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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45940 Views
  • 16 replies
  • 4 likes
  • 45940 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28911 Views
  • 19 replies
  • 2 likes
  • 28911 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20262 Views
  • 6 replies
  • 1 likes
  • 20262 Views
  • 6 replies
  • 1 likes

Superuser Contribution Cannot accept Duo Invite

PlanPremium DuoCountryCanadaDeviceSony Xperia XZ1Operating System(Android 9) My Question or IssueRecently joined Premium Duo, confirmed my address on my account (primary) and sent an invitation to my girlfriend of the same address. When she tries to ...

  • Newbie
  • Plan Premium Duo Country Canada Device Sony Xperia XZ1 Operating System (Android 9)   My Question or Issue Recently joined Premium Duo, confirmed my address on my account (primary) and...
  • Elena
  • Moderator
  • 410 Views
  • 1 replies
  • 0 likes
  • cannot join
    Duo
  • 410 Views
  • 1 replies
  • 0 likes