Topics with Label: No Premium

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45669 Views
  • 16 replies
  • 4 likes
  • 45669 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28664 Views
  • 19 replies
  • 2 likes
  • 28664 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20184 Views
  • 6 replies
  • 1 likes
  • 20184 Views
  • 6 replies
  • 1 likes

Superuser Contribution Charged $5.40 twice, yet my premium still hasn’t started.

I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going to take my money?

  • Newbie
  • I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going...
  • SergioDavid
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • No Premium
    overcharged
  • 245 Views
  • 1 replies
  • 0 likes

Premium trial confirmed, never activated

Hi! I would like to get some answers to my account. So, I apploed for Premium trial and got the confirmation one month ago. However it was never activated on my account, so I couldn't enjoy it. And today, my bank informed me that I paid for 1 month s...

  • Newbie
  • Hi! I would like to get some answers to my account. So, I apploed for Premium trial and got the confirmation one month ago. However it was never activated on my account, so I couldn't enjoy it. And t...
  • toman95
  • Roadie
  • 271 Views
  • 3 replies
  • 0 likes
  • No Premium
  • 271 Views
  • 3 replies
  • 0 likes