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Topics with Label: issues with billing

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5116 Views
  • 23 replies
  • 2 likes
  • 5116 Views
  • 23 replies
  • 2 likes

Solved!! My wife and I both have Spotify Premium Accounts and recently upgraded to Spotify Family

I am concerned because we were both charged 9.99 this month for our accounts in the month of March and then we signed up for the family account and were charged an additional 14.99 for a total of approximately $35.00. I would like a credit for both t...

  • Newbie
  • I am concerned because we were both charged 9.99 this month for our accounts in the month of March and then we signed up for the family account and were charged an additional 14.99 for a total of app...
  • Robert_W
  • Community Legend
  • 891 Views
  • 1 replies
  • 0 likes
  • issues with billing
  • 891 Views
  • 1 replies
  • 0 likes