Content
1 -
offline mode
1 -
only you
1 -
option
1 -
options
1 -
Other
73 -
Overcharged in a week for Premium
1 -
overcharging
1 -
overpaid
1 -
Pagamento boleto pay
1 -
Page Not Found
1 -
Pago
11 -
pago anticipado
1 -
pago doble
1 -
pago tarjeta de credito
1 -
pagos
3 -
paid
3 -
paiement
4 -
Pakistan
1 -
Partner
2 -
Partner premium
1 -
Partnership
8 -
Password issue
1 -
Pay
4 -
payed but have no service
1 -
Payement
1 -
paying
1 -
paying methods
1 -
paymen
1 -
Payment
133 -
Payment broken
1 -
payment by mobile
1 -
Payment doubled
1 -
payment error
2 -
Payment Failed
2 -
Payment failure
7 -
Payment foreign overseas
1 -
payment issue
4 -
payment issues
7 -
Payment issues South Africa
1 -
payment methods
2 -
payment not working
1 -
payment options
2 -
Payment or charged
1 -
payment premium
1 -
payment problem
1 -
Payment Problems
38 -
Payment Update
3 -
paymentfail
1 -
paymentmethod
1 -
Payments
14 -
paypal
16 -
PayPal™
1 -
paysafecard
1 -
Paysave
1 -
PC
2 -
personal
1 -
ph
1 -
philippines
2 -
phone number
1 -
PIN
2 -
plan
5 -
plan familiar
1 -
Plan Familiar Premium
7 -
Plan Premium Estándar
3 -
plano
1 -
plano familia
1 -
Playlist Creation
1 -
Playlist feature
1 -
playlist help
1 -
Playlist issues
1 -
Playlist Organization
1 -
Playlist problem
1 -
Playlists
7 -
playstation plus
1 -
podcast
3 -
podcast ads
1 -
Podcasts
4 -
Poland
1 -
Popups
1 -
postal
1 -
PP
1 -
PPL
1 -
Pr
1 -
Pre-Pay Premium
1 -
Premium
445 -
premium 1 year
1 -
Premium 3 Month Trial
12 -
Premium 6 months free
1 -
Premium accounts
4 -
Premium Address Change
1 -
Premium advertisements podcast
1 -
premium app
1 -
premium charges
1 -
Premium doesn't work anymore
2 -
premium doesnt work
1 -
Premium Duo
11 -
Premium Duo Gift Card
1 -
Premium error
1 -
Premium Familiar
1 -
Premium family
16 -
Premium family not working
1 -
premium feature
1 -
premium feature doesnt work
1 -
Premium features disabled
2 -
Premium for Family
9 -
Premium for Students
3 -
premium for students error
1 -
Premium free trail compulsory
1 -
Premium help
5 -
Premium Hulu
1 -
PREMIUM INTRODUCTION OFFER
3 -
premium membership
1 -
Premium Mini
1 -
Premium not activated but payment deducted through UPI
1 -
Premium not detected
1 -
Premium payment
3 -
Premium payment failed
2 -
Premium payment problem
3 -
Premium Paypal
1 -
premium plan
1 -
Premium Plus wanted
1 -
Premium prepaid
1 -
premium problem
1 -
Premium problem with pay
2 -
premium promotion
1 -
Premium service
1 -
Premium Student
8 -
premium subscriber
1 -
premium subscription
10 -
Premium suscription
1 -
premium to duo
1 -
Premium to student
1 -
premium trial
1 -
premium validity
1 -
premium with hulu
2 -
premium without hulu
1 -
Premium yearly
1 -
premium-duo
1 -
Premium.
1 -
premiumduo
1 -
Premuim
1 -
prepaid
8 -
prepaid card
1 -
Prepaid premium
2 -
Price
6 -
price deduction
1 -
Price increase
2 -
Prices
2 -
primium
1 -
problem
4 -
Problem with mobile subscription
1 -
Problem with payment a family subscription
2 -
problem with subscription
1 -
problema con el pago tarjeta
1 -
Problema con tarjetas y plan de prueba
1 -
PROBLEMAS
2 -
problems
1 -
Profile information
1 -
profiles
1 -
promo
4 -
promotion
8 -
Propaganda en Spotify premium
1 -
PSE
2 -
Public Performance License (PPL)
1 -
publicidad
1 -
purchase error
1 -
qiwi
1 -
Quebec
3 -
Question
3 -
Radio
1 -
raiffeisen
1 -
Rap
1 -
reactivate
2 -
receipt
3 -
Receipts
1 -
rechazo
1 -
Recuperar direccion de domicilio
1 -
recus
1 -
redeem
4 -
REDEEM GIFT CARD
1 -
Redemption
1 -
reembolso
1 -
refund now
1 -
Refund on Fake charges
1 -
Refund Requested
1 -
Refund subscription
2 -
region
2 -
regional
1 -
Regional lock
1 -
remove
1 -
renew subscription
1 -
renewal
2 -
reply
1 -
response needed
1 -
Resuscribe
1 -
retain
1 -
Revolut
2 -
ripoff
1 -
RM 4 debit to spotify
1 -
RO
1 -
romania
2 -
ROU
1 -
Running
1 -
Russia
2 -
s
1 -
Samsung
3 -
samsung promo
1 -
Samsung S22 Ultra
2 -
Samsung tv
1 -
Saudi Arabia
1 -
save
2 -
save data
1 -
saved music
1 -
Savings Card
1 -
sber
1 -
scammed
1 -
School
2 -
sconto studenti
1 -
Security
9 -
service
1 -
service charge
1 -
setup
1 -
sharing
1 -
sheerID
5 -
shortened
1 -
Showtime
1 -
Shuffle play
1 -
Signature
1 -
sin permiso
1 -
singapore
1 -
single
1 -
singtel
1 -
six months
1 -
skip
1 -
skip songs
1 -
smart
1 -
SMART carrier
1 -
SMS
1 -
Social
2 -
Social & Random
14 -
Socorro
1 -
something
1 -
Songs Issues
1 -
south africa
1 -
special
1 -
Spotify
27 -
spotify account problem
1 -
Spotify descuento estudiantes
1 -
Spotify doesn't care
1 -
Spotify Doesn't Work
1 -
spotify duo
1 -
Spotify family
3 -
spotify for students
1 -
spotify free
2 -
Spotify Germany
1 -
Spotify HiFi
1 -
Spotify Hulu Bundle
1 -
Spotify India
3 -
Spotify Mauritius
1 -
Spotify mobile
1 -
Spotify Premium
23 -
Spotify Premium crash
1 -
Spotify Premium doesn't work
1 -
Spotify Premium duo
1 -
Spotify Premium Family problem
1 -
Spotify Premium iTunes
1 -
Spotify premium problem
4 -
Spotify Premium Student
4 -
Spotify Redeem
1 -
Spotify Rewards
1 -
spotify trial
1 -
spotifystudent
1 -
spots
1 -
Sprint
1 -
Sri Lanka Support
1 -
Stacking
1 -
Starbucks
2 -
Starbucks code promotion
1 -
starbucks partner
1 -
status unchanged
1 -
steps
1 -
Stolen
1 -
Stop debits on 2 bank accounts for 1 premium's
1 -
stopped working
1 -
streaming
1 -
stuck in a loop
1 -
Student
39 -
student account
1 -
Student Discount Canada
2 -
student discount Europe
2 -
student discount help
2 -
Student discount Hulu
1 -
Student Discount International
3 -
Student Discount Turkey
1 -
Student discount USA
2 -
student membership
1 -
student plan
1 -
Student Plan cancel
3 -
student premium
8 -
Student premium help
4 -
student subscription
1 -
student. Subscription
1 -
studentenrabatt
1 -
studenti
1 -
students
2 -
Students price problem
3 -
studies
1 -
sub
1 -
subcription
2 -
Subscribtion
10 -
Subscripción
2 -
subscripion
1 -
Subscription
342 -
Subscription change
1 -
Subscription charged wrongly
4 -
Subscription Credit Card payment problem
1 -
Subscription error
1 -
Subscription information
2 -
Subscription Issue
2 -
Subscription issue to premium account in Tunisia
1 -
Subscription issue to premium account in UAE
1 -
subscription option
2 -
subscription payment
2 -
Subscription payment options
7 -
subscription probelms
1 -
subscription status
1 -
Subscription Termination
1 -
Subscriptions
30 -
Subscriptions with Hulu
2 -
Subscriptios
1 -
sued
1 -
support
3 -
suscripcion
2 -
Suscripción
7 -
Suscription
1 -
Switch
3 -
switch plan
1 -
Switching plans
1 -
Switzerland
1 -
Sydney Morning Herald
1 -
syncing
1 -
tarjeta
2 -
tarjeta de credito
2 -
tax
1 -
teacher
1 -
tech support
1 -
Tele2
1 -
Terms & Condition
1 -
Text message
1 -
theft
1 -
three months
1 -
three times
1 -
thumbs
1 -
thumbs up
1 -
Tired of being told i need to pay within a week of payment and now you took two payments within 3 days. Fix it!!!
1 -
TO SPOTIFY
1 -
Trail
1 -
transaction
1 -
transfer
1 -
Traveler Quest
1 -
Trial
15 -
trouble
1 -
Trouble Logging In
1 -
Troubleshooting
1 -
Trying to charge my husband when i invite him
1 -
Tunisia
1 -
Turkey
2 -
TV
1 -
TWICE
3 -
typing
1 -
U.K.
1 -
UI
1 -
uk
2 -
Ukraine
1 -
Unable to upload proof of student status
1 -
unfair
1 -
UNiDAYS
1 -
university
2 -
unknown
1 -
Unlimited
5 -
Unsolved
1 -
Unsubscribe
1 -
unwanted albums
1 -
unwated playlist
1 -
Update
4 -
Update Details
1 -
update payment details
2 -
updates
1 -
updating
1 -
upgrade
6 -
Upgrade Family
2 -
upgrade problem
2 -
upgrade to Family
2 -
UPI
5 -
US
2 -
Valentine’s day
1 -
validation
1 -
vanilla
1 -
vcc
1 -
verificar
1 -
very confused
1 -
virtual pay
2 -
Visa
4 -
VIsa Gift card
1 -
Visa Prepaid
2 -
vodafone
5 -
Vodafone premium
1 -
voucher
1 -
VPN
1 -
w
1 -
want my money back
1 -
Warum kann ich drei Fragezeichen Kids Hörspiele nicht abspielen
1 -
Web Player
1 -
What are labels
1 -
Widget
1 -
Windows
5 -
Wrong Plan
1 -
Wrongly charged
1 -
Xbox Game Pass Ultimate
1 -
Xbox perk
1 -
xbox ultimate game pass spotify premium
1 -
year
3 -
yearly
8 -
Your Library
1 -
Your payment method and country don't match
1 -
Zahlungen
1 -
´´es un robo´´
1 -
ödeme
1 -
ödeme yapamıyorum
1 -
Ödeyemiyorum
1
- Previous
- Next »
Showing only topics with label issues with billing.
Show all topics
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
- JoeFoSho
- Music Fan
-
-
- FenrisulvKK
- Visitor
- 18661 Views
- 27 replies
- 4 likes
- 18661 Views
- 27 replies
- 4 likes
Solved!! My wife and I both have Spotify Premium Accounts and recently upgraded to Spotify Family
I am concerned because we were both charged 9.99 this month for our accounts in the month of March and then we signed up for the family account and were charged an additional 14.99 for a total of approximately $35.00. I would like a credit for both t...
- cohibasmith
- Newbie
- I am concerned because we were both charged 9.99 this month for our accounts in the month of March and then we signed up for the family account and were charged an additional 14.99 for a total of app...
-
-
- Robert_W
- Community Legend
- 1059 Views
- 1 replies
- 0 likes
-
issues with billing
- 1059 Views
- 1 replies
- 0 likes