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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45991 Views
  • 16 replies
  • 4 likes
  • 45991 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28915 Views
  • 19 replies
  • 2 likes
  • 28915 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20268 Views
  • 6 replies
  • 1 likes
  • 20268 Views
  • 6 replies
  • 1 likes

Superuser Contribution help with cancelling payment for subscription

PlanFree/PremiumCountry uk Device(iPhone 6Operating System(iOS )Can anyone help, i took out premium and cancelled it a few months ago. I shut my Facebook page, completely deleted it, when i log into my spotify now (i managed to change password and no...

  • Casual Listener
  • Plan Free/Premium Country  uk   Device (iPhone 6 Operating System (iOS ) Can anyone help, i took out premium and cancelled it a few months ago. I shut my Facebook page, c...
  • rachelg93
  • Casual Listener
  • 708 Views
  • 2 replies
  • 0 likes
  • Facebook
    facebook deleted
  • 708 Views
  • 2 replies
  • 0 likes

Changing countries on Spotify is staggeringly unintuitive

So Spotify just launched in my country, which is amazing! BUT, I logged in with Facebook. Spotify assumed that I live in France. I used to live in France, but my current town has since been updated (back in 2014 already) to a town in my home country....

  • Newbie
  • So Spotify just launched in my country, which is amazing!   BUT, I logged in with Facebook.   Spotify assumed that I live in France.   I used to live in France, but my c...
  • justinacres
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • Facebook
    Payment
    Subscription
  • 214 Views
  • 2 replies
  • 0 likes

How to cancel my subscription with deleted facebook account?

Hi, I want to cancel my subscription with my deleted Facebook account, but I can't log in, how can I do?

  • Newbie
  • Hi,   I want to cancel my subscription with my deleted Facebook account,  but I can't log in, how can I do?
  • IguanaSetup
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
    deleted
    Facebook
  • 288 Views
  • 1 replies
  • 0 likes