Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 101682 Views
- 68 replies
- 8 likes
- 101682 Views
- 68 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 12843 Views
- 24 replies
- 2 likes
- 12843 Views
- 24 replies
- 2 likes
Solved!!Superuser Contribution Partner can't accept Duo subscription invitation
PlanPremium DuoCountryUnited States of AmericaDeviceSamsung Galaxy S9Operating SystemAndroid Oreo Summary of IssueI recently purchased a Spotify Duo Plan as my partner and I moved in together and it only made sense to consolidate or plan. We both cha...
- Plan Premium Duo Country United States of America Device Samsung Galaxy S9 Operating System Android Oreo Summary of Issue I recently purchased a Spotify Duo Plan as my partner a...
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- Newbie
- 706 Views
- 4 replies
- 0 likes
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DuoPremium
- 706 Views
- 4 replies
- 0 likes
Solved!! Can't join a Duo plan
Plan: DuoCountry: UKDevice: Mac, PC, iPhone My wife recently set up a Duo account and sent me a registration link to join it. Visting the webpage from the link brings me to a screen saying "There was a problem. Please try again later." (this has been...
- Plan: Duo Country: UK Device: Mac, PC, iPhone My wife recently set up a Duo account and sent me a registration link to join it. Visting the webpage from the link brings me to a screen s...
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- Visitor
- 21095 Views
- 6 replies
- 1 likes
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DuoLoginsetup
- 21095 Views
- 6 replies
- 1 likes
Superuser Contribution Trouble with 2 Alexa's Echo Dots and Spotify DUO
Hi everyone, I have a very particular problem, and I've researched a lot but couldn't seem to find the right answer, or maybe it's a bug, we'll see. I have 2 Amazon Echo Dots, each one has a different Amazon account, and I have a Spotify DUO account ...
- ...different Amazon account, and I have a Spotify DUO account which supposedly let me have 2 streaming session at the same time, because it let me creates 2 separated accounts. The funny t...
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- Visitor
- 12427 Views
- 9 replies
- 3 likes
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AlexaDuoEcho
- 12427 Views
- 9 replies
- 3 likes
Solved!! Duo To Family plan, how does it work?
PlanDuo My Question or IssueI'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't know what will happen when i sign up for the Family plan. When signing up f...
- Plan Duo My Question or Issue I'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't k...
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- Spotify Star
- 6227 Views
- 5 replies
- 1 likes
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DuoFamily Plan
- 6227 Views
- 5 replies
- 1 likes
Superuser Contribution DUO subscription
I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it as I've already got premium so how, for the love of al...
- I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it a...
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- Newbie
- 995 Views
- 9 replies
- 3 likes
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Duo
- 995 Views
- 9 replies
- 3 likes
Superuser Contribution Combining two Premium accounts into one Duo account
Hey!My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo subscription, then send her the invite to Duo, would this force he...
- Hey! My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo s...
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- Spotify Legend
- 40369 Views
- 12 replies
- 1 likes
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DuoPremiumSubscription
- 40369 Views
- 12 replies
- 1 likes
Solved!! Will be there any other subscription plans in Armenia?
PlanPremiumCountryArmenia DevicePC, Mi 9TOperating SystemAndroid 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be Spotify Duo and Family plans for my country?
- ...e Spotify Duo and Family plans for my country?
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- Spotify Star
- 3054 Views
- 3 replies
- 3 likes
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DuoPremium
- 3054 Views
- 3 replies
- 3 likes
Solved!!Superuser Contribution Switching from Premium Duo to Family
I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose access to the account immediately.I just want him t...
- I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will l...
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- Moderator
- 19751 Views
- 8 replies
- 0 likes
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account dataDuoSubscription
- 19751 Views
- 8 replies
- 0 likes
Can't confirm same address for DUo
PlanDuoCountrySpain Operating SystemMe: Windows 10Her: MacBook Pro My Question or IssueHello,So me and my girlfriend are living together in Spain and decided to change to the Duo premium to save money. I've used the address we both live in and its be...
- Plan Duo Country Spain Operating System Me: Windows 10 Her: MacBook Pro My Question or Issue Hello, So me and my girlfriend are living together in Spain and decided to c...
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- Spotify Star
- 491 Views
- 5 replies
- 0 likes
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"Premium"Duo
- 491 Views
- 5 replies
- 0 likes
Partner can't accept duo due to requiring identical addresses
PlanPremium (Duo)CountryUsaDeviceAnyOperating SystemiOS, Android My Question or IssueAfter sending multiple invites, my girlfriend has been unable to accept them after entering the same address I have in my account, with the the message stating that ...
- Plan Premium (Duo) Country Usa Device Any Operating System iOS, Android My Question or Issue After sending multiple invites, my girlfriend has been unable to accept them after e...
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
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addressesDuo
- 217 Views
- 1 replies
- 0 likes
Change from Duo to Family
PlanDuo PremiumCountryGermanyMy Question or IssueI currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I had created the Duo account before. Now, when I try to join the F...
- Plan Duo Premium Country Germany My Question or Issue I currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I h...
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
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DuoPremiumSubscription
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution Premium duo in Quebec
PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...
- Plan Free/Premium Country Canada (Québec) My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Q...
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- Visitor
- 11420 Views
- 17 replies
- 1 likes
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DuoPremiumQuebec
- 11420 Views
- 17 replies
- 1 likes
Superuser Contribution Duo Share Link Does not work - Says it is expired
The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices. No VPN is being used. The link is showing as expire...
- The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices....
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- Moderator
- 1749 Views
- 5 replies
- 0 likes
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AccountDuoPremium
- 1749 Views
- 5 replies
- 0 likes
Can't add partner to Duo
Partner and I are living together and wish to be on the same Duo plan. We currently have our own Premium plans. After switching my plan to Duo, I invited my partner but when Partner enters in our home address that was set, an error was received sayin...
- Partner and I are living together and wish to be on the same Duo plan. We currently have our own Premium plans. After switching my plan to Duo, I invited my partner but when Partner enters in our h...
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- Spotify Star
- 304 Views
- 1 replies
- 0 likes
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AccountDuoSubscription
- 304 Views
- 1 replies
- 0 likes
Superuser Contribution Sudden cancellation of my Duo Subscription
Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my subscription or removed her from our account. I did neither ...
- Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my s...
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- Newbie
- 1459 Views
- 2 replies
- 0 likes
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cancellationDuoPremiumSubscription
- 1459 Views
- 2 replies
- 0 likes
Superuser Contribution Premium Duo not longer a thing?
Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or is it about actual premium plan? We don't care with ...
- Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or i...
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- Moderator
- 675 Views
- 1 replies
- 0 likes
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DuoPremium
- 675 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Need some info about Duo
Hi,I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information anywhere else.We both live in the same house but, due to jo...
- Hi, I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information a...
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- Spotify Legend
- 1363 Views
- 3 replies
- 0 likes
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Duo
- 1363 Views
- 3 replies
- 0 likes
Premium Duo Page is not appearing
PlanPremium Duo CountryIndia DeviceDesktop PC Operating SystemWindows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I can see that the invoice has also been generated. I'm not able to see the Duo page to add Family Member...
- Plan Premium Duo Country India Device Desktop PC Operating System Windows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I...
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- Spotify Star
- 653 Views
- 5 replies
- 0 likes
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DuoeligiblePremiumSwitch
- 653 Views
- 5 replies
- 0 likes
CIS Region Subscriptions and Prices
I'm a resident of Armenia and only have payment options available that are Armenian. I am hugely disappointed that the Armenian prices are higher than prices in Russia, although the country is no better economically than the latter, let alone that I ...
- ...s no better economically than the latter, let alone that I cannot select other plans such as Spotify Duo which me and my partner would dearly love to do. Because of this huge price difference, k...
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- Spotify Star
- 506 Views
- 1 replies
- 0 likes
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DuoPremiumPriceregion
- 506 Views
- 1 replies
- 0 likes
Solved!! If I switch from Premium to Duo, am I stuck with it for 12 months?
I am considering switching from Premium to Duo to so my husband can have his own account. However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo for 12 months? There's mention in the terms that you can o...
- I am considering switching from Premium to Duo to so my husband can have his own account. However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo f...
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- Regular
- 1394 Views
- 2 replies
- 0 likes
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DuoSubscriptionsSwitching plans
- 1394 Views
- 2 replies
- 0 likes