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Topics with Label: Duo

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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 52047 Views
  • 30 replies
  • 3 likes
  • 52047 Views
  • 30 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6596 Views
  • 23 replies
  • 2 likes
  • 6596 Views
  • 23 replies
  • 2 likes

Superuser Contribution Trouble with 2 Alexa's Echo Dots and Spotify DUO

Hi everyone, I have a very particular problem, and I've researched a lot but couldn't seem to find the right answer, or maybe it's a bug, we'll see. I have 2 Amazon Echo Dots, each one has a different Amazon account, and I have a Spotify DUO account ...

  • Visitor
  • ...different Amazon account, and I have a Spotify DUO account which supposedly let me have 2 streaming session at the same time, because it let me creates 2 separated accounts.   The funny t...
  • Nkinsey
  • Visitor
  • 11850 Views
  • 9 replies
  • 3 likes
  • Alexa
    Duo
    Echo
  • 11850 Views
  • 9 replies
  • 3 likes

Solved!! Duo To Family plan, how does it work?

PlanDuo My Question or IssueI'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't know what will happen when i sign up for the Family plan. When signing up f...

  • Casual Listener
  •   Plan Duo   My Question or Issue I'm in the process of upgrading to Family plan from Duo, but i had a few questions of how it worked. I have a plan going for Duo already but don't k...
  • AdamDam
  • Spotify Star
  • 5802 Views
  • 5 replies
  • 1 likes
  • Duo
    Family Plan
  • 5802 Views
  • 5 replies
  • 1 likes

Superuser Contribution DUO subscription

I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it as I've already got premium so how, for the love of al...

  • Regular
  • I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it a...
  • orangedistrict
  • Newbie
  • 912 Views
  • 9 replies
  • 3 likes
  • Duo
  • 912 Views
  • 9 replies
  • 3 likes

Superuser Contribution Combining two Premium accounts into one Duo account

Hey!My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo subscription, then send her the invite to Duo, would this force he...

  • Newbie
  • Hey! My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo s...
  • Dian
  • Spotify Legend
  • 36258 Views
  • 12 replies
  • 1 likes
  • Duo
    Premium
    Subscription
  • 36258 Views
  • 12 replies
  • 1 likes

Solved!! Will be there any other subscription plans in Armenia?

PlanPremiumCountryArmenia DevicePC, Mi 9TOperating SystemAndroid 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be Spotify Duo and Family plans for my country?

  • Visitor
  • ...e Spotify Duo and Family plans for my country?
  • Billy-J
  • Spotify Star
  • 2916 Views
  • 3 replies
  • 3 likes
  • Duo
    Premium
  • 2916 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Switching from Premium Duo to Family

I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose access to the account immediately.I just want him t...

  • Casual Listener
  • I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will l...
  • Susan_GP
  • Moderator
  • 19167 Views
  • 8 replies
  • 0 likes
  • account data
    Duo
    Subscription
  • 19167 Views
  • 8 replies
  • 0 likes

Can't confirm same address for DUo

PlanDuoCountrySpain Operating SystemMe: Windows 10Her: MacBook Pro My Question or IssueHello,So me and my girlfriend are living together in Spain and decided to change to the Duo premium to save money. I've used the address we both live in and its be...

  • Casual Listener
  • Plan Duo Country Spain   Operating System Me: Windows 10 Her: MacBook Pro   My Question or Issue Hello, So me and my girlfriend are living together in Spain and decided to c...
  • Maxim
  • Spotify Star
  • 297 Views
  • 5 replies
  • 0 likes
  • "Premium"
    Duo
  • 297 Views
  • 5 replies
  • 0 likes

Partner can't accept duo due to requiring identical addresses

PlanPremium (Duo)CountryUsaDeviceAnyOperating SystemiOS, Android My Question or IssueAfter sending multiple invites, my girlfriend has been unable to accept them after entering the same address I have in my account, with the the message stating that ...

  • Newbie
  • Plan Premium (Duo) Country Usa Device Any Operating System iOS, Android   My Question or Issue After sending multiple invites, my girlfriend has been unable to accept them after e...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • addresses
    Duo
  • 180 Views
  • 1 replies
  • 0 likes

Change from Duo to Family

PlanDuo PremiumCountryGermanyMy Question or IssueI currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I had created the Duo account before. Now, when I try to join the F...

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  • Newbie
  • Plan Duo Premium Country Germany My Question or Issue I currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I h...
  • Jose_M
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Duo
    Premium
    Subscription
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium duo in Quebec

PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...

  • Casual Listener
  •   Plan Free/Premium Country Canada (Québec)     My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Q...
  • somarcou
  • Visitor
  • 11145 Views
  • 17 replies
  • 1 likes
  • Duo
    Premium
    Quebec
  • 11145 Views
  • 17 replies
  • 1 likes

Superuser Contribution Duo Share Link Does not work - Says it is expired

The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices. No VPN is being used. The link is showing as expire...

  • Casual Listener
  • The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices....
  • MihailY
  • Moderator
  • 1593 Views
  • 5 replies
  • 0 likes
  • Account
    Duo
    Premium
  • 1593 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Partner can't accept Duo subscription invitation

PlanPremium DuoCountryUnited States of AmericaDeviceSamsung Galaxy S9Operating SystemAndroid Oreo Summary of IssueI recently purchased a Spotify Duo Plan as my partner and I moved in together and it only made sense to consolidate or plan. We both cha...

  • Newbie
  • Plan Premium Duo Country United States of America Device Samsung Galaxy S9 Operating System Android Oreo   Summary of Issue I recently purchased a Spotify Duo Plan as my partner a...
  • Joan
  • Moderator
  • 521 Views
  • 3 replies
  • 0 likes
  • Duo
    Premium
  • 521 Views
  • 3 replies
  • 0 likes

Can't add partner to Duo

Partner and I are living together and wish to be on the same Duo plan. We currently have our own Premium plans. After switching my plan to Duo, I invited my partner but when Partner enters in our home address that was set, an error was received sayin...

  • Newbie
  • Partner and I are living together and wish to be on the same Duo plan. We currently have our own Premium plans. After switching my plan to Duo, I invited my partner but when Partner enters in our h...
  • Luan
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
    Duo
    Subscription
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sudden cancellation of my Duo Subscription

Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my subscription or removed her from our account. I did neither ...

  • Regular
  • Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my s...
  • Vedista
  • Newbie
  • 1316 Views
  • 2 replies
  • 0 likes
  • cancellation
    Duo
    Premium
    Subscription
  • 1316 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Duo not longer a thing?

Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or is it about actual premium plan? We don't care with ...

  • Newbie
  • Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or i...
  • Yordan
  • Moderator
  • 563 Views
  • 1 replies
  • 0 likes
  • Duo
    Premium
  • 563 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Need some info about Duo

Hi,I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information anywhere else.We both live in the same house but, due to jo...

  • Songwriter
  • Hi, I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information a...
  • Ver
  • Spotify Legend
  • 1294 Views
  • 3 replies
  • 0 likes
  • Duo
  • 1294 Views
  • 3 replies
  • 0 likes

Premium Duo Page is not appearing

PlanPremium Duo CountryIndia DeviceDesktop PC Operating SystemWindows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I can see that the invoice has also been generated. I'm not able to see the Duo page to add Family Member...

  • Casual Listener
  • Plan Premium Duo   Country India   Device Desktop PC   Operating System Windows 10   My Question or Issue   I've recently changed from Premium to Premium Duo. I...
  • Maxim
  • Spotify Star
  • 609 Views
  • 5 replies
  • 0 likes
  • Duo
    eligible
    Premium
    Switch
  • 609 Views
  • 5 replies
  • 0 likes

CIS Region Subscriptions and Prices

I'm a resident of Armenia and only have payment options available that are Armenian. I am hugely disappointed that the Armenian prices are higher than prices in Russia, although the country is no better economically than the latter, let alone that I ...

  • Newbie
  • ...s no better economically than the latter, let alone that I cannot select other plans such as Spotify Duo which me and my partner would dearly love to do. Because of this huge price difference, k...
  • Maxim
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Duo
    Premium
    Price
    region
  • 455 Views
  • 1 replies
  • 0 likes

Solved!! If I switch from Premium to Duo, am I stuck with it for 12 months?

I am considering switching from Premium to Duo to so my husband can have his own account. However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo for 12 months? There's mention in the terms that you can o...

  • Regular
  • I am considering switching from Premium to Duo to so my husband can have his own account.  However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo f...
  • Fruitcake76
  • Regular
  • 1096 Views
  • 2 replies
  • 0 likes
  • Duo
    Subscriptions
    Switching plans
  • 1096 Views
  • 2 replies
  • 0 likes

Change to a new subscription type early

Plan: Premium IndividualCountry: India My Question or IssueI am currently subscribed to Premium Individual and have paid till the beginning of 2022. I would like to change to a Duo subscription right now. I am happy to forfeit any remaining months on...

  • Visitor
  • ...Duo subscription right now. I am happy to forfeit any remaining months on my individual account. Is there no way for me to subscribe to and activate a Duo plan immediately?
  • Billy-J
  • Spotify Star
  • 406 Views
  • 1 replies
  • 0 likes
  • Duo
    Individual
    Subscription
  • 406 Views
  • 1 replies
  • 0 likes