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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • lauren_mal
  • Casual Listener
  • 48468 Views
  • 21 replies
  • 4 likes
  • 48468 Views
  • 21 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 30029 Views
  • 19 replies
  • 2 likes
  • 30029 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20954 Views
  • 6 replies
  • 1 likes
  • 20954 Views
  • 6 replies
  • 1 likes

Gifted digital code, cant use due to postal code

Just recently today I was given a code for 1 month of Spot premium. I went to enter the code when it asked for a postal code. I used the only 2 postal codes that I used in my life and both said invalid error. When I go to my profile, I do not see an ...

  • Casual Listener
  • Just recently today I was given a code for 1 month of Spot premium. I went to enter the code when it asked for a postal code. I used the only 2 postal codes that I used in my life and both said inval...
  • Billy-J
  • Spotify Star
  • 376 Views
  • 5 replies
  • 0 likes
  • code
    digital
    gift
    postal
  • 376 Views
  • 5 replies
  • 0 likes

Env: prod