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Topics with Label: Premium family

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5200 Views
  • 23 replies
  • 2 likes
  • 5200 Views
  • 23 replies
  • 2 likes

I bought a Premium Family but after changing my wifi password, all premium features are gone

PlanPremium FamilyCountryPhilippinesDeviceSamsung Galaxy A01, HP LaptopOperating SystemAndroid, Windows 10 My Question or IssueI bought a Premium Family last January 7, I still have the receipt, however after we changed our wifi password today, Janua...

  • Casual Listener
  • Plan Premium Family Country Philippines Device Samsung Galaxy A01, HP Laptop Operating System Android, Windows 10   My Question or Issue I bought a Premium Family last January 7, I sti...
  • Jose_M
  • Spotify Star
  • 253 Views
  • 5 replies
  • 0 likes
  • Premium family
  • 253 Views
  • 5 replies
  • 0 likes

Superuser Contribution Does Premium membership stack?

My Question or IssueI bought a Premium Family membership whilst having ongoing Premium Duo membership. Will the Premium family membership renew right after the Premium Duo membership or for how long would I have to wait for the membership status to u...

  • Newbie
  • My Question or Issue I bought a Premium Family membership whilst having ongoing Premium Duo membership. Will the Premium family membership renew right after the Premium Duo membership or for how lon...
  • AlejaR
  • Moderator
  • 399 Views
  • 1 replies
  • 0 likes
  • Premium
    Premium Duo
    Premium family
    Subscriptions
  • 399 Views
  • 1 replies
  • 0 likes

Unable to change from Premium Family to Premium Student

My Question or IssueI have received a confirmation email from SheerID that verifies my Student discount (received in October), but when I follow the link and press "Change plan" and choose the student premium plan, it just brings me to a page that sa...

  • Visitor
  •   My Question or Issue I have received a confirmation email from SheerID that verifies my Student discount (received in October), but when I follow the link and press "Change plan" and choose ...
  • Mozer
  • Composer
  • 377 Views
  • 1 replies
  • 0 likes
  • change plan
    Premium family
    Premium Student
  • 377 Views
  • 1 replies
  • 0 likes

My Subscription changed without my knowledge or permission

PlanPremium (changed to Premium Family)CountryUSA My Question or Issue Hello,At some point in the past month, my subscription was changed without my knowledge or permission. I used to have Premium (Individual) and successfully added the free Hulu sub...

  • Casual Listener
  • Plan Premium (changed to Premium Family) Country USA   My Question or Issue   Hello, At some point in the past month, my subscription was changed without my knowledge or permission....
  • Nshepard88
  • Newbie
  • 4483 Views
  • 20 replies
  • 14 likes
  • Hulu
    Premium family
  • 4483 Views
  • 20 replies
  • 14 likes

Premium for Family is gone for the whole family

Since today morning my spotify premium is gone for me and the rest of the family. The last payment was the 12th of May so I don't know what happened. Can anyone help me please?

  • Casual Listener
  • Since today morning my spotify premium is gone for me and the rest of the family. The last payment was the 12th of May so I don't know what happened. Can anyone help me please?  
  • Julianvan
  • Casual Listener
  • 388 Views
  • 2 replies
  • 0 likes
  • Premium family
  • 388 Views
  • 2 replies
  • 0 likes

Spotify premium not working

PlanPremium Family BrazilOperating SystemAndroid PieIn my page i can see that my signature is premium, both every try to log on application I only have free status. I had already logged odd an on a lot of times.

  • Casual Listener
  • Plan Premium Family Brazil Operating System Android Pie In my page i can see that my signature is premium, both every try to log on application I only have free status. I had already logged odd a...
  • Billy-J
  • Spotify Star
  • 3200 Views
  • 9 replies
  • 2 likes
  • Premium family
  • 3200 Views
  • 9 replies
  • 2 likes

Solved!! premium family

I want to upgrade my free spotify account to a premium family. I see when I want to try the normal premium I can begin with 30 day's for free/testing. Is this also possible when I want to subscibe to premium family?

  • Casual Listener
  • I want to upgrade my free spotify account to a premium family. I see when I want to try the normal premium I can begin with 30 day's for free/testing. Is this also possible when I want to subscibe to...
  • Jᴀᴄᴋ
  • Roadie
  • 1387 Views
  • 3 replies
  • 0 likes
  • Premium family
  • 1387 Views
  • 3 replies
  • 0 likes

I cant join family premium ??

PlanPremiumCountry IndonesiaDeviceNokia 6Operating SystemAndroidOreo My Question or Issue Hi, in 2016 i was join family premium with my siblings for a 12 month, and now i cant join family premium (my co-workers) with the same account. It said that "m...

  • Casual Listener
  • Plan Premium Country  Indonesia Device Nokia 6 Operating System AndroidOreo   My Question or Issue  Hi, in 2016 i was join family premium with my siblings for a 12 month, and...
  • Maxim
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 289 Views
  • 1 replies
  • 0 likes

vcc for premium family payment?

hello guys, im from indonesiai wonder if i can pay the premium family subscription with virtual credit card/number?i dont have any physical card right now, so i wonder if i can paying the family subscription w/ vcc instead just for current payment.ca...

  • Newbie
  •   hello guys, im from indonesia i wonder if i can pay the premium family subscription with virtual credit card/number? i dont have any physical card right now, so i wonder if i can paying the...
  • Billy-J
  • Spotify Star
  • 1218 Views
  • 1 replies
  • 0 likes
  • Premium
    Premium family
    vcc
  • 1218 Views
  • 1 replies
  • 0 likes

Going from premium to family plan

PlanFree/PremiumCountry Canada DeviceSamsung Galaxy S8+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Right now I currently have the 3 month trial for .99 cents, and I was wondering how I go about from switching this to ...

  • Newbie
  • Plan Free/Premium Country  Canada  Device Samsung Galaxy S8+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Right now I currently ...
  • Billy-J
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • Premium 3 Month Trial
    Premium family
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Suddenly Charge Premium Family Subscription

Plan Premium Country Indonesia Device (Samsung Tab A 8.0 with S-Pen) Operating System (Android Nougat) My Question or Issue I have been charged for a premium family subscription without my knowledge and I don't receive any receipt from Spotify except...

  • Newbie
  • Plan Premium Country  Indonesia Device (Samsung Tab A 8.0 with S-Pen) Operating System (Android Nougat)   My Question or Issue I have been charged for a premium family s...
  • JulianA_Bogota
  • Roadie
  • 2122 Views
  • 1 replies
  • 0 likes
  • Premium 3 Month Trial
    Premium family
    Subscription
  • 2122 Views
  • 1 replies
  • 0 likes

Can's see music in Premium family plan

My husband uprgraded to the Premium family plan and invited me. When I log in the account does show that I am part of the family plan. But when I click on Songs or Albums, nothing shows up. It has the message "Your favouite songs will appear here". W...

  • Newbie
  • My husband uprgraded to the Premium family plan and invited me. When I log in the account does show that I am part of the family plan. But when I click on Songs or Albums, nothing shows up. It has th...
  • Bittencourt
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family doesn‘t work

Hey guys. my boyfriend (living with me) and me wanted to share a family premium account. He couldn‘t even „accept“ the invitation, he couldn‘t be confirmed even though it is the same adress. Now we tried it with two accounts of myself, today I paid f...

  • Newbie
  • Hey guys.   my boyfriend (living with me) and me wanted to share a family premium account. He couldn‘t even „accept“ the invitation, he couldn‘t be confirmed even though it is the same adress....
  • Alfredo
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 265 Views
  • 1 replies
  • 0 likes

Premium for family

All of a sudden my premium family account has stopped and all i have is free. I am unsure as to what happened as i have had the same account for over 6 months now.

  • Casual Listener
  • All of a sudden my premium family account has stopped and all i have is free.  I am unsure as to what happened as i have had the same account for over 6 months now.
  • johncolton
  • Casual Listener
  • 286 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscribed to Premium Family - how to find adress?

Hi, today I thought it would be a good idea to subscribe for spotify premium family.In the process for scubscribing to this offer I was pleased to type in my address so I did so. After finishing the subscription process i send an invitation to my wif...

  • Visitor
  • Hi,   today I thought it would be a good idea to subscribe for spotify premium family. In the process for scubscribing to this offer I was pleased to type in my address so I did so.   ...
  • MRW65
  • Casual Listener
  • 614 Views
  • 3 replies
  • 0 likes
  • address
    Premium family
  • 614 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium family plan cannot confirm address on the account I invited

I invited one account to join my family plan but it says that it can´t confirm the address is the same. It asks for the address as I registered it but I don´t know where to look for it.

  • Newbie
  • I invited one account to join my family plan but it says that it can´t confirm the address is the same.  It asks for the address as I registered it but I don´t know where to look for it. 
  • Aimee_T
  • Roadie
  • 484 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 484 Views
  • 1 replies
  • 0 likes