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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76463 Views
  • 27 replies
  • 5 likes
  • 76463 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43420 Views
  • 19 replies
  • 2 likes
  • 43420 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31467 Views
  • 17 replies
  • 3 likes
  • 31467 Views
  • 17 replies
  • 3 likes

Gopay Payment Failed to Received by Spotify

 PlanPremiumCountryIndonesiaDeviceAll DeviceOperating SystemAll Operating System My Question or Issue Last month in September, I was renewed my premium plan via Gopay and it was successful. And this month I made renew my premium plan with the same Go...

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  • Visitor
  •   Plan Premium Country Indonesia Device All Device Operating System All Operating System   My Question or Issue   Last month in September, I was renewed my premium plan via Gopay...
  • Billy-J
  • Spotify Star
  • 602 Views
  • 1 replies
  • 0 likes
  • Gopay
  • 602 Views
  • 1 replies
  • 0 likes