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Topics with Label: Duo

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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

130645 Views

69 replies

10 likes

Premium for Family
  • 130645 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

62124 Views

87 replies

4 likes

  • 62124 Views
  • 87 replies
  • 4 likes

Superuser Contribution Change from Duo to Family

PlanDuo PremiumCountryGermanyMy Question or IssueI currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I had created the Duo account before. Now, when I try to join the F...

Newbie

Plan Duo Premium Country Germany My Question or Issue I currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I h...

MihailY

Moderator

472 Views

3 replies

0 likes

Duo
Premium
Subscription
  • 472 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Partner can't accept Duo subscription invitation

PlanPremium DuoCountryUnited States of AmericaDeviceSamsung Galaxy S9Operating SystemAndroid Oreo Summary of IssueI recently purchased a Spotify Duo Plan as my partner and I moved in together and it only made sense to consolidate or plan. We both cha...

Newbie

Plan Premium Duo Country United States of America Device Samsung Galaxy S9 Operating System Android Oreo   Summary of Issue I recently purchased a Spotify Duo Plan as my partner a...

196521

Newbie

1318 Views

4 replies

0 likes

Duo
Premium
  • 1318 Views
  • 4 replies
  • 0 likes

Solved!! Can't join a Duo plan

Plan: DuoCountry: UKDevice: Mac, PC, iPhone My wife recently set up a Duo account and sent me a registration link to join it. Visting the webpage from the link brings me to a screen saying "There was a problem. Please try again later." (this has been...

Casual Listener

Plan: Duo Country: UK Device: Mac, PC, iPhone   My wife recently set up a Duo account and sent me a registration link to join it. Visting the webpage from the link brings me to a screen s...

Noname66467

Visitor

25683 Views

6 replies

1 likes

Duo
Login
setup
  • 25683 Views
  • 6 replies
  • 1 likes

Superuser Contribution Trouble with 2 Alexa's Echo Dots and Spotify DUO

Hi everyone, I have a very particular problem, and I've researched a lot but couldn't seem to find the right answer, or maybe it's a bug, we'll see. I have 2 Amazon Echo Dots, each one has a different Amazon account, and I have a Spotify DUO account ...

Visitor

...different Amazon account, and I have a Spotify DUO account which supposedly let me have 2 streaming session at the same time, because it let me creates 2 separated accounts.   The funny t...

Nkinsey

Visitor

13917 Views

9 replies

3 likes

Alexa
Duo
Echo
  • 13917 Views
  • 9 replies
  • 3 likes

Solved!! Duo To Family plan, how does it work?

PlanDuo My Question or IssueI'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't know what will happen when i sign up for the Family plan. When signing up f...

Casual Listener

  Plan Duo   My Question or Issue I'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't k...

AdamDamon

Community Legend

7131 Views

5 replies

1 likes

Duo
Family Plan
  • 7131 Views
  • 5 replies
  • 1 likes

Superuser Contribution DUO subscription

I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it as I've already got premium so how, for the love of al...

Regular

I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it a...

orangedistrict

Regular

1433 Views

9 replies

3 likes

Duo
  • 1433 Views
  • 9 replies
  • 3 likes

Superuser Contribution Combining two Premium accounts into one Duo account

Hey!My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo subscription, then send her the invite to Duo, would this force he...

Newbie

Hey! My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo s...

Dian

Spotify Legend

50692 Views

12 replies

2 likes

Duo
Premium
Subscription
  • 50692 Views
  • 12 replies
  • 2 likes

Solved!! Will be there any other subscription plans in Armenia?

PlanPremiumCountryArmenia DevicePC, Mi 9TOperating SystemAndroid 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be Spotify Duo and Family plans for my country?

Visitor

...e Spotify Duo and Family plans for my country?

Billy-J

Spotify Star

3472 Views

3 replies

3 likes

Duo
Premium
  • 3472 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Switching from Premium Duo to Family

I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose access to the account immediately.I just want him t...

Casual Listener

I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will l...

Susan_GP

Moderator

21287 Views

8 replies

0 likes

account data
Duo
Subscription
  • 21287 Views
  • 8 replies
  • 0 likes

Can't confirm same address for DUo

PlanDuoCountrySpain Operating SystemMe: Windows 10Her: MacBook Pro My Question or IssueHello,So me and my girlfriend are living together in Spain and decided to change to the Duo premium to save money. I've used the address we both live in and its be...

Casual Listener

Plan Duo Country Spain   Operating System Me: Windows 10 Her: MacBook Pro   My Question or Issue Hello, So me and my girlfriend are living together in Spain and decided to c...

Maxim

Spotify Star

1336 Views

5 replies

0 likes

"Premium"
Duo
  • 1336 Views
  • 5 replies
  • 0 likes

Partner can't accept duo due to requiring identical addresses

PlanPremium (Duo)CountryUsaDeviceAnyOperating SystemiOS, Android My Question or IssueAfter sending multiple invites, my girlfriend has been unable to accept them after entering the same address I have in my account, with the the message stating that ...

Newbie

Plan Premium (Duo) Country Usa Device Any Operating System iOS, Android   My Question or Issue After sending multiple invites, my girlfriend has been unable to accept them after e...

Maxim

Spotify Star

364 Views

1 replies

0 likes

addresses
Duo
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium duo in Quebec

PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...

Casual Listener

  Plan Free/Premium Country Canada (Québec)     My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Q...

somarcou

Visitor

12512 Views

17 replies

1 likes

Duo
Premium
Quebec
  • 12512 Views
  • 17 replies
  • 1 likes

Superuser Contribution Duo Share Link Does not work - Says it is expired

The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices. No VPN is being used. The link is showing as expire...

Casual Listener

The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices....

MihailY

Moderator

2201 Views

5 replies

0 likes

Account
Duo
Premium
  • 2201 Views
  • 5 replies
  • 0 likes

Can't add partner to Duo

Partner and I are living together and wish to be on the same Duo plan. We currently have our own Premium plans. After switching my plan to Duo, I invited my partner but when Partner enters in our home address that was set, an error was received sayin...

Newbie

Partner and I are living together and wish to be on the same Duo plan. We currently have our own Premium plans. After switching my plan to Duo, I invited my partner but when Partner enters in our h...

Luan

Spotify Star

504 Views

1 replies

0 likes

Account
Duo
Subscription
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sudden cancellation of my Duo Subscription

Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my subscription or removed her from our account. I did neither ...

Regular

Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my s...

Vedista

Newbie

1793 Views

2 replies

0 likes

cancellation
Duo
Premium
Subscription
  • 1793 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Duo not longer a thing?

Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or is it about actual premium plan? We don't care with ...

Newbie

Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or i...

Yordan

Moderator

871 Views

1 replies

0 likes

Duo
Premium
  • 871 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Need some info about Duo

Hi,I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information anywhere else.We both live in the same house but, due to jo...

Songwriter

Hi, I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information a...

Ver

Spotify Legend

1722 Views

3 replies

0 likes

Duo
  • 1722 Views
  • 3 replies
  • 0 likes

Premium Duo Page is not appearing

PlanPremium Duo CountryIndia DeviceDesktop PC Operating SystemWindows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I can see that the invoice has also been generated. I'm not able to see the Duo page to add Family Member...

Casual Listener

Plan Premium Duo   Country India   Device Desktop PC   Operating System Windows 10   My Question or Issue   I've recently changed from Premium to Premium Duo. I...

Maxim

Spotify Star

861 Views

5 replies

0 likes

Duo
eligible
Premium
Switch
  • 861 Views
  • 5 replies
  • 0 likes

CIS Region Subscriptions and Prices

I'm a resident of Armenia and only have payment options available that are Armenian. I am hugely disappointed that the Armenian prices are higher than prices in Russia, although the country is no better economically than the latter, let alone that I ...

Newbie

...s no better economically than the latter, let alone that I cannot select other plans such as Spotify Duo which me and my partner would dearly love to do. Because of this huge price difference, k...

Maxim

Spotify Star

748 Views

1 replies

0 likes

Duo
Premium
Price
region
  • 748 Views
  • 1 replies
  • 0 likes

Solved!! If I switch from Premium to Duo, am I stuck with it for 12 months?

I am considering switching from Premium to Duo to so my husband can have his own account. However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo for 12 months? There's mention in the terms that you can o...

Regular

I am considering switching from Premium to Duo to so my husband can have his own account.  However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo f...

Fruitcake76

Regular

2351 Views

2 replies

0 likes

Duo
Subscriptions
Switching plans
  • 2351 Views
  • 2 replies
  • 0 likes