Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Refund Requested

Labels

Forum Posts

Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

67960 Views

18 replies

94 likes

  • 67960 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

132983 Views

69 replies

10 likes

Premium for Family
  • 132983 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

69104 Views

89 replies

4 likes

  • 69104 Views
  • 89 replies
  • 4 likes

Superuser Contribution Double billed since 2018 - refund demanded

PlanPremiumCountryUKDeviceMacbook Pro 2020 modelOperating SystemMacOS My Question or IssueWe have just discovered that we have been paying twice for Spotify premium since October of 2018! We only discovered this when we contacted the help desk to ask...

Casual Listener

Plan Premium Country UK Device Macbook Pro 2020 model Operating System MacOS   My Question or Issue We have just discovered that we have been paying twice for Spotify premium since Oct...

nmcbennett

Casual Listener

450 Views

2 replies

0 likes

Double Charged
overpaid
Refund Requested
  • 450 Views
  • 2 replies
  • 0 likes