Topics with Label: Premium family

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45996 Views
  • 16 replies
  • 4 likes
  • 45996 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28915 Views
  • 19 replies
  • 2 likes
  • 28915 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20270 Views
  • 6 replies
  • 1 likes
  • 20270 Views
  • 6 replies
  • 1 likes

Unable to change from Premium Family to Premium Student

My Question or IssueI have received a confirmation email from SheerID that verifies my Student discount (received in October), but when I follow the link and press "Change plan" and choose the student premium plan, it just brings me to a page that sa...

  • Visitor
  •   My Question or Issue I have received a confirmation email from SheerID that verifies my Student discount (received in October), but when I follow the link and press "Change plan" and choose ...
  • Mozer
  • Composer
  • 260 Views
  • 1 replies
  • 0 likes
  • change plan
    Premium family
    Premium Student
    student discount
  • 260 Views
  • 1 replies
  • 0 likes

My Subscription changed without my knowledge or permission

PlanPremium (changed to Premium Family)CountryUSA My Question or Issue Hello,At some point in the past month, my subscription was changed without my knowledge or permission. I used to have Premium (Individual) and successfully added the free Hulu sub...

  • Casual Listener
  • Plan Premium (changed to Premium Family) Country USA   My Question or Issue   Hello, At some point in the past month, my subscription was changed without my knowledge or permission....
  • Nshepard88
  • Newbie
  • 2591 Views
  • 20 replies
  • 14 likes
  • Hulu
    Premium family
  • 2591 Views
  • 20 replies
  • 14 likes

Premium for Family is gone for the whole family

Since today morning my spotify premium is gone for me and the rest of the family. The last payment was the 12th of May so I don't know what happened. Can anyone help me please?

  • Casual Listener
  • Since today morning my spotify premium is gone for me and the rest of the family. The last payment was the 12th of May so I don't know what happened. Can anyone help me please?  
  • Julianvan
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • Premium family
  • 252 Views
  • 2 replies
  • 0 likes

Solved!! premium family

I want to upgrade my free spotify account to a premium family. I see when I want to try the normal premium I can begin with 30 day's for free/testing. Is this also possible when I want to subscibe to premium family?

  • Casual Listener
  • I want to upgrade my free spotify account to a premium family. I see when I want to try the normal premium I can begin with 30 day's for free/testing. Is this also possible when I want to subscibe to...
  • Jᴀᴄᴋ
  • Roadie
  • 928 Views
  • 3 replies
  • 0 likes
  • Premium family
  • 928 Views
  • 3 replies
  • 0 likes

Spotify premium not working

PlanPremium Family BrazilOperating SystemAndroid PieIn my page i can see that my signature is premium, both every try to log on application I only have free status. I had already logged odd an on a lot of times.

  • Casual Listener
  • Plan Premium Family Brazil Operating System Android Pie In my page i can see that my signature is premium, both every try to log on application I only have free status. I had already logged odd a...
  • Billy-J
  • Spotify Star
  • 2806 Views
  • 9 replies
  • 2 likes
  • Premium family
  • 2806 Views
  • 9 replies
  • 2 likes

I cant join family premium ??

PlanPremiumCountry IndonesiaDeviceNokia 6Operating SystemAndroidOreo My Question or Issue Hi, in 2016 i was join family premium with my siblings for a 12 month, and now i cant join family premium (my co-workers) with the same account. It said that "m...

  • Casual Listener
  • Plan Premium Country  Indonesia Device Nokia 6 Operating System AndroidOreo   My Question or Issue  Hi, in 2016 i was join family premium with my siblings for a 12 month, a...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 193 Views
  • 1 replies
  • 0 likes

vcc for premium family payment?

hello guys, im from indonesiai wonder if i can pay the premium family subscription with virtual credit card/number?i dont have any physical card right now, so i wonder if i can paying the family subscription w/ vcc instead just for current payment.ca...

  • Newbie
  •   hello guys, im from indonesia i wonder if i can pay the premium family subscription with virtual credit card/number? i dont have any physical card right now, so i wonder if i can paying the...
  • Billy-J
  • Spotify Star
  • 660 Views
  • 1 replies
  • 0 likes
  • family
    Premium
    Premium family
    vcc
  • 660 Views
  • 1 replies
  • 0 likes

Going from premium to family plan

PlanFree/PremiumCountry Canada DeviceSamsung Galaxy S8+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Right now I currently have the 3 month trial for .99 cents, and I was wondering how I go about from switching this to ...

  • Newbie
  • Plan Free/Premium Country  Canada  Device Samsung Galaxy S8+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Right now I currently ...
  • Billy-J
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium 3 Month Trial
    Premium family
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Suddenly Charge Premium Family Subscription

Plan Premium Country Indonesia Device (Samsung Tab A 8.0 with S-Pen) Operating System (Android Nougat) My Question or Issue I have been charged for a premium family subscription without my knowledge and I don't receive any receipt from Spotify except...

  • Newbie
  • Plan Premium Country  Indonesia Device (Samsung Tab A 8.0 with S-Pen) Operating System (Android Nougat)   My Question or Issue I have been charged for a premium family s...
  • JulianA_Bogota
  • Roadie
  • 319 Views
  • 1 replies
  • 0 likes
  • Premium 3 Month Trial
    Premium family
    Subscription
  • 319 Views
  • 1 replies
  • 0 likes

Can's see music in Premium family plan

My husband uprgraded to the Premium family plan and invited me. When I log in the account does show that I am part of the family plan. But when I click on Songs or Albums, nothing shows up. It has the message "Your favouite songs will appear here". W...

  • Newbie
  • My husband uprgraded to the Premium family plan and invited me. When I log in the account does show that I am part of the family plan. But when I click on Songs or Albums, nothing shows up. It has th...
  • Bittencourt
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family doesn‘t work

Hey guys. my boyfriend (living with me) and me wanted to share a family premium account. He couldn‘t even „accept“ the invitation, he couldn‘t be confirmed even though it is the same adress. Now we tried it with two accounts of myself, today I paid f...

  • Newbie
  • Hey guys.   my boyfriend (living with me) and me wanted to share a family premium account. He couldn‘t even „accept“ the invitation, he couldn‘t be confirmed even though it is the same adress....
  • Alfredo
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 187 Views
  • 1 replies
  • 0 likes

Premium for family

All of a sudden my premium family account has stopped and all i have is free. I am unsure as to what happened as i have had the same account for over 6 months now.

  • Casual Listener
  • All of a sudden my premium family account has stopped and all i have is free.  I am unsure as to what happened as i have had the same account for over 6 months now.
  • johncolton
  • Casual Listener
  • 190 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscribed to Premium Family - how to find adress?

Hi, today I thought it would be a good idea to subscribe for spotify premium family.In the process for scubscribing to this offer I was pleased to type in my address so I did so. After finishing the subscription process i send an invitation to my wif...

  • Newbie
  • Hi,   today I thought it would be a good idea to subscribe for spotify premium family. In the process for scubscribing to this offer I was pleased to type in my address so I did so.   ...
  • MRW65
  • Casual Listener
  • 448 Views
  • 3 replies
  • 0 likes
  • address
    family
    Premium family
  • 448 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium family plan cannot confirm address on the account I invited

I invited one account to join my family plan but it says that it can´t confirm the address is the same. It asks for the address as I registered it but I don´t know where to look for it.

  • Newbie
  • I invited one account to join my family plan but it says that it can´t confirm the address is the same.  It asks for the address as I registered it but I don´t know where to look for it. 
  • Aimee_T
  • Roadie
  • 219 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 219 Views
  • 1 replies
  • 0 likes