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Topics with Label: Cant log on and cant stop payments

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83521 Views
  • 30 replies
  • 5 likes
  • 83521 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45670 Views
  • 19 replies
  • 3 likes
  • 45670 Views
  • 19 replies
  • 3 likes

Charged for an account I can't find

PlanFree/PremiumCountry USADeviceLG AndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have made 3 accounts with Spotify. On my bank statements, I'm being charged $10.66 every month on the 19th. I have logged into e...

  • Newbie
  • Plan Free/Premium Country  USA Device LG Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have made 3 accounts with Spotify. On...
  • Billy-J
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • Being charged
    cant find account
    Cant log on and cant stop payments
    no account with premium
  • 405 Views
  • 1 replies
  • 0 likes