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Topics with Label: mobile payment

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

125577 Views

69 replies

9 likes

Premium for Family
  • 125577 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

-HOZZER-

Casual Listener

51010 Views

83 replies

2 likes

  • 51010 Views
  • 83 replies
  • 2 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

222159 Views

139 replies

12 likes

  • 222159 Views
  • 139 replies
  • 12 likes

No 'SMART' under the carrier tab

PlanFreeCountryPhilippinesDeviceOppo A94Operating SystemAndroid My Question or IssueMy Spotify Premium ended today and I can't resubscribe because I can't see my carrier under the 'carrier tab' on the Mobile Payment page. It's so frustrating, someone...

Casual Listener

Plan Free Country Philippines Device Oppo A94 Operating System Android   My Question or Issue My Spotify Premium ended today and I can't resubscribe because I can't see my carrier unde...

mashupotato

Casual Listener

480 Views

1 replies

0 likes

mobile payment
SMART carrier
  • 480 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Mobile Payment

PlanFreeCountryPhilippines My Question or IssueI'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the number format is correct. I don't know if this is because I got a penal...

Visitor

Plan Free Country Philippines   My Question or Issue I'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the num...

user-removed

Not applicable

918 Views

2 replies

0 likes

mobile payment
Premium payment failed
  • 918 Views
  • 2 replies
  • 0 likes

I cant find mobile payment

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

783 Views

6 replies

0 likes

mobile payment
  • 783 Views
  • 6 replies
  • 0 likes

Superuser Contribution Headspace mobile phone

I pay for a premium spotify account through my mobile phone, can i add the Headspace app as it asks for credit card details? Cheers Jase

Newbie

I pay for a premium spotify account through my mobile phone, can i add the Headspace app as it asks for credit card details?   Cheers   Jase

Maria_B

Moderator

544 Views

1 replies

0 likes

headspace
mobile payment
Payment
  • 544 Views
  • 1 replies
  • 0 likes