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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6156 Views
  • 23 replies
  • 2 likes
  • 6156 Views
  • 23 replies
  • 2 likes

Superuser Contribution Charged $5.40 twice, yet my premium still hasn’t started.

I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going to take my money?

  • Newbie
  • I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going...
  • SergioDavid
  • Roadie
  • 421 Views
  • 1 replies
  • 0 likes
  • No Premium
  • 421 Views
  • 1 replies
  • 0 likes

Premium trial confirmed, never activated

Hi! I would like to get some answers to my account. So, I apploed for Premium trial and got the confirmation one month ago. However it was never activated on my account, so I couldn't enjoy it. And today, my bank informed me that I paid for 1 month s...

  • Newbie
  • Hi! I would like to get some answers to my account. So, I apploed for Premium trial and got the confirmation one month ago. However it was never activated on my account, so I couldn't enjoy it. And t...
  • toman95
  • Roadie
  • 374 Views
  • 3 replies
  • 0 likes
  • No Premium
  • 374 Views
  • 3 replies
  • 0 likes