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Topics with Label: promo

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

126539 Views

69 replies

9 likes

Premium for Family
  • 126539 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

52898 Views

87 replies

4 likes

  • 52898 Views
  • 87 replies
  • 4 likes

Error on promo email plan

PlanPremiumCountryBrazilDeviceXiaomi mi 5Operating SystemAndroid Oreo My Question or IssueHi,I´ve received some emails with 3-month premium plan. Valid until 30/06/2020.I accepted my new subsctiption by email link, but when I finished the subsctiptio...

Casual Listener

...ormal cancel plan with 1-month later.   I want the 3-month promotion or total cancel with full refund.

Luan

Spotify Star

975 Views

5 replies

0 likes

3 months
Premium
promo
  • 975 Views
  • 5 replies
  • 0 likes

Superuser Contribution Promo Code Google Home Mini

I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the store. It told me the discount will be applied at chec...

Casual Listener

I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the s...

Peter

Spotify Legend

4991 Views

11 replies

1 likes

ghm
google
Google Home Mini
promo
  • 4991 Views
  • 11 replies
  • 1 likes

Google home promo says I am not qualified

PlanFamily PremiumCanada DeviceTried on my Microsoft PC and my MacBookOperating System(iOS 10/Windows 10) I have had premium for a while (outside of the free promo period). I attempted to get the Google Home, I was put on the waitlist. I received the...

Casual Listener

Plan Family Premium Canada   Device Tried on my Microsoft PC and my MacBook Operating System (iOS 10/Windows 10)   I have had premium for a while (outside of the free promo p...

Billy-J

Spotify Star

547 Views

1 replies

0 likes

Family Plan
Google Home
promo
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution $0.99 for 3 months should be available to ALL

I haven’t used the 7 day trial only free. I am aware of the $0.99 promo at the end of the year. I have been sent emails about it. So I decided today to purchase this promo and it says I’m not eligible as I have already used a trial and it tells me I ...

Newbie

I haven’t used the 7 day trial only free. I am aware of the $0.99 promo at the end of the year. I have been sent emails about it. So I decided today to purchase this promo and it says I’m not e...

Peter

Spotify Legend

483 Views

1 replies

0 likes

$0.99
Not eligible
promo
promotion
  • 483 Views
  • 1 replies
  • 0 likes