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Topics with Label: Subscription Issue

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 7977 Views
  • 23 replies
  • 2 likes
  • 7977 Views
  • 23 replies
  • 2 likes

Solved!! Credit Card payment form wont load [Brasil]

Country: BrasilDevice: Desktop computerOperating System: Windows 10 Pro 21H2 Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment option, the loading indicator is showed, but the form never loads!...

  • Casual Listener
  • Country: Brasil Device: Desktop computer Operating System: Windows 10 Pro 21H2   Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment op...
  • Bittencourt
  • Spotify Star
  • 356 Views
  • 8 replies
  • 0 likes
  • Credit Card
    Subscription Credit Card payment problem
    Subscription Issue
    subscription payment
  • 356 Views
  • 8 replies
  • 0 likes

Superuser Contribution Duo Subscription Not Showing

Hi, I purchased Spotify Duo Plan on 30/11/22 and I even got the receipt where it clearly says that I purchased the Duo but I didn't get the prompt to set up the address. I can see an individual plan which shouldn't be showing. Please help me get back...

  • Newbie
  • Hi, I purchased Spotify Duo Plan on 30/11/22 and I even got the receipt where it clearly says that I purchased the Duo but I didn't get the prompt to set up the address. I can see an individual plan ...
  • MihailY
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • Subscription Issue
  • 179 Views
  • 1 replies
  • 0 likes