Topics with Label: bugs

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45547 Views
  • 16 replies
  • 4 likes
  • 45547 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28625 Views
  • 19 replies
  • 2 likes
  • 28625 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20170 Views
  • 6 replies
  • 1 likes
  • 20170 Views
  • 6 replies
  • 1 likes

Not able to pay premium after 3 months

Hello, I canceled my premium account 3 moths ago because I had to cancel that card. Now I've been trying to pay premium for 3 months with the new card in it always reject the payment, already followed up all the solutions provided in the help center....

  • Casual Listener
  • Hello,   I canceled my premium account 3 moths ago because I had to cancel that card. Now I've been trying to pay premium for 3 months with the new card in it always reject the payment,  ...
  • Tom
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • bugs
    Payments
    Premium
  • 284 Views
  • 1 replies
  • 0 likes

Hey Spotify, you have a 1 month trial [RANT]

After almost 2 years as a premium user, I am leaving. I came here fed up with Google Play Music thinking that Spotify would be the superior service. Boy, was I wrong.In no particular order, these are the issues that I have been suffering for 2 years,...

  • Regular
  • After almost 2 years as a premium user, I am leaving. I came here fed up with Google Play Music thinking that Spotify would be the superior service. Boy, was I wrong. In no particular order, these a...
  • apertotes
  • Regular
  • 420 Views
  • 2 replies
  • 0 likes
  • bugs
    Issues
    thumbs
  • 420 Views
  • 2 replies
  • 0 likes