Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Hulu

Labels

Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61707 Views
  • 25 replies
  • 5 likes
  • 61707 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36759 Views
  • 19 replies
  • 2 likes
  • 36759 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 28047 Views
  • 16 replies
  • 3 likes
  • 28047 Views
  • 16 replies
  • 3 likes

Solved!!Superuser Contribution Hulu not working for Student Premium subscription

PlanStudent PremiumCountryUSA My Question or IssueI've been subscribed to Spotify using the student premium for a while and have had no problems with accessing Hulu until today. Right now Hulu is only showing the "Start Watching" page and when if I c...

  • Visitor
  • Plan Student Premium Country USA   My Question or Issue I've been subscribed to Spotify using the student premium for a while and have had no problems with accessing Hulu until today. R...
  • CarlosE
  • Moderator
  • 12965 Views
  • 3 replies
  • 1 likes
  • Hulu
    student premium
  • 12965 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unable to deactivate Hulu

PlanPremium + HuluCountryUnited States I have a Premium Account + Hulu subscription and I'm trying to change my Hulu subscription. I understand that I need to Deactivate the Hulu service from within Spotify. I went to "You Services", then clicked "De...

  • Visitor
  • Plan Premium + Hulu Country United States   I have a Premium Account + Hulu subscription and I'm trying to change my Hulu subscription. I understand that I need to Deactivate the Hulu s...
  • Mihail
  • Spotify Legend
  • 535 Views
  • 3 replies
  • 0 likes
  • Hulu
  • 535 Views
  • 3 replies
  • 0 likes

Hulu no longer recognizes Spotify Premium subscription

PlanPremiumCountryUSA My Question or IssueI have been with Spotify for some time now, and when the option came for the free Hulu subscription with a Spotify Premium account, I naturally elected to sign up for an account with Hulu. Never had an issue ...

  • Casual Listener
  • Plan Premium Country USA   My Question or Issue I have been with Spotify for some time now, and when the option came for the free Hulu subscription with a Spotify Premium account, I n...
  • DoctuhGalvin
  • Casual Listener
  • 589 Views
  • 1 replies
  • 0 likes
  • Hulu
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option to reactivate Hulu disappeared!

Plan: PremiumCountry: USA Hi, I've been a long-time Spotify Premium user. I wanted to watch a show on Hulu, so I went to the Your Services tab to activate it. I accidentally clicked DEACTIVATE. Now I no longer have access to the Your Services tab to ...

  • Casual Listener
  • Plan:  Premium Country: USA   Hi, I've been a long-time Spotify Premium user. I wanted to watch a show on Hulu, so I went to the Your Services tab to activate it. I accidentally c...
  • Xenia
  • Moderator
  • 858 Views
  • 4 replies
  • 0 likes
  • Hulu
    reactivate
  • 858 Views
  • 4 replies
  • 0 likes

Premium with Hulu Not Working

PlanPremiumCountryUSDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI had the Student Premium with Hulu and activated the Hulu subscription. It's been a while since I've tried using it but now when I click the "Start Watching" in my "Y...

  • Visitor
  • Plan Premium Country US Device Desktop PC Operating System Windows 10   My Question or Issue I had the Student Premium with Hulu and activated the Hulu subscription. It's been a w...
  • Billy-J
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Activate
    Hulu
    Premium
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu login with Student account

Student planUnited StatesOperating System Mac book pro mid 2017 Hello,I have a student plan and I am having trouble logging into my hulu account. I believe it has something to do with my account being made through apple.

  • Visitor
  •   Student plan United States Operating System   Mac book pro mid 2017   Hello, I have a student plan and I am having trouble logging into my hulu account. I believe it has s...
  • Mihail
  • Spotify Legend
  • 855 Views
  • 1 replies
  • 0 likes
  • Hulu
    Login
    student membership
  • 855 Views
  • 1 replies
  • 0 likes

Hulu. It's in my plan, why can't I activate it?

Plan: Spotify Premium with HuluCountry: USAPlatform: PC and AndroidOS: Windows 10 I have spotify premium with hulu but I never did anything but use spotify. Now I want to activate hulu. I tried all the instructional posts I could try, but it always e...

  • Music Fan
  • Plan: Spotify Premium with Hulu Country: USA Platform: PC and Android OS: Windows 10   I have spotify premium with hulu but I never did anything but use spotify.  Now I want to a...
  • fitz-rob
  • Visitor
  • 1477 Views
  • 13 replies
  • 0 likes
  • Hulu
  • 1477 Views
  • 13 replies
  • 0 likes

Solved!! Trying to deactivate Hulu but Button No There

PlanPremiumCountryUSADevicePC Laptop Operating SystemWindows 10 My Question or IssueNo option to deactivate Hulu from my premium student account. (Looking to switch to No Ads Hulu)

  • Casual Listener
  • Plan Premium Country USA Device PC Laptop  Operating System Windows 10   My Question or Issue No option to deactivate Hulu from my premium student account. (Looking to switch to N...
  • paulfox
  • Casual Listener
  • 1000 Views
  • 2 replies
  • 0 likes
  • deactivate
    Hulu
    spotifystudent
  • 1000 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Subscription Ending

Plan Free/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, my student subscription is ending next month. However, I'd like to continue to bund...

  • Casual Listener
  • ...ssue   Hi, my student subscription is ending next month. However, I'd like to continue to bundle Hulu with Spotify Premium. Is this still possible because I came across this message: "Note : I...
  • Xenia
  • Moderator
  • 918 Views
  • 3 replies
  • 0 likes
  • Hulu
    Spotify Premium
    Spotify Premium Student
  • 918 Views
  • 3 replies
  • 0 likes

Hulu Premium with Spotify not working

PlanPremiumCountryUnited StatesDeviceFire TV, Galaxy 10+Operating SystemFire TV, Android My Question or IssueI updated my Paypal payment details for Spotify and then I can't log in to Hulu. When I try to reset my Hulu password, the email link to rese...

  • Visitor
  • ...can't log in to Hulu. When I try to reset my Hulu password, the email link to reset the password never arrives.  I log in to Spotify and it shows I have the Hulu with Premium subscription and t...
  • Billy-J
  • Spotify Star
  • 378 Views
  • 1 replies
  • 0 likes
  • Hulu
    Spotify Premium
  • 378 Views
  • 1 replies
  • 0 likes

Solved!! Can I Switch to Family Premium and Keep Hulu?

PlanPremiumCountryU.S.A.My Question or IssueCurrently I have spotify premium with hulu but am thinking about switching over to family plan to cut pricing down. Is there anyway to switch to family plan and keep hulu or is it just not possible?

  • Visitor
  • Plan Premium Country U.S.A. My Question or Issue Currently I have spotify premium with hulu but am thinking about switching over to family plan to cut pricing down. Is there anyway to switch t...
  • 引きこもり
  • Roadie
  • 14039 Views
  • 1 replies
  • 0 likes
  • Family Hulu
    Family Plan
    Hulu
    Hulu Family
    Premium
    Switch
  • 14039 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Google Home Mini" offer canceled "Spotify Premium with Hulu"!

Individual PremiumUSAAll devices I signed up for the Google Home Mini offer and immediately got an email from Hulu that my Hulu subscription had been cancelled. Is there any way to get Spotify+Hulu back? Thanks in advance!

  • Casual Listener
  • Individual Premium USA All devices   I signed up for the Google Home Mini offer and immediately got an email from Hulu that my Hulu subscription had been cancelled.  Is there any way t...
  • Peter
  • Spotify Legend
  • 1314 Views
  • 6 replies
  • 0 likes
  • Google Home Mini
    Hulu
    Premium
  • 1314 Views
  • 6 replies
  • 0 likes

Superuser Contribution Existing Premium w Hulu account disconnected

I have been a spotify premium subscriber for going on seven years. I just signed up to the Hulu add on (w ads) earlier this year. After I updated my credit card details on spotify, my Hulu account is gone. Poof. Disappeared. Spotify support tells me ...

  • Regular
  •   I have been a spotify premium subscriber for going on seven years. I just signed up to the Hulu add on (w ads) earlier this year.  After I updated my credit card details on spotify, m...
  • Peter
  • Spotify Legend
  • 1114 Views
  • 5 replies
  • 0 likes
  • Hulu
    Premium
    premium account
  • 1114 Views
  • 5 replies
  • 0 likes

Does Hulu Subscription get Canceled With Spotify Student Cancellation

Plan: StudentCountry: USA My Question or IssueI just cancelled my spotify student subscription. I am not sure if there is anything else that needs to be done to cancel the Hulu subscription that is connected to it. I just want to make sure I won't be...

  • Visitor
  • Plan: Student Country: USA   My Question or Issue I just cancelled my spotify student subscription. I am not sure if there is anything else that needs to be done to cancel the Hulu s...
  • Billy-J
  • Spotify Star
  • 1681 Views
  • 1 replies
  • 0 likes
  • Cancel
    Hulu
    Premium
    Student
    Subscription
  • 1681 Views
  • 1 replies
  • 0 likes

Hulu 99 cent deal and student premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHelloI got the Hulu 99 cent deal last year and it is expiring this month. I also am a student...

  • Casual Listener
  • ...ello I got the Hulu 99 cent deal last year and it is expiring this month. I also am a student and want to get Spotify premium student discount which has Hulu inculded. I know I can't combine both deals, b...
  • user-removed
  • Not applicable
  • 764 Views
  • 3 replies
  • 0 likes
  • Black Friday
    Hulu
    Student
  • 764 Views
  • 3 replies
  • 0 likes

Updated Payment, No Longer Have HULU Access

PlanPremiumCountryUSDeviceLG TV, Note 9, PS4, Amazon Fire HD, Blah blah My Question I lost my wallet and had to order new cards. I received my credit card and updated my payment card. I received the warning messages, but my accounts were never cancel...

  • Casual Listener
  • ...pdated my payment card. I received the warning messages, but my accounts were never cancelled. I was on Hulu abou an hour before I updated my card. After updating it, its asking me to subscribe to Hulu. W...
  • KossB
  • Roadie
  • 1788 Views
  • 5 replies
  • 1 likes
  • access
    Hulu
    No longer
    Premium
    Subscription
  • 1788 Views
  • 5 replies
  • 1 likes

My Subscription changed without my knowledge or permission

PlanPremium (changed to Premium Family)CountryUSA My Question or Issue Hello,At some point in the past month, my subscription was changed without my knowledge or permission. I used to have Premium (Individual) and successfully added the free Hulu sub...

  • Casual Listener
  • ...I used to have Premium (Individual) and successfully added the free Hulu subscription to my account earlier this year. However, I recently received an email about receiving a free Google Home Mini (f...
  • Nshepard88
  • Newbie
  • 3268 Views
  • 20 replies
  • 14 likes
  • Hulu
    Premium family
  • 3268 Views
  • 20 replies
  • 14 likes

Activating Hulu Page not Found

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+/PCOperating SystemAndroid 9/Windows 10 My Question or IssueEverywhere I've looked I'm seeing that this issue was supposedly "fixed for everyone" but no matter what browser or device I use I kee...

  • Casual Listener
  • ...upposedly "fixed for everyone" but no matter what browser or device I use I keep getting hit with page not found on the signup.hulu.com/spotify-callback page when I choose that I already have a hulu a...
  • Billy-J
  • Spotify Star
  • 1281 Views
  • 7 replies
  • 1 likes
  • Hulu
    Page Not Found
    Spotify
  • 1281 Views
  • 7 replies
  • 1 likes

Solved!! Hulu Sign up

I'm on the premium plan. I get notifications and emails that I am eligible for free hulu. I go to sign up and get taken to my account page where there are no instructions for how to activate hulu. I am already signed up for premium, so why is this so...

  • Newbie
  • I'm on the premium plan. I get notifications and emails that I am eligible for free hulu. I go to sign up and get taken to my account page where there are no instructions for how to activate hulu. I...
  • famattjr
  • Casual Listener
  • 3103 Views
  • 20 replies
  • 12 likes
  • Hulu
  • 3103 Views
  • 20 replies
  • 12 likes

Solved!! Currently have premium + Hulu , want to upgrade to family

PlanPremium + HuluCountryUSA My Question or IssueI currently have a Premium account that includes Hulu. I'd like to upgrade to a Family Premium. Will I lose Hulu if I do that? Thanks!

  • Visitor
  • Plan Premium + Hulu Country USA       My Question or Issue I currently have a Premium account that includes Hulu.  I'd like to upgrade to a Family Premium.  Will I l...
  • Billy-J
  • Spotify Star
  • 598 Views
  • 1 replies
  • 0 likes
  • family
    Hulu
    Premium
  • 598 Views
  • 1 replies
  • 0 likes