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Topics with Label: bug fix

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6785 Views
  • 23 replies
  • 2 likes
  • 6785 Views
  • 23 replies
  • 2 likes

Superuser Contribution Triple billed for student account.

I was charged triple when I was trying to subscribe. And after when I wanted to check if it applied, app forced me to either pay again or cancel my premium to do anything else on it. So I cancelled it to be able to go to 'Help' section. Now I'm 3 mon...

  • Newbie
  • I was charged triple when I was trying to subscribe. And after when I wanted to check if it applied, app forced me to either pay again or cancel my premium to do anything else on it. So I cancelled i...
  • Aimee_T
  • Roadie
  • 494 Views
  • 1 replies
  • 0 likes
  • bug fix
    fraud
    Subscription
  • 494 Views
  • 1 replies
  • 0 likes