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Topics with Label: bug

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72170 Views

31 replies

2 likes

Account
  • 72170 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

156809 Views

69 replies

10 likes

Premium for Family
  • 156809 Views
  • 69 replies
  • 10 likes

Solved!! I can't subscribe to Spotify Premium

PlanFree/PremiumCountryCanada (Quebec) DeviceComputerOperating SystemWindows 10 My Question or IssueHi! I want to subscribe to spotify individual but it keeps saying that I'm not eligible because I already had spotify 1 month free in the past (like y...

Casual Listener

Plan Free/Premium Country Canada (Quebec)   Device Computer Operating System Windows 10   My Question or Issue Hi! I want to subscribe to spotify individual but it keeps saying t...

Jose_M

Spotify Star

3411 Views

5 replies

0 likes

bug
Not eligible
Subscription
  • 3411 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to enrol into auto renew plan

PlanPremiumCountryIndiaDeviceMacbookOperating SystemMac My Question or IssueI am unable to enrol into auto-renew plans. It shows auto renew plans are temporarily unavailable.

Casual Listener

Plan Premium Country India Device Macbook Operating System Mac   My Question or Issue I am unable to enrol into auto-renew plans. It shows auto renew plans are temporarily unavailable.

Novy

Moderator

683 Views

1 replies

0 likes

bug
  • 683 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong account on subscribe spotify family

PlanPremiumCountry IndonesiaDeviceBrowserOperating SystemAndroidMy Question or IssueI found an issue or bug while invite my family to join my spotify family. When I sent invitation to join to his email. Then, he opened and confirm invitation email an...

Newbie

Plan Premium Country  Indonesia Device Browser Operating System Android My Question or Issue I found an issue or bug while invite my family to join my spotify family. When I sent i...

Jemi

Spotify Legend

1337 Views

1 replies

0 likes

bug
  • 1337 Views
  • 1 replies
  • 0 likes