Topics with Label: change plan

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45484 Views
  • 16 replies
  • 4 likes
  • 45484 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28599 Views
  • 19 replies
  • 2 likes
  • 28599 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20165 Views
  • 6 replies
  • 1 likes
  • 20165 Views
  • 6 replies
  • 1 likes

Change to Duo from Family

I'm trying to change to Spotify Duo. It says that my current family member will be converted to the free Spotify. But I want my daughter (the only other member of the household) to be the second Duo member. How do I do this as part of the plan-change...

  • Visitor
  • I'm trying to change to Spotify Duo. It says that my current family member will be converted to the free Spotify. But I want my daughter (the only other member of the household) to be the second Duo ...
  • Emilia_8
  • Spotify Star
  • 465 Views
  • 1 replies
  • 0 likes
  • change plan
    Family Premium Plan
    Premium Duo
  • 465 Views
  • 1 replies
  • 0 likes

Unable to change from Premium Family to Premium Student

My Question or IssueI have received a confirmation email from SheerID that verifies my Student discount (received in October), but when I follow the link and press "Change plan" and choose the student premium plan, it just brings me to a page that sa...

  • Visitor
  •   My Question or Issue I have received a confirmation email from SheerID that verifies my Student discount (received in October), but when I follow the link and press "Change plan" and choose ...
  • Mozer
  • Composer
  • 260 Views
  • 1 replies
  • 0 likes
  • change plan
    Premium family
    Premium Student
    student discount
  • 260 Views
  • 1 replies
  • 0 likes