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Topics with Label: country change

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

76604 Views

31 replies

2 likes

Account
  • 76604 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Iva

Moderator

160279 Views

71 replies

10 likes

Premium for Family
  • 160279 Views
  • 71 replies
  • 10 likes

Superuser Contribution Student premium change country from US to Canada.

PlanStudent PremiumCountryCanada DeviceXiaomi Mi 9 liteOperating SystemAndroid My Question or IssueHello all,I was a student in the US and I subscribed to Spotify student premium in the US. Now, I moved to Canada to continue my studies and here is my...

Newbie

Plan Student Premium Country Canada   Device Xiaomi Mi 9 lite Operating System Android   My Question or Issue Hello all, I was a student in the US and I subscribed to Spotify ...

Ver

Spotify Legend

1009 Views

1 replies

0 likes

country change
payment methods
Student Discount Canada
student premium
Student premium help
  • 1009 Views
  • 1 replies
  • 0 likes

Does 1-year subscription lose when I change country in payment?

I have a 1-year premium subscription. I'm about to move to another country so I have to update my payment to that country. But will I lose my 1-year subscription and be charged for a new one or will it be charged when my current subscription end?

Visitor

I have a 1-year premium subscription. I'm about to move to another country so I have to update my payment to that country. But will I lose my 1-year subscription and be charged for a new one or will ...

Billy-J

Spotify Star

1000 Views

1 replies

0 likes

country change
Premium
Subscription
  • 1000 Views
  • 1 replies
  • 0 likes

Country change issue and now overcharged

My husband decided to upgrade to the family plan and when I tried to join, it said that I need to have the same address as his (his account was set on Singapore, where as mine is set on US). Unfortunately I couldn't change my country to Singapore bec...

Casual Listener

My husband decided to upgrade to the family plan and when I tried to join, it said that I need to have the same address as his (his account was set on Singapore, where as mine is set on US). Unfortun...

23473601

Casual Listener

875 Views

2 replies

0 likes

Account
country change
Subscription
  • 875 Views
  • 2 replies
  • 0 likes

Solved!! Changing Country Question

HiIf I change country, will I lose my existing playlists?Thanks 

Regular

Hi If I change country, will I lose my existing playlists? Thanks  

OneByBoo

Roadie

855 Views

1 replies

0 likes

country change
  • 855 Views
  • 1 replies
  • 0 likes

Solved!! Will my saved tracks and playlists survive a change in country?

Hi - I moved from the US to Canada some time ago and I'm trying to fully migrate my Spotify Premium account to Canada, since I can't simply change my payment information to a new country. I found this article - https://support.spotify.com/ca-en/accou...

Regular

Hi - I moved from the US to Canada some time ago and I'm trying to fully migrate my Spotify Premium account to Canada, since I can't simply change my payment information to a new country.   I ...

Bittencourt

Spotify Star

1728 Views

3 replies

0 likes

canada
country change
save data
  • 1728 Views
  • 3 replies
  • 0 likes

Solved!! changing country

PlanPremiumCountry US and moved to SADevice(iPhone Operating System(iOS 10) My Question or Issue since Spotify now available in Suadi Arabia I'm going to change country but I`m afraid that changing countries could delete some songs on my music librar...

Newbie

Plan Premium Country  US and moved to SA Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  since Spotify now available in Suadi Arabia I'm going t...

jsannn

Community Legend

1094 Views

1 replies

0 likes

country change
Premium
Subscription
  • 1094 Views
  • 1 replies
  • 0 likes

Can't change my country nor payment method

I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over to the account detail page, I can't change my countr...

Casual Listener

I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over t...

Maxim

Spotify Star

643 Views

1 replies

0 likes

Account Details
country change
Payment
Premium
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Form of Payment issue

Hello,So I recently moved countries and I'm trying to change my form of payment to my new card. When attemp to do so it rejects my new card beacuse it doesn't belong to the country listed in my account's configurations, so I go to settings to change ...

Newbie

Hello, So I recently moved countries and I'm trying to change my form of payment to my new card. When attemp to do so it rejects my new card beacuse it doesn't belong to the country listed in my acc...

SergioDavid

Roadie

1252 Views

1 replies

0 likes

country change
Payment Problems
Subscription
  • 1252 Views
  • 1 replies
  • 0 likes

Solved!! I live in Hong Kong, but only have a South African credit card. How can I 'hack' a way to upgrade?

I live in Hong Kong, but only have a South African credit card. How can I 'hack' a way to upgrade my account to premium? I tried paying via PayPal, but Spotify picked up it was a South African credit card. I understand Spotify isn't available in Sout...

Visitor

I live in Hong Kong, but only have a South African credit card. How can I 'hack' a way to upgrade my account to premium? I tried paying via PayPal, but Spotify picked up it was a South African credit...

user-removed

Not applicable

2298 Views

3 replies

1 likes

country change
Credit card not accepted
credit cards
Premium help
Premium Paypal
  • 2298 Views
  • 3 replies
  • 1 likes

Cant use canadian credit card to change from australian subscription

I have an Australian subscription but am currently living in Canada. Whenever I try to change to Canada firstly it is asking for a charge in Euro. Still when I try use either of my canadian cards I get the error message "Oops, seems your card or paym...

Newbie

I have an Australian subscription but am currently living in Canada. Whenever I try to change to Canada firstly it is asking for a charge in Euro. Still when I try use either of my canadian cards I g...

412 Views

0 replies

0 likes

country change
Credit Card
Subscription
  • 412 Views
  • 0 replies
  • 0 likes

Changing countries for premium users is annoying, unnecessary and downright stupid

It is one of the WORST systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to change the country NO MATTER where they **bleep**ing come ...

Newbie

It is one of the WORST  systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to c...

369 Views

0 replies

0 likes

country change
  • 369 Views
  • 0 replies
  • 0 likes