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Topics with Label: contact

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11391 Views
  • 24 replies
  • 2 likes
  • 11391 Views
  • 24 replies
  • 2 likes

Need a response - Family Premium problem

I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still showing that they are in the FREE subscription. I was b...

  • Casual Listener
  • ...eam. I have had issues contacting you before, and I hope you will make this more of a priority in the future. Thank you in advance for your response.
  • JamesHelps
  • Roadie
  • 391 Views
  • 1 replies
  • 0 likes
  • contact
    Family Plan
    Help
    Premium
    response needed
    Subscription
  • 391 Views
  • 1 replies
  • 0 likes