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Topics with Label: Glitch

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

125374 Views

69 replies

9 likes

Premium for Family
  • 125374 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

-HOZZER-

Casual Listener

50178 Views

83 replies

2 likes

  • 50178 Views
  • 83 replies
  • 2 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

221504 Views

139 replies

12 likes

  • 221504 Views
  • 139 replies
  • 12 likes

I have Spotify Free but am still able to skip any song and don't have ads

I recently downloaded the Spotify app to my phone (Galaxy S10E) and I have Spotify Free. I discovered I'm able to play and skip any song, on any playlist, album, or artist, even my Liked Songs, and I don't have ads. Is this a glitch or a new feature?...

Visitor

...don't have ads. Is this a glitch or a new feature?   Country: United States

Emilia_8

Community Legend

4136 Views

3 replies

0 likes

Glitch
spotify free
  • 4136 Views
  • 3 replies
  • 0 likes

Solved!! My dad has spotify free but can skip everything

My dad opened spotify today and found he was able to skip every song and has no ads despite saying his plan is free and he didn’t enter any credit card details. could be a glitch, just wondering why this has happened? Country Australia DeviceIphone S...

Casual Listener

My dad opened spotify today and found he was able to skip every song and has no ads despite saying his plan is free and he didn’t enter any credit card details. could be a glitch, just wondering w...

Emilia_8

Community Legend

636 Views

1 replies

0 likes

Free
Glitch
Premium
  • 636 Views
  • 1 replies
  • 0 likes