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Topics with Label: Android

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5934 Views
  • 23 replies
  • 2 likes
  • 5934 Views
  • 23 replies
  • 2 likes

Solved!! "Spotify premium required" when logging into Spotify on Android with premium account

Plan: Premium Family PlanDevice: Sony Ericsson Xperia RayOperating System: Android 2.3.4Spotify version: 0.6.6.270 I'm unable to log in to my premium Spotify account on my old Android device. When I provide the correct login credentials it gives me a...

  • Regular
  • Plan: Premium Family Plan Device: Sony Ericsson Xperia Ray Operating System: Android 2.3.4 Spotify version: 0.6.6.270   I'm unable to log in to my premium Spotify account on my o...
  • Maxim
  • Spotify Star
  • 2172 Views
  • 3 replies
  • 1 likes
  • Android
    Premium
  • 2172 Views
  • 3 replies
  • 1 likes

[Android][Other] Becoming a student

I am becoming a student next year (September 2022). If I sign up to Spotify as a non-student can I get the student discount next year when I will be student?

  • Visitor
  • I am becoming a student next year (September 2022). If I sign up to Spotify as a non-student can I get the student discount next year when I will be student?
  • Maxim
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Payment via gcash

how to pay for duo plan thru gcash ( philippines)? It only shows paypal tho I already payed via gcash before.

  • Visitor
  • how to pay for duo plan thru gcash ( philippines)? It only shows paypal tho I already payed via gcash before.
  • Alex
  • Spotify Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • Android
  • 437 Views
  • 1 replies
  • 0 likes

[Android][Partnership] Tiktok offer 4 month

It's been 3 days i'm trying to get the code from the tiktok offer for the 4 month subscription but i can't find it, please help me. - No it isn't on the page - No it isn't in the link of the page

  • Visitor
  • It's been 3 days i'm trying to get the code from the tiktok offer for the 4 month subscription but i can't find it, please help me.   - No it isn't on the page  - No it isn't in the ...
  • Billy-J
  • Spotify Star
  • 508 Views
  • 1 replies
  • 0 likes
  • Android
    Partnership
  • 508 Views
  • 1 replies
  • 0 likes

[Android][Connect] Cant use premium service under duo

I subscribed to duo and have successfully added my partner. however, on the app it is not under premium only when it was under a browser. why is that? isn't that supposed to be working vise versa? and I also cant change my plan? why? it is so much ha...

  • Visitor
  • I subscribed to duo and have successfully added my partner. however, on the app it is not under premium only when it was under a browser. why is that? isn't that supposed to be working vise versa? an...
  • Billy-J
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Android
    Connect
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downtime [25.05.2021]: Error when updating payment details

Hey folks, We're getting reports that you're getting an error when trying to update your payment details. The error is: "Oops, something went wrong. Please try again or contact our support team." If you’re experiencing this issue, make sure to add yo...

  • Spotify Legend
  • Hey folks,   We're getting reports that you're getting an error when trying to update your payment details. The error is: "Oops, something went wrong. Please try again or contact our su...
  • Mihail
  • Spotify Legend
  • 1552 Views
  • 3 replies
  • 30 likes
  • Android
    Desktop
  • 1552 Views
  • 3 replies
  • 30 likes

Superuser Contribution [Pakistan] Cannot pay via debit card

Plan Premium Country Pakistan Device Galaxy s10+ Operating System Win 10 My Question or Issue I am trying to get premium in Pakistan via debit card. Both my cards (different banks) are online banking activated but the payment keeps getting declined. ...

  • Casual Listener
  • Plan Premium Country Pakistan   Device Galaxy s10+   Operating System Win 10   My Question or Issue   I am trying to get premium in Pakistan via debit ca...
  • Xenia
  • Moderator
  • 14307 Views
  • 47 replies
  • 24 likes
  • Android
  • 14307 Views
  • 47 replies
  • 24 likes

[Android][Other] Payment Method

Can you please add bank transfer?

  • Newbie
  • Can you please add bank transfer?
  • OneByBoo
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 285 Views
  • 1 replies
  • 0 likes

[Android][Social] Volgende afschrift

Ik heb mijn spotify premieum al een tijdje en die werd elke 31e afgeschreven, maar februari had maar 29 dagen dus werd het 3 maart afgeschreven. Nu is mijn vraag om welke datum het nu dan weer wordt afgeschreven, is dat dan gewoon weer 31 maart of is...

  • Casual Listener
  • Ik heb mijn spotify premieum al een tijdje en die werd elke 31e afgeschreven, maar februari had maar 29 dagen dus werd het 3 maart afgeschreven. Nu is mijn vraag om welke datum het nu dan weer wordt ...
  • Billy-J
  • Spotify Star
  • 910 Views
  • 3 replies
  • 0 likes
  • Android
    Social
  • 910 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Other] My plan changed (family to simple premium) when i added a payment method

I already have a premium family count with my mail, i had issues with my debit card, so i had to change The card info, when i update my information, tha payment was abpit a simple premium plan, not The family plan, also my parent dont have access to ...

  • Visitor
  • I already have a premium family count with my mail, i had issues with my debit card, so i had to change The card info, when i update my information, tha payment was abpit a simple premium plan, not T...
  • Harvey_Heron
  • Spotify
  • 393 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 393 Views
  • 1 replies
  • 0 likes

[Android][Other] J'ai des pubs sur mon abonnement duo premium

Bonjour, j'ai souscrit à un abonnement duo premium. Mais lorsque j'écoute la musique sur ma google home j'ai des pubs de temps en temps. Ça n'arrive jamais sur mon portable. Par contre je peux choisir mes chanson donc je suis sur que c'est bien mon a...

  • Visitor
  • Bonjour,   j'ai souscrit à un abonnement duo premium.  Mais lorsque j'écoute la musique sur ma google home j'ai des pubs de temps en temps.  Ça n'arrive jamais sur mon portable. Pa...
  • OneByBoo
  • Roadie
  • 1428 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 1428 Views
  • 1 replies
  • 0 likes

[Android][Subscription] How to resend the google nest mini email

Hi. I found I had my email set to @spotify.com so when I registered for my google nest mini it said it sent an email there. Is there a way to reset this as I don't want to tie up the phone lines if its going to be easy enough to do myself. I've chang...

  • Visitor
  • Hi.   I found I had my email set to <my accountname>@spotify.com so when I registered for my google nest mini it said it sent an email there. Is there a way to reset this as I don't want...
  • Billy-J
  • Spotify Star
  • 408 Views
  • 2 replies
  • 0 likes
  • Android
    Subscription
  • 408 Views
  • 2 replies
  • 0 likes

[Android][Other] 3 Monate Premium Test Abo

Hi, hab am 24.07.20 eine Email von Paypal bekommen das wenn ich mich bei Spotify anmelde und dort Paypal als Zahlungs Methode angebe ich 3 Monate Test Premium Abo bekomme. Hab alles gemacht wie beschrieben aber nirgends taucht etwas mit 3 Monaten auf...

  • Visitor
  • Hi, hab am 24.07.20 eine Email von Paypal bekommen das wenn ich mich bei Spotify anmelde und dort Paypal als Zahlungs Methode angebe ich 3 Monate Test Premium Abo bekomme. Hab alles gemacht wie besch...
  • Maxim
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 379 Views
  • 1 replies
  • 0 likes

Payment Error

Hi, I have tried making the payment many times, tried Visa, Master and Amex. My country is India. Also started a new account, still the payment doesn't go through. Was trying the 3 month trial offer. The cards are perfectly fine. Spent a lot of time ...

  • Casual Listener
  • Hi, I have tried making the payment many times, tried Visa, Master and Amex. My country is India.  Also started a new account, still the payment doesn't go through. Was trying the 3 month tria...
  • OneByBoo
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • Android
  • 307 Views
  • 1 replies
  • 0 likes

[Android][Subscription] Bayar premium family pakai tahapan xpresi bca

Setiap kali mau bayar pakai xpresi bca family atau apapun tetap tidak bisa, saya yakin isinya sudah benar, mohon bantuannya

  • Visitor
  • Setiap kali mau bayar pakai xpresi bca family atau apapun tetap tidak bisa, saya yakin isinya sudah benar, mohon bantuannya
  • OneByBoo
  • Roadie
  • 544 Views
  • 1 replies
  • 0 likes
  • Android
    Subscription
  • 544 Views
  • 1 replies
  • 0 likes

Android widget removal - has it resulted in you unsubscribing from Premium?

With the bizarre and illogical removal of the Android widget it seems lots of people have mentioned unsubscribing from Premium as a result. I thought it might be interesting (and perhaps a wake-up call for Spotify) to see what an instant hit this has...

  • Music Fan
  • With the bizarre and illogical removal of the Android widget it seems lots of people have mentioned unsubscribing from Premium as a result.  I thought it might be interesting (and perhaps a w...
  • gb79a
  • Music Fan
  • 2086 Views
  • 15 replies
  • 10 likes
  • Android
    Subscription
    Unsubscribe
    Widget
  • 2086 Views
  • 15 replies
  • 10 likes

[Android][Subscription] I was supposed to get 3 months Free premium spotify for 0,99€

I was supposed to get 3 months Free premium spotify for 0,99€ but i was charged 4,99€ from my credit card. Why?

  • Casual Listener
  • I was supposed to get 3 months Free premium spotify for 0,99€ but i was charged 4,99€ from my credit card. Why?
  • rumenandreev
  • Casual Listener
  • 363 Views
  • 2 replies
  • 0 likes
  • Android
    Subscription
  • 363 Views
  • 2 replies
  • 0 likes

Updated payment method - charged for standard, not premium

My account was paused and I needed to enter a new payment method. When I did, instead of charging me for the premium subscription I've had for months, it automatically charged me $9.99 for a standard subscription (I was not given an option to choose ...

  • Casual Listener
  • ...void paying and extra $10 to restore service for the whole family.  I made the payment using the android app, if that helps.
  • Jacob
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • Android
  • 339 Views
  • 1 replies
  • 0 likes