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Updated payment method - charged for standard, not premium

Updated payment method - charged for standard, not premium

My account was paused and I needed to enter a new payment method.  When I did, instead of charging me for the premium subscription I've had for months, it automatically charged me $9.99 for a standard subscription (I was not given an option to choose what level of service).  Can someone help me to remove that erroneous payment for standard so I can pay for premium?  Trying to avoid paying and extra $10 to restore service for the whole family.  I made the payment using the android app, if that helps.

1 Reply

Hey @arowens829, thanks for coming to the Spotify Community!


In order to change your subscription level to Premium for Family, please follow this link:

Please let me know if there's anything else I can do to help 🙂

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