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Topics with Label: Wrongly charged

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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

67567 Views

18 replies

94 likes

  • 67567 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

132727 Views

69 replies

10 likes

Premium for Family
  • 132727 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

68421 Views

89 replies

4 likes

  • 68421 Views
  • 89 replies
  • 4 likes

Wrongly charged!

Hi, I was hoping someone would help me. I purchesed the 3 months for 99p offer on the 3rd of December, but I looked at a statment from my bank, on top of being charged 99p, they have decided to charge me £9.99 also!!! Very angry as the time of year d...

Newbie

Hi, I was hoping someone would help me.   I purchesed the 3 months for 99p offer on the 3rd of December, but I looked at a statment from my bank, on top of being charged 99p, they have decided...

Jᴀᴄᴋ

Roadie

830 Views

2 replies

1 likes

Wrongly charged
  • 830 Views
  • 2 replies
  • 1 likes