Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi everyone, I have a very particular problem, and I've researched a lot but couldn't seem to find the right answer, or maybe it's a bug, we'll see. I have 2 Amazon Echo Dots, each one has a different Amazon account, and I have a Spotify DUO account ...
PlanDuo PremiumCountryGermanyMy Question or IssueI currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I had created the Duo account before. Now, when I try to join the F...
PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...
The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices. No VPN is being used. The link is showing as expire...
PlanPremium DuoCountryUnited States of AmericaDeviceSamsung Galaxy S9Operating SystemAndroid Oreo Summary of IssueI recently purchased a Spotify Duo Plan as my partner and I moved in together and it only made sense to consolidate or plan. We both cha...
Partner and I are living together and wish to be on the same Duo plan. We currently have our own Premium plans. After switching my plan to Duo, I invited my partner but when Partner enters in our home address that was set, an error was received sayin...
I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose access to the account immediately.I just want him t...
Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my subscription or removed her from our account. I did neither ...
Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or is it about actual premium plan? We don't care with ...
I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it as I've already got premium so how, for the love of al...
Hi,I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information anywhere else.We both live in the same house but, due to jo...
PlanPremium Duo CountryIndia DeviceDesktop PC Operating SystemWindows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I can see that the invoice has also been generated. I'm not able to see the Duo page to add Family Member...
I'm a resident of Armenia and only have payment options available that are Armenian. I am hugely disappointed that the Armenian prices are higher than prices in Russia, although the country is no better economically than the latter, let alone that I ...
I am considering switching from Premium to Duo to so my husband can have his own account. However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo for 12 months? There's mention in the terms that you can o...
Plan: Premium IndividualCountry: India My Question or IssueI am currently subscribed to Premium Individual and have paid till the beginning of 2022. I would like to change to a Duo subscription right now. I am happy to forfeit any remaining months on...
When trying to add my Duo Partner to the subscription, we get an error even if adding the address EXACTLY as it appears in the duo page. Even tried the billing address just to be sure, but still same problem. help please!
Hi all, I am currently already using spotify premium but don't have a subscription yet. However I have prepaid spotify premium for the next ~6 months using spotify vouchers. I would like to change do a Duo subscription to allow my live-in partner acc...
Hey!My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo subscription, then send her the invite to Duo, would this force he...
PlanDuo My Question or IssueI'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't know what will happen when i sign up for the Family plan. When signing up f...
PlanPremiumCountryArmenia DevicePC, Mi 9TOperating SystemAndroid 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be Spotify Duo and Family plans for my country?