Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremium DuoCountryCanadaDeviceMacbookOperating SystemiOS My Question or IssueI upgraded to the Premium Duo plan this morning and can't add my significant other. There is no link in my account and when I use the invite link (per the Spotify help p...
Regular
...s no link in my account and when I use the invite link (per the Spotify help page), nothing happens - the circle goes around and around.
Brallen57
Visitor
4458 Views
9 replies
1 likes
You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. Plan Premium Student Country Pakistan Device (iPhone 6s, PC) Operating Syste...
Casual Listener
You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. ...
Concha3
Visitor
5247 Views
12 replies
1 likes
PlanPremiumCountryUSADeviceAndroidOperating SystemOreo My Question or IssueI was wondering what would happen to my Hulu if I happened to change my plan from the standard to Premium Duo.
Newbie
Plan Premium Country USA Device Android Operating System Oreo My Question or Issue I was wondering what would happen to my Hulu if I happened to change my plan from the stand...
Jim15w
Casual Listener
9058 Views
9 replies
0 likes
PlanBasic/PremiumCountryUSDeviceAnyOperating SystemAny My Question or IssueI wanted to change from my Basic Family to Basic Duo. However there is no option to do that. Do I need to fully cancel my subscription and resubscribe to Premium Duo before I ...
Casual Listener
Plan Basic/Premium Country US Device Any Operating System Any My Question or Issue I wanted to change from my Basic Family to Basic Duo. However there is no option to d...
Dessi
Moderator
289 Views
3 replies
1 likes
PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Casual Listener
...rying to login via username and password. I've tried logging into Hulu through my Spotify Account > Your Services > hulu Start Watching. This takes me to a Hulu login. I c...
jeremysalazara
Visitor
12127 Views
21 replies
1 likes
PlanPremium DuoCountrySouth AfricaDeviceiPhone 15 proOperating SystemiOS 18 My Question or IssueIt’s been months now since i invited someone under my duo premium account, but they can’t access premium benefits after accepting. I was advised to remove...
Casual Listener
Plan Premium Duo Country South Africa Device iPhone 15 pro Operating System iOS 18 My Question or Issue It’s been months now since i invited someone under my duo premium account, b...
Eni
Moderator
844 Views
7 replies
0 likes
PlanPremium, one person.CountryCanadaDeviceSamsung Galaxy 9/Windows Desktop My Issue For the last few years, I would pay for my spotify yearly. At first, someone gifted a year of spotify to me on christmas, so for the last few christmases I've been a...
Casual Listener
...ut this year when I went to pay for a year of premium, I couldnt find anywhere on the website to pay for only a year. I was signed in, in a mobile browser, viewing my account. I switched to desktop v...
NN2025
Visitor
52769 Views
9 replies
0 likes
PlanFree/Premium , trying to have Duo subscription CountryFr DeviceiPhone SE Operating SystemiOS 18.1 My Question or IssueHello !I’m trying to join a duo subscription, but of course to do it I need to specify my adress . unfortunately I am unable to ...
Casual Listener
Plan Free/Premium , trying to have Duo subscription Country Fr Device iPhone SE Operating System iOS 18.1 My Question or Issue Hello ! I’m trying to jo...
Dessi
Moderator
446 Views
3 replies
0 likes
How do I unlink my Hulu from Spotify? I cannot find how to do it anywhere in the setting area like old responses to the question stated.
Casual Listener
How do I unlink my Hulu from Spotify? I cannot find how to do it anywhere in the setting area like old responses to the question stated.
1226594433
Visitor
15893 Views
6 replies
0 likes
Title said it allwhy cant i downgrade my premium DUO to a Normal Premium. Why the option is not there, i see all other option (student, etc..)
Visitor
Title said it all why cant i downgrade my premium DUO to a Normal Premium. Why the option is not there, i see all other option (student, etc..)
Billy-J
Spotify Star
1871 Views
4 replies
2 likes
PlanDuoCountryCanada My Question or IssueMy partner, who lives with me, just set up a Premium Duo account and sent me an invite. When I tried to join, it asked me to enter our address, which I did, and it says the countries don't match! I entered the...
Casual Listener
Plan Duo Country Canada My Question or Issue My partner, who lives with me, just set up a Premium Duo account and sent me an invite. When I tried to join, it asked me to enter our a...
Yordan
Moderator
4053 Views
5 replies
1 likes
Consta um pagamento de 21,90 do Spotify, sendo que eu assinei o plano universitário de 11,90 e o primeiro mês é grátis. Como consigo reembolso? Obrigada!!
Visitor
Consta um pagamento de 21,90 do Spotify, sendo que eu assinei o plano universitário de 11,90 e o primeiro mês é grátis. Como consigo reembolso? Obrigada!!
Eni
Moderator
449 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceiPhone 7Operating SystemiOS 13.6 My Question or IssueGood day, I joined Spotify on the 3 months Free Premuim Deal, where i registered and put up my credit Card as requested. In the mean time, before the first decud...
Casual Listener
Plan Premium Country South Africa Device iPhone 7 Operating System iOS 13.6 My Question or Issue Good day, I joined Spotify on the 3 months Free Premuim Deal, where i registered and ...
OliverRC
Regular
11833 Views
36 replies
1 likes
PlanPremiumCountryCHMy Question or IssueI want to switch from Premium to Premium Duo if Premium has already been prepaid for a whole year (in this case: until May 2021)?If I choose to switch from Premium to Premium Duo, I get a notification that I'll...
Visitor
Plan Premium Country CH My Question or Issue I want to switch from Premium to Premium Duo if Premium has already been prepaid for a whole year (in this case: until May 2021)? If I choose to swi...
Billy-J
Spotify Star
2947 Views
3 replies
0 likes
PlanFree/PremiumCountryUAEDevice(OnePlus7 pro, personal computer)Operating System(Windows 10, Android11/oxygenOs) My Question or IssueMy premium plan got cancelled out of no where and when i tried to start my plan again i keep getting sent to this pa...
Casual Listener
Plan Free/Premium Country UAE Device (OnePlus7 pro, personal computer) Operating System (Windows 10, Android11/oxygenOs) My Question or Issue My premium plan got cancelled ou...
crossjd
Casual Listener
4447 Views
12 replies
0 likes
PlanDUOCountrySPAINDeviceIphone 14 Operating System My Question or IssueI have a account with one person who i don't have anymore relation and i can't get out and pay my own premium subscription
Visitor
Plan DUO Country SPAIN Device Iphone 14 Operating System My Question or Issue I have a account with one person who i don't have anymore relation and i can't g...
Maxim
Spotify Star
381 Views
1 replies
0 likes
Country UK My Question or IssueI am working with a client who is registered as severely sight-impaired and his finances are controlled by the UK Court of Protection. The client has an existing Amazon Dot, and would now like to take out a subscription...
Visitor
...ou provide the payment information (eg sort code, account and reference) required to complete a standing order mandate.
Eni
Moderator
1518 Views
3 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceNitro 5 Ryzen, Pixel 6aOperating SystemAndroid, Windows 11 My Question or IssueHello,I would like to change my account's country (I used to live in Guatemala, but now I live in the United States of Amer...
Newbie
Plan Premium Country United States of America Device Nitro 5 Ryzen, Pixel 6a Operating System Android, Windows 11 My Question or Issue Hello, I would like to change my account...
Maxim
Spotify Star
266 Views
1 replies
0 likes
The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices. No VPN is being used. The link is showing as expire...
Casual Listener
The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices....
MihailY
Moderator
2040 Views
5 replies
0 likes
PlanPremium duo to studentsCountrySwedenDeviceSamsung Galaxy / Iphone My Question or IssueMe and my son have Premium duo. I would like to change to two students. How do we start a new plan for my son (new user) and keeping our playlists separately?
Visitor
Plan Premium duo to students Country Sweden Device Samsung Galaxy / Iphone My Question or Issue Me and my son have Premium duo. I would like to change to two students. ...
OscarDC
Moderator
257 Views
1 replies
0 likes