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Topics with Label: cannot cancel

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

127314 Views

69 replies

9 likes

Premium for Family
  • 127314 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

53969 Views

87 replies

4 likes

  • 53969 Views
  • 87 replies
  • 4 likes

Superuser Contribution Being charged and cannot cancel subscription

I need to cancel, but Spotify's online system won't let me because it is treating me as a "free" user, so I cannot make Spotify stop charging me for premium, which I didn't even realize I had and was being charged for until recently when my husband a...

Newbie

  I need to cancel, but Spotify's online system won't let me because it is treating me as a "free" user, so I cannot make Spotify stop charging me for premium, which I didn't even realize I had...

user-removed

Not applicable

1182 Views

1 replies

0 likes

cannot cancel
charged for premium and not getting it
charged for services not rendered
  • 1182 Views
  • 1 replies
  • 0 likes