Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: charging

Labels

Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

126070 Views

69 replies

9 likes

Premium for Family
  • 126070 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

52186 Views

87 replies

3 likes

  • 52186 Views
  • 87 replies
  • 3 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

223887 Views

139 replies

12 likes

  • 223887 Views
  • 139 replies
  • 12 likes

SPOTIFY KEEPS CHARGING ME?!

Recently, I had just bought a Spotify premium card, and got a 6-month premium. But then, I still got my credit card details filled in my account. Even if I have already bought a 6-month premium card, Spotify keeps on charging me! (I was notified thro...

Newbie

...ard, Spotify keeps on charging me! (I was notified through text message) Spotify, please tell me how to fix this. I tried removing my credit card details in my account page 'cause I thought this would s...

Luke

Spotify Star

819 Views

1 replies

0 likes

account page
charging
Credit Card
details
Spotify
  • 819 Views
  • 1 replies
  • 0 likes