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Topics with Label: switch plan

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76218 Views
  • 27 replies
  • 5 likes
  • 76218 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43362 Views
  • 19 replies
  • 2 likes
  • 43362 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31390 Views
  • 17 replies
  • 3 likes
  • 31390 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Starting a Spotify Duo Account

I currently have a premium plan and want to move to a duo account with my boyfriend. However, every time I click "get started" on the duo page it says I am not eligible? Why is this the case? Why can't I switch to Duo?PlanPremiumCountryUSADeviceiPhon...

  • Visitor
  • I currently have a premium plan and want to move to a duo account with my boyfriend.  However, every time I click "get started" on the duo page it says I am not eligible? Why is this the case? W...
  • Xenia
  • Moderator
  • 793 Views
  • 1 replies
  • 0 likes
  • Duo
    spotify duo
    switch plan
  • 793 Views
  • 1 replies
  • 0 likes