Topics with Label: Upgrade Family

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45497 Views
  • 16 replies
  • 4 likes
  • 45497 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28601 Views
  • 19 replies
  • 2 likes
  • 28601 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20165 Views
  • 6 replies
  • 1 likes
  • 20165 Views
  • 6 replies
  • 1 likes

Spotify says I'm not eligible for premium nor family plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 1459 Views
  • 1 replies
  • 0 likes
  • Error
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    Upgrade Family
  • 1459 Views
  • 1 replies
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Family Upgrading

I just upgraded my account from free to premium. But now I'd like to upgrade it to Family premium. For this I have 2 questions:1. How do I do to keep my 3 months for 1$ on the family plan?2. What if two of the member live most of the time on a differ...

  • Newbie
  • I just upgraded my account from free to premium. But now I'd like to upgrade it to Family premium. For this I have 2 questions: 1. How do I do to keep my 3 months for 1$ on the family plan? 2. What...
  • Billy-J
  • Spotify Star
  • 2130 Views
  • 1 replies
  • 1 likes
  • Upgrade Family
  • 2130 Views
  • 1 replies
  • 1 likes