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Topics with Label: date

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

124955 Views

69 replies

9 likes

Premium for Family
  • 124955 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

-HOZZER-

Casual Listener

48843 Views

83 replies

2 likes

  • 48843 Views
  • 83 replies
  • 2 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

220334 Views

139 replies

12 likes

  • 220334 Views
  • 139 replies
  • 12 likes

Solved!! Change payment date

PlanPremiumCountrysweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (For premium). In writhing moment they charge me at the 18th every month, and by that time e...

Newbie

  Plan Premium Country sweden    My Question or Issue   Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (F...

diadara

Music Fan

2377 Views

2 replies

0 likes

charge
date
debit
Debit Card
money
Payment
  • 2377 Views
  • 2 replies
  • 0 likes

Premium expiry date

Hello Spotify Community. I have a little confusion regarding my premium subscription eligibility. It says here my premium will expired on 5/4/2018. But it's already 6/4/18, and I still have my premium ongoing. No, I did not pay by credit card for ren...

Casual Listener

Hello Spotify Community.   I have a little confusion regarding my premium subscription eligibility. It says here my premium will expired on 5/4/2018. But it's already 6/4/18, and I still have ...

rossi1911

Community Legend

2435 Views

3 replies

0 likes

date
Premium
  • 2435 Views
  • 3 replies
  • 0 likes