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Topics with Label: Payment failure

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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

128022 Views

69 replies

9 likes

Premium for Family
  • 128022 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

55446 Views

87 replies

4 likes

  • 55446 Views
  • 87 replies
  • 4 likes

Superuser Contribution Payment failed - bug of Spotify

If you google 'Spotify payment failed', there are so many topics, and Spotify suggest you to check your credit card. You go back to check around but nothing is wrong. So you are in a deadlock now. The answer is simple - it is a bug of Spotify. Do you...

Casual Listener

If you google 'Spotify payment failed', there are so many topics, and Spotify suggest you to check your credit card. You go back to check around but nothing is wrong. So you are in a deadlock now. &...

OscarDC

Moderator

883 Views

2 replies

2 likes

Payment failure
  • 883 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Automatic payment failing since last month

Hi, I'm on Premium for quite a long time, but last month, payment failure appeared that Spotify couldn't charge my card. Same thing happened this month. I have to go to payments, enter THE SAME card again and then it's ok. Until last month, there was...

Casual Listener

Hi, I'm on Premium for quite a long time, but last month, payment failure appeared that Spotify couldn't charge my card. Same thing happened this month. I have to go to payments, enter THE SAME card ...

bgpetr

Casual Listener

971 Views

2 replies

0 likes

Payment failure
  • 971 Views
  • 2 replies
  • 0 likes

Superuser Contribution Paid my premium subscription in 20/2/2020 but now it says i have to pay for it again

Hey guys, I upgraded to spotify family premium in 20/02. I received the payment confirmation and used spotify normally since today, that says that my payment failed and I have to update the payment method. Any help please?

Visitor

Hey guys,   I upgraded to spotify family premium in 20/02. I received the payment confirmation and used spotify normally since today, that says that my payment failed and I have to update the ...

Ivan

Spotify Legend

1044 Views

1 replies

0 likes

Payment failure
  • 1044 Views
  • 1 replies
  • 0 likes

The payment of my subscription didn’t happen.

PremiumMexicoiPhone 7 PlusiOS 12.1.4 I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card still works perfect. What I can do?

Visitor

Premium Mexico iPhone 7 Plus iOS 12.1.4   I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card stil...

Brunelicia

Community Legend

501 Views

1 replies

0 likes

Payment
Payment failure
Payment Problems
Subscription
Subscription information
  • 501 Views
  • 1 replies
  • 0 likes

Payment Failure for Premium

Hello all, I noticed several people within the community, including myself, are experiencing Payment Failure with Spotify Premium. I received an email from Spotify and right away updated my billing options. I've been using this card for months now, s...

Casual Listener

  Hello all,   I noticed several people within the community, including myself, are experiencing Payment Failure with Spotify Premium.    I received an email from Spotify and...

Billy-J

Spotify Star

470 Views

1 replies

0 likes

Payment failure
Subscription
  • 470 Views
  • 1 replies
  • 0 likes

Payment failed. Try again, or use a different payment method.

PlanFree/PremiumCountry Lithuania I tried to Start 3 months of Premium for 0.99 EUR (yes, for the first time). And because my card is not enabled for foreign purchases, i used my friends card. And he has premium too. Is it possible, why my payment ha...

Casual Listener

Plan Free/Premium Country  Lithuania   I tried to Start 3 months of Premium for 0.99 EUR (yes, for the first time). And because my card is not enabled for foreign purchases, i use...

Maxim

Spotify Star

1334 Views

3 replies

0 likes

Payment failure
Payment Problems
Premium 3 Month Trial
  • 1334 Views
  • 3 replies
  • 0 likes

Payment Failure - am I going to get charged fees?

PlanStudent Premium My Question or IssueMy payment failed this morning and I know that there wasn't enough money on my prepaid now but I now swapped money around and there is more than enough for my payment now. Spotify said they'll try to take my pa...

Newbie

Plan Student Premium   My Question or Issue My payment failed this morning and I know that there wasn't enough money on my prepaid now but I now swapped money around and there is more than ...

Jose_M

Spotify Star

721 Views

1 replies

0 likes

fees
Payment failure
  • 721 Views
  • 1 replies
  • 0 likes