Trying to deactivate Hulu but Button No There

[paulfox]

Plan

Premium

Country

USA

Device

PC Laptop 

Operating System

Windows 10

My Question or Issue

No option to deactivate Hulu from my premium student account. (Looking to switch to No Ads Hulu)

[Billy-J]

Hey @paulfox, thanks for reaching out to the Community!

Let's see what's going on. 

To switch your plan from Hulu (ad-supported) to Hulu (No Ads) plan, sign up directly from Hulu, following the steps provided in this support article. 

If you don't see the Deactivate Hulu button when you log in to your Premium Students account, try the same steps using a different browser or private window and let me know if you see the option there. 

If not, send me a screenshot of what you see when you try to deactivate Hulu from your Spotify account page. Make sure to hide sensitive info when posting to the Community. 

Let me know how this goes!

[paulfox · Accepted solution]

I was able to chat with an agent and get it resolved.