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Topics with Label: Subscription change

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1474 Views
  • 19 replies
  • 1 likes
  • 1474 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47411 Views
  • 20 replies
  • 3 likes
  • 47411 Views
  • 20 replies
  • 3 likes

Solved!!Superuser Contribution Changing from premium to duo

I'm trying to change from premium to duo. But I get a notification I can't because I'm either not eligible for the subscription of I already have the subscription or I don't have any stored payment methods.My premium is being paid by Visa, so I guess...

  • Casual Listener
  • I'm trying to change from premium to duo. But I get a notification I can't because I'm either not eligible for the subscription of I already have the subscription or I don't have any stored payment m...
  • Jeremy
  • Spotify
  • 1099 Views
  • 14 replies
  • 1 likes
  • Subscription change
  • 1099 Views
  • 14 replies
  • 1 likes