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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1357 Views
  • 19 replies
  • 1 likes
  • 1357 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47288 Views
  • 20 replies
  • 3 likes
  • 47288 Views
  • 20 replies
  • 3 likes

Superuser Contribution Failed to pay for Spotify Premium subscription with a local prepaid

PlanPremiumCountryIndonesiaDevice(ASUS A456U, Redmi Note 3)Operating System(Windows 10) My Question or IssueHello!I have an issue for being unable to pay for my Spotify Premium subscription using my local prepaid card (Telkomsel). Although my balance...

  • Newbie
  • ...remium subscription using my local prepaid card (Telkomsel). Although my balance is enough for paying, the system keeps saying "Sorry, we are unable to process your request. Please try again in a few m...
  • Eni
  • Moderator
  • 502 Views
  • 1 replies
  • 1 likes
  • Payment
    Premium
    prepaid
    Subscriptions
  • 502 Views
  • 1 replies
  • 1 likes

[PRICING][PLANS]Prepaid Premium already running. What happens if I buy prepaid for another year?

Helpful Information as below: PlanPremiumCountryIndiaDeviceXiaomi MI A2, Windows PCOperating SystemAndroid 10, Windows 10 My Question or IssueHi Spotify Community, I have a prepaid subscription for a year currently running. The duration of the plan i...

  • Visitor
  • ...ommunity,   I have a prepaid subscription for a year currently running. The duration of the plan is set to elapse on 1st August 2021.   There is a limited time discount running on the annual s...
  • Billy-J
  • Spotify Star
  • 433 Views
  • 1 replies
  • 0 likes
  • india
    Premium
    prepaid
    Prepaid premium
    yearly
  • 433 Views
  • 1 replies
  • 0 likes

What's difference between Subscription and Prepaid Plans?

CountryIndia DeviceRedmi Note 7 ProOperating SystemAndroid 9 My Question or IssueI want to know what is difference between Subscription and Prepaid Plans available on website. Since I am new to Spotify, and I'm interested in upgrading to premium plan...

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  • Visitor
  • Country India   Device Redmi Note 7 Pro Operating System Android 9   My Question or Issue I want to know what is difference between Subscription and Prepaid Plans available on w...
  • Emilia_8
  • Community Legend
  • 5665 Views
  • 1 replies
  • 0 likes
  • Premium
    prepaid
    Subscription
  • 5665 Views
  • 1 replies
  • 0 likes

Prepaid Visa Failure

PlanFreeCountryGreeceDeviceDesktop , RedmiNote5plusOperating System( Android, Windows 10 My Question or IssueI just got my Visa Prepaid card in order to pay for a prenium student subscription but it does not accept the payment. Take note that the inf...

  • Casual Listener
  • Plan Free Country Greece Device Desktop , RedmiNote5plus Operating System ( Android, Windows 10   My Question or Issue I just got my Visa Prepaid card in order to pay for a prenium s...
  • KossB
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • prepaid
    Visa
  • 310 Views
  • 1 replies
  • 0 likes

Prepaid Vanilla Visa Cards

PlanPremiumCountryCanadaDevicePS4, Windows10 Asus Gaming Laptop, Samsung Galaxy S7Operating SystemWindows 10, PS4 OS, Android 8.0.0 My Question or Issue It won't accept my update details whenever I use Prepaid Vanilla visa cards. My subscription expi...

  • Regular
  • ...ccept my update details whenever I use Prepaid Vanilla visa cards. My subscription expires, I get a new card and can't update new card's info, always get an error.  
  • Billy-J
  • Spotify Star
  • 5784 Views
  • 11 replies
  • 1 likes
  • prepaid
    Subscriptions
    vanilla
    Visa
  • 5784 Views
  • 11 replies
  • 1 likes

Superuser Contribution Payment via Mobile does not appear!

So, just created another account that is not connected with my facebook and as I was going for the payment I noticed that the payment via mobile is not available. So I searched the net and most of the answers I found, including in this community is t...

  • Newbie
  • So, just created another account that is not connected with my facebook and as I was going for the payment I noticed that the payment via mobile is not available. So I searched the net and most of th...
  • Alfredo
  • Roadie
  • 1221 Views
  • 1 replies
  • 0 likes
  • globe
    Mobile
    option
    Pay
    Payment
    prepaid
    smart
  • 1221 Views
  • 1 replies
  • 0 likes

Can't Activate Premium Using Globe Prepaid

Hi, I created a new spotify account and I wanted to upgrade my account to Premium, globe messaged me to open spotify>settings>subscription>get spotify premium but when I went to the Subscriptions it said: 'try spotify premium free' I clicked on it an...

  • Newbie
  • ...ow do i activate premium using my globe prepaid? :<
  • revlys
  • Casual Listener
  • 1646 Views
  • 1 replies
  • 0 likes
  • Account
    globe
    Help
    philippines
    Premium
    prepaid
    Spotify
  • 1646 Views
  • 1 replies
  • 0 likes

Solved!! Payment method change

Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it after I cancel the credit card payment? Or I will continue us...

  • Casual Listener
  • Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have?  Will I be able to use it a...
  • kirashi
  • Community Legend
  • 1043 Views
  • 3 replies
  • 0 likes
  • card
    credit
    method
    Payment
    prepaid
  • 1043 Views
  • 3 replies
  • 0 likes