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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Moderator
  • 52565 Views
  • 23 replies
  • 4 likes
  • 52565 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 32920 Views
  • 19 replies
  • 2 likes
  • 32920 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Alex
  • Moderator
  • 22175 Views
  • 8 replies
  • 1 likes
  • 22175 Views
  • 8 replies
  • 1 likes

Superuser Contribution Money got deducted from bank account but no premium access.

PlanPremium (student 59 rupees) CountryIndiaDeviceRedmi Note 8 proOperating SystemAndroid 10My Question or IssueMoney got deducted from bank account but no premium access. Till now I don't get any refund. Please check this ASAP. The money was sent to...

  • Casual Listener
  • Plan Premium (student 59 rupees)  Country India Device Redmi Note 8 pro Operating System Android 10 My Question or Issue Money got deducted from bank account but no premium access. Till...
  • manan_7
  • Newbie
  • 1118 Views
  • 5 replies
  • 1 likes
  • Debited
    refund now
  • 1118 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Money deducted from bank account but no premium access given

Plan Premium Country India Device Redmi note 7 pro Operating System Android Oreo My Question or Issue While buying one year standard (not a student) access using UPI I got the amount deducted from my bank account, but page on Spotify payment said the...

  • Newbie
  • Plan Premium Country India Device Redmi note 7 pro Operating System Android Oreo   My Question or Issue While buying one year standard (not a student) access using UPI I got ...
  • Xenia
  • Moderator
  • 11350 Views
  • 14 replies
  • 16 likes
  • Payment failure
    refund now
    Subscription
    UPI
  • 11350 Views
  • 14 replies
  • 16 likes