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Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • AlejaR
  • Moderator
  • 13304 Views
  • 6 replies
  • 0 likes
  • 13304 Views
  • 6 replies
  • 0 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1334 Views
  • 19 replies
  • 1 likes
  • 1334 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47252 Views
  • 20 replies
  • 3 likes
  • 47252 Views
  • 20 replies
  • 3 likes

Solved!! Does Spotify Premium work in Africa?

I am living in Zambia and traveling to other countries. If I pay for Spotify Premium but the country isn't on the list below, will it work? https://support.spotify.com/us/learn-more/faq/#!/article/Availability-in-overseas-territories

  • Casual Listener
  • I am living in Zambia and traveling to other countries. If I pay for Spotify Premium but the country isn't on the list below, will it work?   https://support.spotify.com/us/learn-more/faq/#!...
  • MattSuda
  • Spotify Star
  • 4293 Views
  • 2 replies
  • 0 likes
  • Windows
  • 4293 Views
  • 2 replies
  • 0 likes

payment update

Hi,I am trying to update/change my card info. I don't use my old card. But site is not changing my cards information. Always gives a 'payment failed' warning. I called the bank and learned that this problem is not about my card. So how can i update m...

  • Newbie
  • Hi, I am trying to update/change my card info. I don't use my old card. But site is not changing my cards information. Always gives a 'payment failed' warning.  I called the bank and ...
  • Luke
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Android
    Windows
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution updates payment information

I change a payment information and Spotify wrote me that I must update payment information. So I went to Subscription and payment and I click on updates under my card number and nothing happend and If something happend it was only loading page again....

  • Newbie
  • ...append and If something happend it was only loading page again. I tried it on notebook (Windows) and on phone (iPhone) and it did same thing so can you help me please what I can do? Or if Im d...
  • Alfredo
  • Roadie
  • 529 Views
  • 1 replies
  • 0 likes
  • iOS
    Mobile
    Windows
  • 529 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Kayıt olmak için gereken Kart Bilgileri doldurma yerleri gelmiyor

Spotify premiuma kayıt olmak için uğraşıyorum fakat kart bilgileri kısmına gelmiyor bilgiler girilmiyor birkaç arkadaşımdada durum aynı . Kayıt olmak için kod alıyorlar farklı sitelerden nasıl halledebiliriz. Premiuma kayıt olmak için

  • Newbie
  •  Spotify premiuma kayıt olmak için uğraşıyorum fakat kart bilgileri kısmına gelmiyor bilgiler girilmiyor birkaç arkadaşımdada durum aynı . Kayıt olmak için kod alıyorlar farklı sitelerden nasıl ...
  • luein
  • Newbie
  • 777 Views
  • 1 replies
  • 0 likes
  • Windows
  • 777 Views
  • 1 replies
  • 0 likes

Solved!! it says that my payment failed on the application but not the website

Recently I redeemed an e-gift card for 6 months of premium and then I've been getting notifications on both the application for Windows and the android app that my payment failed. Please help.

  • Casual Listener
  • Recently I redeemed an e-gift card for 6 months of premium and then I've been getting notifications on both the application for Windows and the android app that my payment failed. Please help.
  • eblackrose00
  • Roadie
  • 1129 Views
  • 1 replies
  • 0 likes
  • Android
    Gift Cards
    payment issues
    Premium
    Windows
  • 1129 Views
  • 1 replies
  • 0 likes