Topics with Label: Wrongly charged

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46070 Views
  • 16 replies
  • 4 likes
  • 46070 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28944 Views
  • 19 replies
  • 2 likes
  • 28944 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20302 Views
  • 6 replies
  • 1 likes
  • 20302 Views
  • 6 replies
  • 1 likes

Wrongly charged!

Hi, I was hoping someone would help me. I purchesed the 3 months for 99p offer on the 3rd of December, but I looked at a statment from my bank, on top of being charged 99p, they have decided to charge me £9.99 also!!! Very angry as the time of year d...

  • Newbie
  • Hi, I was hoping someone would help me.   I purchesed the 3 months for 99p offer on the 3rd of December, but I looked at a statment from my bank, on top of being charged 99p, they have decided...
  • Jᴀᴄᴋ
  • Roadie
  • 269 Views
  • 2 replies
  • 1 likes
  • refund
    Wrongly charged
  • 269 Views
  • 2 replies
  • 1 likes