Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: bug

Labels

Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83620 Views
  • 30 replies
  • 5 likes
  • 83620 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45693 Views
  • 19 replies
  • 3 likes
  • 45693 Views
  • 19 replies
  • 3 likes

Solved!! I can't subscribe to Spotify Premium

PlanFree/PremiumCountryCanada (Quebec) DeviceComputerOperating SystemWindows 10 My Question or IssueHi! I want to subscribe to spotify individual but it keeps saying that I'm not eligible because I already had spotify 1 month free in the past (like y...

zorri_1-1672614826995.png zorri_0-1672614771449.png
  • Casual Listener
  • Plan Free/Premium Country Canada (Quebec)   Device Computer Operating System Windows 10   My Question or Issue Hi! I want to subscribe to spotify individual but it keeps saying t...
  • Jose_M
  • Spotify Star
  • 625 Views
  • 5 replies
  • 0 likes
  • bug
    Not eligible
    Subscription
  • 625 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to enrol into auto renew plan

PlanPremiumCountryIndiaDeviceMacbookOperating SystemMac My Question or IssueI am unable to enrol into auto-renew plans. It shows auto renew plans are temporarily unavailable.

  • Casual Listener
  • Plan Premium Country India Device Macbook Operating System Mac   My Question or Issue I am unable to enrol into auto-renew plans. It shows auto renew plans are temporarily unavailable.
  • Novy
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • bug
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong account on subscribe spotify family

PlanPremiumCountry IndonesiaDeviceBrowserOperating SystemAndroidMy Question or IssueI found an issue or bug while invite my family to join my spotify family. When I sent invitation to join to his email. Then, he opened and confirm invitation email an...

  • Newbie
  • Plan Premium Country  Indonesia Device Browser Operating System Android My Question or Issue I found an issue or bug while invite my family to join my spotify family. When I sent i...
  • Jemi
  • Spotify Legend
  • 504 Views
  • 1 replies
  • 0 likes
  • bug
  • 504 Views
  • 1 replies
  • 0 likes