Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: detais

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 10078 Views
  • 23 replies
  • 2 likes
  • 10078 Views
  • 23 replies
  • 2 likes

Solved!! "Update your payment details ASAP to keep your music" notification

Hi, I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can see i'm a premium user but still getting that notification.

  • Casual Listener
  • Hi,   I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can ...
  • refikherdag
  • Casual Listener
  • 6266 Views
  • 2 replies
  • 0 likes
  • asap
    detais
    Payment
    Update
  • 6266 Views
  • 2 replies
  • 0 likes