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Topics with Label: Subscription Issue

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76219 Views
  • 27 replies
  • 5 likes
  • 76219 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43362 Views
  • 19 replies
  • 2 likes
  • 43362 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31390 Views
  • 17 replies
  • 3 likes
  • 31390 Views
  • 17 replies
  • 3 likes

Solved!! Credit Card payment form wont load [Brasil]

Country: BrasilDevice: Desktop computerOperating System: Windows 10 Pro 21H2 Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment option, the loading indicator is showed, but the form never loads!...

  • Casual Listener
  • Country: Brasil Device: Desktop computer Operating System: Windows 10 Pro 21H2   Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment op...
  • Bittencourt
  • Spotify Star
  • 208 Views
  • 8 replies
  • 0 likes
  • Credit Card
    Subscription Credit Card payment problem
    Subscription Issue
    subscription payment
  • 208 Views
  • 8 replies
  • 0 likes

Superuser Contribution Duo Subscription Not Showing

Hi, I purchased Spotify Duo Plan on 30/11/22 and I even got the receipt where it clearly says that I purchased the Duo but I didn't get the prompt to set up the address. I can see an individual plan which shouldn't be showing. Please help me get back...

  • Newbie
  • Hi, I purchased Spotify Duo Plan on 30/11/22 and I even got the receipt where it clearly says that I purchased the Duo but I didn't get the prompt to set up the address. I can see an individual plan ...
  • MihailY
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • Subscription Issue
  • 107 Views
  • 1 replies
  • 0 likes