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Topics with Label: Log in problem

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 60546 Views
  • 25 replies
  • 5 likes
  • 60546 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36350 Views
  • 19 replies
  • 2 likes
  • 36350 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27764 Views
  • 16 replies
  • 3 likes
  • 27764 Views
  • 16 replies
  • 3 likes

Solved!! I Want to Cancel my Old Account but It's Linked to a Now Deleted Facebook Account

PlanFree and PremiumCountry United StatesDeviceiPhone 6S My Question or Issue When I first downloaded Spotify I was still in high school. I linked it to my old Facebook account and my old email account. I lost access to my old email (I can't remember...

  • Newbie
  • Plan Free and Premium Country  United States Device iPhone 6S  My Question or Issue  When I first downloaded Spotify I was still in high school. I linked it to my old Facebook a...
  • Luan
  • Spotify Star
  • 499 Views
  • 1 replies
  • 0 likes
  • delete account
    Log in problem
    New account
    premium subscriber
  • 499 Views
  • 1 replies
  • 0 likes