Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Facebook

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11232 Views
  • 24 replies
  • 2 likes
  • 11232 Views
  • 24 replies
  • 2 likes

Superuser Contribution help with cancelling payment for subscription

PlanFree/PremiumCountry uk Device(iPhone 6Operating System(iOS )Can anyone help, i took out premium and cancelled it a few months ago. I shut my Facebook page, completely deleted it, when i log into my spotify now (i managed to change password and no...

  • Casual Listener
  • Plan Free/Premium Country  uk   Device (iPhone 6 Operating System (iOS ) Can anyone help, i took out premium and cancelled it a few months ago. I shut my Facebook page, c...
  • rachelg93
  • Casual Listener
  • 1070 Views
  • 2 replies
  • 0 likes
  • Facebook
    facebook deleted
  • 1070 Views
  • 2 replies
  • 0 likes

Changing countries on Spotify is staggeringly unintuitive

So Spotify just launched in my country, which is amazing! BUT, I logged in with Facebook. Spotify assumed that I live in France. I used to live in France, but my current town has since been updated (back in 2014 already) to a town in my home country....

  • Newbie
  • So Spotify just launched in my country, which is amazing!   BUT, I logged in with Facebook.   Spotify assumed that I live in France.   I used to live in France, but my c...
  • justinacres
  • Casual Listener
  • 334 Views
  • 2 replies
  • 0 likes
  • Facebook
    Payment
    Subscription
  • 334 Views
  • 2 replies
  • 0 likes

How to cancel my subscription with deleted facebook account?

Hi, I want to cancel my subscription with my deleted Facebook account, but I can't log in, how can I do?

  • Newbie
  • Hi,   I want to cancel my subscription with my deleted Facebook account,  but I can't log in, how can I do?
  • IguanaSetup
  • Community Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • Account
    deleted
    Facebook
  • 460 Views
  • 1 replies
  • 0 likes