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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146352 Views

69 replies

10 likes

Premium for Family
  • 146352 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91953 Views

89 replies

4 likes

  • 91953 Views
  • 89 replies
  • 4 likes

Solved!! "Spotify premium required" when logging into Spotify on Android with premium account

Plan: Premium Family PlanDevice: Sony Ericsson Xperia RayOperating System: Android 2.3.4Spotify version: 0.6.6.270 I'm unable to log in to my premium Spotify account on my old Android device. When I provide the correct login credentials it gives me a...

Regular

Plan: Premium Family Plan Device: Sony Ericsson Xperia Ray Operating System: Android 2.3.4 Spotify version: 0.6.6.270   I'm unable to log in to my premium Spotify account on my o...

Maxim

Spotify Star

6156 Views

3 replies

1 likes

Android
Premium
  • 6156 Views
  • 3 replies
  • 1 likes

[Android][Other] Becoming a student

I am becoming a student next year (September 2022). If I sign up to Spotify as a non-student can I get the student discount next year when I will be student?

Visitor

I am becoming a student next year (September 2022). If I sign up to Spotify as a non-student can I get the student discount next year when I will be student?

Maxim

Spotify Star

681 Views

1 replies

0 likes

Android
Other
  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Payment via gcash

how to pay for duo plan thru gcash ( philippines)? It only shows paypal tho I already payed via gcash before.

Visitor

how to pay for duo plan thru gcash ( philippines)? It only shows paypal tho I already payed via gcash before.

Alex

Spotify Legend

732 Views

1 replies

0 likes

Android
  • 732 Views
  • 1 replies
  • 0 likes

[Android][Partnership] Tiktok offer 4 month

It's been 3 days i'm trying to get the code from the tiktok offer for the 4 month subscription but i can't find it, please help me. - No it isn't on the page - No it isn't in the link of the page

Visitor

It's been 3 days i'm trying to get the code from the tiktok offer for the 4 month subscription but i can't find it, please help me.   - No it isn't on the page  - No it isn't in the ...

Billy-J

Spotify Star

764 Views

1 replies

0 likes

Android
Partnership
  • 764 Views
  • 1 replies
  • 0 likes

[Android][Connect] Cant use premium service under duo

I subscribed to duo and have successfully added my partner. however, on the app it is not under premium only when it was under a browser. why is that? isn't that supposed to be working vise versa? and I also cant change my plan? why? it is so much ha...

Visitor

I subscribed to duo and have successfully added my partner. however, on the app it is not under premium only when it was under a browser. why is that? isn't that supposed to be working vise versa? an...

Billy-J

Spotify Star

565 Views

1 replies

0 likes

Android
Connect
  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downtime [25.05.2021]: Error when updating payment details

Hey folks, We're getting reports that you're getting an error when trying to update your payment details. The error is: "Oops, something went wrong. Please try again or contact our support team." If you’re experiencing this issue, make sure to add yo...

Spotify Legend

Hey folks,   We're getting reports that you're getting an error when trying to update your payment details. The error is: "Oops, something went wrong. Please try again or contact our su...

Mihail

Spotify Legend

2087 Views

3 replies

32 likes

Android
Desktop
  • 2087 Views
  • 3 replies
  • 32 likes

Superuser Contribution [Pakistan] Cannot pay via debit card

Plan Premium Country Pakistan Device Galaxy s10+ Operating System Win 10 My Question or Issue I am trying to get premium in Pakistan via debit card. Both my cards (different banks) are online banking activated but the payment keeps getting declined. ...

Casual Listener

Plan Premium Country Pakistan   Device Galaxy s10+   Operating System Win 10   My Question or Issue   I am trying to get premium in Pakistan via debit ca...

Xenia

Moderator

24444 Views

47 replies

24 likes

Android
  • 24444 Views
  • 47 replies
  • 24 likes

[Android][Other] Payment Method

Can you please add bank transfer?

Newbie

Can you please add bank transfer?

OneByBoo

Roadie

513 Views

1 replies

0 likes

Android
Other
  • 513 Views
  • 1 replies
  • 0 likes

[Android][Social] Volgende afschrift

Ik heb mijn spotify premieum al een tijdje en die werd elke 31e afgeschreven, maar februari had maar 29 dagen dus werd het 3 maart afgeschreven. Nu is mijn vraag om welke datum het nu dan weer wordt afgeschreven, is dat dan gewoon weer 31 maart of is...

Casual Listener

Ik heb mijn spotify premieum al een tijdje en die werd elke 31e afgeschreven, maar februari had maar 29 dagen dus werd het 3 maart afgeschreven. Nu is mijn vraag om welke datum het nu dan weer wordt ...

Billy-J

Spotify Star

1354 Views

3 replies

0 likes

Android
Social
  • 1354 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Other] My plan changed (family to simple premium) when i added a payment method

I already have a premium family count with my mail, i had issues with my debit card, so i had to change The card info, when i update my information, tha payment was abpit a simple premium plan, not The family plan, also my parent dont have access to ...

Visitor

I already have a premium family count with my mail, i had issues with my debit card, so i had to change The card info, when i update my information, tha payment was abpit a simple premium plan, not T...

Harvey_Heron

Spotify

644 Views

1 replies

0 likes

Android
Other
  • 644 Views
  • 1 replies
  • 0 likes

[Android][Subscription] How to resend the google nest mini email

Hi. I found I had my email set to @spotify.com so when I registered for my google nest mini it said it sent an email there. Is there a way to reset this as I don't want to tie up the phone lines if its going to be easy enough to do myself. I've chang...

Visitor

Hi.   I found I had my email set to <my accountname>@spotify.com so when I registered for my google nest mini it said it sent an email there. Is there a way to reset this as I don't want...

Billy-J

Spotify Star

675 Views

2 replies

0 likes

Android
Subscription
  • 675 Views
  • 2 replies
  • 0 likes

[Android][Other] 3 Monate Premium Test Abo

Hi, hab am 24.07.20 eine Email von Paypal bekommen das wenn ich mich bei Spotify anmelde und dort Paypal als Zahlungs Methode angebe ich 3 Monate Test Premium Abo bekomme. Hab alles gemacht wie beschrieben aber nirgends taucht etwas mit 3 Monaten auf...

Visitor

Hi, hab am 24.07.20 eine Email von Paypal bekommen das wenn ich mich bei Spotify anmelde und dort Paypal als Zahlungs Methode angebe ich 3 Monate Test Premium Abo bekomme. Hab alles gemacht wie besch...

Maxim

Spotify Star

569 Views

1 replies

0 likes

Android
Other
  • 569 Views
  • 1 replies
  • 0 likes

Payment Error

Hi, I have tried making the payment many times, tried Visa, Master and Amex. My country is India. Also started a new account, still the payment doesn't go through. Was trying the 3 month trial offer. The cards are perfectly fine. Spent a lot of time ...

Casual Listener

Hi, I have tried making the payment many times, tried Visa, Master and Amex. My country is India.  Also started a new account, still the payment doesn't go through. Was trying the 3 month tria...

OneByBoo

Roadie

498 Views

1 replies

0 likes

Android
  • 498 Views
  • 1 replies
  • 0 likes

[Android][Subscription] Bayar premium family pakai tahapan xpresi bca

Setiap kali mau bayar pakai xpresi bca family atau apapun tetap tidak bisa, saya yakin isinya sudah benar, mohon bantuannya

Visitor

Setiap kali mau bayar pakai xpresi bca family atau apapun tetap tidak bisa, saya yakin isinya sudah benar, mohon bantuannya

OneByBoo

Roadie

808 Views

1 replies

0 likes

Android
Subscription
  • 808 Views
  • 1 replies
  • 0 likes

Android widget removal - has it resulted in you unsubscribing from Premium?

With the bizarre and illogical removal of the Android widget it seems lots of people have mentioned unsubscribing from Premium as a result. I thought it might be interesting (and perhaps a wake-up call for Spotify) to see what an instant hit this has...

Music Fan

With the bizarre and illogical removal of the Android widget it seems lots of people have mentioned unsubscribing from Premium as a result.  I thought it might be interesting (and perhaps a w...

gb79a

Music Fan

3664 Views

15 replies

10 likes

Android
Subscription
Unsubscribe
Widget
  • 3664 Views
  • 15 replies
  • 10 likes

[Android][Subscription] I was supposed to get 3 months Free premium spotify for 0,99€

I was supposed to get 3 months Free premium spotify for 0,99€ but i was charged 4,99€ from my credit card. Why?

Casual Listener

I was supposed to get 3 months Free premium spotify for 0,99€ but i was charged 4,99€ from my credit card. Why?

rumenandreev

Casual Listener

602 Views

2 replies

0 likes

Android
Subscription
  • 602 Views
  • 2 replies
  • 0 likes

Updated payment method - charged for standard, not premium

My account was paused and I needed to enter a new payment method. When I did, instead of charging me for the premium subscription I've had for months, it automatically charged me $9.99 for a standard subscription (I was not given an option to choose ...

Casual Listener

...void paying and extra $10 to restore service for the whole family.  I made the payment using the android app, if that helps.

Jacob

Community Legend

531 Views

1 replies

0 likes

Android
  • 531 Views
  • 1 replies
  • 0 likes

How to keep ads whilst using Spotify Premium

PlanFreeCountry United StatesDeviceLG-H631/Windows (not UWP)Operating SystemAndroid 6.0/Windows 7/Windows 8.1/Windows 10My Question or IssueHello Spotify Community, I was wondering if there is a way to keep Spotify Ads whilst owning Spotify Premium, ...

Gig Goer

Plan Free Country  United States Device LG-H631/Windows (not UWP) Operating System Android 6.0/Windows 7/Windows 8.1/Windows 10 My Question or Issue Hello Spotify Community,   I...

Billy-J

Spotify Star

680 Views

1 replies

0 likes

Android
Desktop
Ideas Review
Mobile
Premium
  • 680 Views
  • 1 replies
  • 0 likes