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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

72623 Views

19 replies

98 likes

  • 72623 Views
  • 19 replies
  • 98 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

135886 Views

69 replies

10 likes

Premium for Family
  • 135886 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

76623 Views

89 replies

4 likes

  • 76623 Views
  • 89 replies
  • 4 likes

Error Change payment details

Plan FamilyPremium Country Argentina Device(iPhone X)Operating SystemMacOS Sierra My credit card expired and i get en error every time I want to update de card number. The credit card is operative so I don't kno why I get this error. I`ve tried form ...

Newbie

Plan Family Premium  Country Argentina   Device (iPhone X) Operating System MacOS Sierra   My credit card expired and i get en error every time I want to update de card number...

Billy-J

Spotify Star

478 Views

1 replies

0 likes

payment problem
Update Details
  • 478 Views
  • 1 replies
  • 0 likes