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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76170 Views
  • 27 replies
  • 5 likes
  • 76170 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43352 Views
  • 19 replies
  • 2 likes
  • 43352 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31372 Views
  • 17 replies
  • 3 likes
  • 31372 Views
  • 17 replies
  • 3 likes

Solved!! Does Spotify Premium work in Africa?

I am living in Zambia and traveling to other countries. If I pay for Spotify Premium but the country isn't on the list below, will it work? https://support.spotify.com/us/learn-more/faq/#!/article/Availability-in-overseas-territories

  • Casual Listener
  • I am living in Zambia and traveling to other countries. If I pay for Spotify Premium but the country isn't on the list below, will it work?   https://support.spotify.com/us/learn-more/faq/#!...
  • MattSuda
  • Spotify Star
  • 4222 Views
  • 2 replies
  • 0 likes
  • Windows
  • 4222 Views
  • 2 replies
  • 0 likes

payment update

Hi,I am trying to update/change my card info. I don't use my old card. But site is not changing my cards information. Always gives a 'payment failed' warning. I called the bank and learned that this problem is not about my card. So how can i update m...

  • Newbie
  • Hi, I am trying to update/change my card info. I don't use my old card. But site is not changing my cards information. Always gives a 'payment failed' warning.  I called the bank and ...
  • Luke
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • Android
    Windows
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution updates payment information

I change a payment information and Spotify wrote me that I must update payment information. So I went to Subscription and payment and I click on updates under my card number and nothing happend and If something happend it was only loading page again....

  • Newbie
  • ...append and If something happend it was only loading page again. I tried it on notebook (Windows) and on phone (iPhone) and it did same thing so can you help me please what I can do? Or if Im d...
  • Alfredo
  • Roadie
  • 498 Views
  • 1 replies
  • 0 likes
  • iOS
    Mobile
    Windows
  • 498 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Kayıt olmak için gereken Kart Bilgileri doldurma yerleri gelmiyor

Spotify premiuma kayıt olmak için uğraşıyorum fakat kart bilgileri kısmına gelmiyor bilgiler girilmiyor birkaç arkadaşımdada durum aynı . Kayıt olmak için kod alıyorlar farklı sitelerden nasıl halledebiliriz. Premiuma kayıt olmak için

  • Newbie
  •  Spotify premiuma kayıt olmak için uğraşıyorum fakat kart bilgileri kısmına gelmiyor bilgiler girilmiyor birkaç arkadaşımdada durum aynı . Kayıt olmak için kod alıyorlar farklı sitelerden nasıl ...
  • luein
  • Newbie
  • 736 Views
  • 1 replies
  • 0 likes
  • Windows
  • 736 Views
  • 1 replies
  • 0 likes

Solved!! it says that my payment failed on the application but not the website

Recently I redeemed an e-gift card for 6 months of premium and then I've been getting notifications on both the application for Windows and the android app that my payment failed. Please help.

  • Casual Listener
  • Recently I redeemed an e-gift card for 6 months of premium and then I've been getting notifications on both the application for Windows and the android app that my payment failed. Please help.
  • eblackrose00
  • Roadie
  • 1076 Views
  • 1 replies
  • 0 likes
  • Android
    Gift Cards
    payment issues
    Premium
    Windows
  • 1076 Views
  • 1 replies
  • 0 likes