Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
PlanFree/PremiumCountry uk Device(iPhone 6Operating System(iOS )Can anyone help, i took out premium and cancelled it a few months ago. I shut my Facebook page, completely deleted it, when i log into my spotify now (i managed to change password and no...
Casual Listener
Plan Free/Premium Country uk Device (iPhone 6 Operating System (iOS ) Can anyone help, i took out premium and cancelled it a few months ago. I shut my Facebook page, c...
rachelg93
Casual Listener
2206 Views
2 replies
0 likes
So Spotify just launched in my country, which is amazing! BUT, I logged in with Facebook. Spotify assumed that I live in France. I used to live in France, but my current town has since been updated (back in 2014 already) to a town in my home country....
Newbie
So Spotify just launched in my country, which is amazing! BUT, I logged in with Facebook. Spotify assumed that I live in France. I used to live in France, but my c...
justinacres
Casual Listener
662 Views
2 replies
0 likes
Hi, I want to cancel my subscription with my deleted Facebook account, but I can't log in, how can I do?
Newbie
Hi, I want to cancel my subscription with my deleted Facebook account, but I can't log in, how can I do?
IguanaSetup
Community Legend
955 Views
1 replies
0 likes