Topics with Label: Duo

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45800 Views
  • 16 replies
  • 4 likes
  • 45800 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28855 Views
  • 19 replies
  • 2 likes
  • 28855 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20228 Views
  • 6 replies
  • 1 likes
  • 20228 Views
  • 6 replies
  • 1 likes

Superuser Contribution Premium Duo not longer a thing?

Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or is it about actual premium plan? We don't care with ...

  • Newbie
  • Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or i...
  • Yordan
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • Duo
    Premium
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution DUO subscription

I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it as I've already got premium so how, for the love of al...

  • Regular
  • I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it a...
  • nunoncastors
  • Regular
  • 372 Views
  • 6 replies
  • 1 likes
  • Duo
  • 372 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Need some info about Duo

Hi,I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information anywhere else.We both live in the same house but, due to jo...

  • Songwriter
  • Hi, I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information a...
  • Ver
  • Moderator
  • 261 Views
  • 3 replies
  • 0 likes
  • Duo
  • 261 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium duo in Quebec

PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...

  • Casual Listener
  •   Plan Free/Premium Country Canada (Québec)     My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Q...
  • pervenches
  • Casual Listener
  • 5342 Views
  • 9 replies
  • 0 likes
  • Duo
    Premium
    Quebec
  • 5342 Views
  • 9 replies
  • 0 likes

Premium Duo Page is not appearing

PlanPremium Duo CountryIndia DeviceDesktop PC Operating SystemWindows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I can see that the invoice has also been generated. I'm not able to see the Duo page to add Family Member...

  • Casual Listener
  • Plan Premium Duo   Country India   Device Desktop PC   Operating System Windows 10   My Question or Issue   I've recently changed from Premium to Premium Duo. I...
  • Maxim
  • Spotify Star
  • 312 Views
  • 5 replies
  • 0 likes
  • Duo
    eligible
    Error
    Premium
    Switch
  • 312 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sudden cancellation of my Duo Subscription

Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my subscription or removed her from our account. I did neither ...

  • Regular
  • Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my s...
  • Vedista
  • Newbie
  • 540 Views
  • 2 replies
  • 0 likes
  • cancellation
    Duo
    Premium
    Subscription
  • 540 Views
  • 2 replies
  • 0 likes

CIS Region Subscriptions and Prices

I'm a resident of Armenia and only have payment options available that are Armenian. I am hugely disappointed that the Armenian prices are higher than prices in Russia, although the country is no better economically than the latter, let alone that I ...

  • Newbie
  • ...s no better economically than the latter, let alone that I cannot select other plans such as Spotify Duo which me and my partner would dearly love to do. Because of this huge price difference, k...
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Duo
    Premium
    Price
    region
  • 253 Views
  • 1 replies
  • 0 likes

Solved!! If I switch from Premium to Duo, am I stuck with it for 12 months?

I am considering switching from Premium to Duo to so my husband can have his own account. However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo for 12 months? There's mention in the terms that you can o...

  • Regular
  • I am considering switching from Premium to Duo to so my husband can have his own account.  However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo f...
  • Fruitcake76
  • Regular
  • 340 Views
  • 2 replies
  • 0 likes
  • Duo
    Subscriptions
    Switching plans
  • 340 Views
  • 2 replies
  • 0 likes

Change to a new subscription type early

Plan: Premium IndividualCountry: India My Question or IssueI am currently subscribed to Premium Individual and have paid till the beginning of 2022. I would like to change to a Duo subscription right now. I am happy to forfeit any remaining months on...

  • Visitor
  • ...Duo subscription right now. I am happy to forfeit any remaining months on my individual account. Is there no way for me to subscribe to and activate a Duo plan immediately?
  • Billy-J
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Duo
    Individual
    Subscription
  • 260 Views
  • 1 replies
  • 0 likes

Duo address verification issues

When trying to add my Duo Partner to the subscription, we get an error even if adding the address EXACTLY as it appears in the duo page. Even tried the billing address just to be sure, but still same problem. help please!

  • Visitor
  • When trying to add my Duo Partner to the subscription, we get an error even if adding the address EXACTLY as it appears in the duo page.    Even tried the billing address just to be s...
  • Billy-J
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Duo
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Duo To Family plan, how does it work?

PlanDuo My Question or IssueI'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't know what will happen when i sign up for the Family plan. When signing up f...

  • Casual Listener
  •   Plan Duo   My Question or Issue I'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't k...
  • TreyAnastasio
  • Spotify Star
  • 2195 Views
  • 3 replies
  • 0 likes
  • Duo
    Family Plan
  • 2195 Views
  • 3 replies
  • 0 likes

Solved!! Will be there any other subscription plans in Armenia?

PlanPremiumCountryArmenia DevicePC, Mi 9TOperating SystemAndroid 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be Spotify Duo and Family plans for my country?

  • Visitor
  • ...e Spotify Duo and Family plans for my country?
  • Billy-J
  • Spotify Star
  • 629 Views
  • 1 replies
  • 2 likes
  • Duo
    family
    Premium
  • 629 Views
  • 1 replies
  • 2 likes

Superuser Contribution Changing to Duo without losing prepaid premium period

Hi all, I am currently already using spotify premium but don't have a subscription yet. However I have prepaid spotify premium for the next ~6 months using spotify vouchers. I would like to change do a Duo subscription to allow my live-in partner acc...

  • Casual Listener
  • ...ould like to change do a Duo subscription to allow my live-in partner access as well. However I am wondering what will happen to my prepaid premium period. Would I possibly lose that? If not would the Duo...
  • CarlosE
  • Moderator
  • 482 Views
  • 3 replies
  • 1 likes
  • Duo
    Subscription
  • 482 Views
  • 3 replies
  • 1 likes

How to upgrade my plan to family from duo?

PlanPremium (Duo)CountryUruguay My Question or IssueHow can I go from the duo plan to the family plan?

  • Regular
  • Plan Premium (Duo) Country Uruguay   My Question or Issue How can I go from the duo plan to the family plan?
  • Bittencourt
  • Spotify Star
  • 571 Views
  • 9 replies
  • 0 likes
  • Duo
    family
    Premium
  • 571 Views
  • 9 replies
  • 0 likes

Superuser Contribution Not eligible for Duo anymore

PlanPremium DuoCountryFranceDeviceGalaxy A10, Windows 10 Laptop, Echo DotOperating SystemAndroid, Windows 10, Amazon Alexa (?) My Question or IssueHi, My latest payment got declined by my card because I had reached the payment limit, so I raised it a...

  • Casual Listener
  • Plan Premium Duo Country France Device Galaxy A10, Windows 10 Laptop, Echo Dot Operating System Android, Windows 10, Amazon Alexa (?)   My Question or Issue Hi,   My latest p...
  • Novy
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • Duo
    eligible
    Subscription
  • 252 Views
  • 1 replies
  • 0 likes

premium duo

PlanPremiumCountrynetherlandsDeviceiphone/laptopOperating SystemIOS 14/Windows 10 My Question or Issuei paid for spotify premium duo but my duo isnt/cant be activated.my account is stil on a free plan

  • Visitor
  • Plan Premium Country netherlands Device iphone/laptop Operating System IOS 14/Windows 10   My Question or Issue i paid for spotify premium duo but my duo isnt/cant be activated. my a...
  • Billy-J
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Duo
  • 272 Views
  • 1 replies
  • 0 likes

Could not join duo premium due to previous plan

Hello!I'm having a trouble accepting duo premium invite from my fiance. He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm getting error message in Russian saying I should wait for a year ...

  • Visitor
  • Hello! I'm having a trouble accepting duo premium invite from my fiance . He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm g...
  • Billy-J
  • Spotify Star
  • 829 Views
  • 1 replies
  • 0 likes
  • Duo
    duo plan
    Family invite
  • 829 Views
  • 1 replies
  • 0 likes

Will I be charged twice if I changed plans twice on the same day

I changed plans twice on the same day. I had individual premium before and changed to duo. After checking I realised that duo wasn't what I was looking for, so I changed the plan back to Individual premium. The thing is I got charged on the 17/09 for...

  • Visitor
  • I changed plans twice on the same day. I had individual premium before and changed to duo. After checking I realised that duo wasn't what I was looking for, so I changed the plan back to Individual p...
  • OneByBoo
  • Community Legend
  • 835 Views
  • 1 replies
  • 0 likes
  • Duo
    Premium
    Subscription
  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble with 2 Alexa's Echo Dots and Spotify DUO

Hi everyone, I have a very particular problem, and I've researched a lot but couldn't seem to find the right answer, or maybe it's a bug, we'll see. I have 2 Amazon Echo Dots, each one has a different Amazon account, and I have a Spotify DUO account ...

  • Visitor
  • ...different Amazon account, and I have a Spotify DUO account which supposedly let me have 2 streaming session at the same time, because it let me creates 2 separated accounts.   The funny t...
  • dvince247
  • Newbie
  • 5998 Views
  • 4 replies
  • 2 likes
  • Alexa
    Duo
    Echo
    Error
  • 5998 Views
  • 4 replies
  • 2 likes

Spotify duo = 2 sessions ?!

Why doesn't the duo subscription allow two simultaneous sessions regardless of the account?This restriction only creates problems when using a third party system to listen to the music (sonos, Amazon, Google, ...). Like many others when my wife launc...

  • Music Fan
  • Why doesn't the duo subscription allow two simultaneous sessions regardless of the account? This restriction only creates problems when using a third party system to listen to the music (sonos, A...
  • pgruetter
  • Casual Listener
  • 1328 Views
  • 5 replies
  • 0 likes
  • Duo
    SONOS
  • 1328 Views
  • 5 replies
  • 0 likes