Help Wizard

Step 1

NEXT STEP

Topics with Label: announcements

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4668 Views
  • 23 replies
  • 2 likes
  • 4668 Views
  • 23 replies
  • 2 likes

Premium user being served ads - how to stop permanently?

I am on a premium plan and Spotify clearly sells me on NOT being served ads as part of my premium plan. I am constantly getting advertisements from Spotify in the form of "announcements" for album releases, Spotify original content, etc. I have not o...

  • Regular
  • I am on a premium plan and Spotify clearly sells me on NOT being served ads as part of my premium plan.   I am constantly getting advertisements from Spotify in the form of "announcements" f...
  • Bittencourt
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • announcements
    misleading advertising
    Premium
  • 200 Views
  • 1 replies
  • 0 likes