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Topics with Label: change plan

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

127518 Views

69 replies

9 likes

Premium for Family
  • 127518 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

54280 Views

87 replies

4 likes

  • 54280 Views
  • 87 replies
  • 4 likes

Change to Duo from Family

I'm trying to change to Spotify Duo. It says that my current family member will be converted to the free Spotify. But I want my daughter (the only other member of the household) to be the second Duo member. How do I do this as part of the plan-change...

Visitor

I'm trying to change to Spotify Duo. It says that my current family member will be converted to the free Spotify. But I want my daughter (the only other member of the household) to be the second Duo ...

Emilia_8

Community Legend

981 Views

1 replies

0 likes

change plan
Family Premium Plan
Premium Duo
  • 981 Views
  • 1 replies
  • 0 likes

Unable to change from Premium Family to Premium Student

My Question or IssueI have received a confirmation email from SheerID that verifies my Student discount (received in October), but when I follow the link and press "Change plan" and choose the student premium plan, it just brings me to a page that sa...

Visitor

  My Question or Issue I have received a confirmation email from SheerID that verifies my Student discount (received in October), but when I follow the link and press "Change plan" and choose ...

Mozer

Composer

492 Views

1 replies

0 likes

change plan
Premium family
Premium Student
  • 492 Views
  • 1 replies
  • 0 likes