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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76245 Views
  • 27 replies
  • 5 likes
  • 76245 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43369 Views
  • 19 replies
  • 2 likes
  • 43369 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31396 Views
  • 17 replies
  • 3 likes
  • 31396 Views
  • 17 replies
  • 3 likes

[Android][Partnership] Tiktok offer 4 month

It's been 3 days i'm trying to get the code from the tiktok offer for the 4 month subscription but i can't find it, please help me. - No it isn't on the page - No it isn't in the link of the page

  • Visitor
  • It's been 3 days i'm trying to get the code from the tiktok offer for the 4 month subscription but i can't find it, please help me.   - No it isn't on the page  - No it isn't in the ...
  • Billy-J
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • Android
    Partnership
  • 440 Views
  • 1 replies
  • 0 likes

Solved!! [iOS][Partnership] Simultaneous listening on Duo not working

I switched from a premium account to a premium duo account and invited my partner to join. It seems like they successfully created an account and joined on the duo plan. However, when they are listening on their phone I can't listen on mine and vice-...

  • Visitor
  • I switched from a premium account to a premium duo account and invited my partner to join. It seems like they successfully created an account and joined on the duo plan.    However, when ...
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • iOS
    Partnership
  • 274 Views
  • 1 replies
  • 0 likes

[Community][Partnership] Denon AVR Free Spotify Offer

Shortly after I purchased my new Denon AVR X3500H, I recall Spotify sending an offer of free Spotify Premium to all new Denon AVR purchasers. It seems they were increasing the offer from Free Spotify Basic to Free Premium. Am I remembering correctly?...

  • Visitor
  • Shortly after I purchased my new Denon AVR X3500H, I recall Spotify sending an offer of free Spotify Premium to all new Denon AVR purchasers. It seems they were increasing the offer from Free Spotify...
  • Billy-J
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • Community
    Partnership
  • 327 Views
  • 1 replies
  • 0 likes

How about making premium subscription available in app?

This is actually not a suggestion but a bug report. I don’t find a place to do that so I’m posting it here and hope someone to pick it up. I was trying to promote my account to a premium account in my Spotify app - both from my iPhone and my iPad. Th...

  • Visitor
  • This is actually not a suggestion but a bug report. I don’t find a place to do that so I’m posting it here and hope someone to pick it up.  I was trying to promote my account to a premium ...
  • Maxim
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • iOS
    Partnership
  • 358 Views
  • 1 replies
  • 0 likes

[All Platforms][Partnership] Spotify during an exchange year

I'm an exchange student and i would like to get spotify premium during the exchage, but the price should be the same as the host country. For example, i'm having the exchange in Turkey, so i should pay as a turkish, if i have the exchange in Italy i ...

  • Visitor
  • ...ay as a turkish, if i have the exchange in Italy i should pay as an italian. I'm having the exchange with AFS and it can be really great if you get a partnership with exchange student (sometimes i w...
  • OneByBoo
  • Rising Star 4
  • 203 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Partnership
  • 203 Views
  • 1 replies
  • 0 likes

[All Platforms][Partnership] Change country for Spotify Premium

Hello there, I am facing difficulties to change my account from Germany to Italy. I was a student in Germany and now I am back to Italy. How can I change the country and let the people in my family be added to my Spotify premium family? I paid alread...

  • Casual Listener
  • Hello there,    I am facing difficulties to change my account from Germany to Italy. I was a student in Germany and now I am back to Italy. How can I change the country and let the people...
  • OneByBoo
  • Rising Star 4
  • 339 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Partnership
  • 339 Views
  • 1 replies
  • 0 likes

I WANT TO LEAVE VODAFONE AND KEEP PREMIUM. HOW TO PROCEED?

Hi there, If i change mobile operartor and loose my "Premium" status temporaily and subsequently I enrol to Premium (not in a mobile bundle) will Ioose my offline tracks? What is the best way to proceed? Thanks in advance.

  • Casual Listener
  • Hi there,   If i change mobile operartor and loose my "Premium" status temporaily and subsequently I enrol to Premium (not in a mobile bundle) will Ioose my offline tracks? What is the best w...
  • robotprobot
  • Music Fan
  • 2722 Views
  • 3 replies
  • 0 likes
  • Partnership
  • 2722 Views
  • 3 replies
  • 0 likes

[All Platforms][Partnership] Music and hospital

Hello,I am general director of the largest public hospital in northeastern Brazil. A hospital that serves the most varied type of public. The reason for this correspondence is the following: I believe in music as a way to improve the patients we serv...

  • Casual Listener
  • Hello, I am general director of the largest public hospital in northeastern Brazil. A hospital that serves the most varied type of public. The reason for this correspondence is the following: I beli...
  • Maxim
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Partnership
  • 312 Views
  • 1 replies
  • 0 likes