Help Wizard

Step 1

NEXT STEP

Topics with Label: cannot join

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5066 Views
  • 23 replies
  • 2 likes
  • 5066 Views
  • 23 replies
  • 2 likes

Superuser Contribution Cannot accept Duo Invite

PlanPremium DuoCountryCanadaDeviceSony Xperia XZ1Operating System(Android 9) My Question or IssueRecently joined Premium Duo, confirmed my address on my account (primary) and sent an invitation to my girlfriend of the same address. When she tries to ...

  • Newbie
  • Plan Premium Duo Country Canada Device Sony Xperia XZ1 Operating System (Android 9)   My Question or Issue Recently joined Premium Duo, confirmed my address on my account (primary) and...
  • Elena
  • Moderator
  • 868 Views
  • 1 replies
  • 0 likes
  • cannot join
    Duo
  • 868 Views
  • 1 replies
  • 0 likes