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Topics with Label: Update

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • lauren_mal
  • Casual Listener
  • 48624 Views
  • 21 replies
  • 4 likes
  • 48624 Views
  • 21 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 30360 Views
  • 19 replies
  • 2 likes
  • 30360 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20979 Views
  • 6 replies
  • 1 likes
  • 20979 Views
  • 6 replies
  • 1 likes

Spotify destroyed my library

This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spotify experience. I had hundres of artists and thousands of son...

  • Casual Listener
  • This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action.   The new update has totally ruined the S...
  • carlnrtn
  • Casual Listener
  • 667 Views
  • 4 replies
  • 6 likes
  • Missing Music
    Update
  • 667 Views
  • 4 replies
  • 6 likes

Trying to update Debit Card info.

I've recently changed debit cards and need to update my info. I went to the website to try and do this. It offers an options to "update your payment details." Or under my old debit card info. there's the option to "Update." However, when I click on e...

  • Newbie
  • I've recently changed debit cards and need to update my info. I went to the website to try and do this. It offers an options to "update your payment details." Or under my old debit card info. t...
  • Maxim
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • details
    Payment
    Update
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! "Update your payment details ASAP to keep your music" notification

Hi, I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can see i'm a premium user but still getting that notification.

  • Casual Listener
  • Hi,   I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can ...
  • refikherdag
  • Casual Listener
  • 4822 Views
  • 2 replies
  • 0 likes
  • asap
    detais
    Payment
    Update
  • 4822 Views
  • 2 replies
  • 0 likes

Updating Payment Issue

Hi, I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying the student discount since February. How can I update my payme...

  • Newbie
  • Hi,   I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying t...
  • osornios
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • card
    Payments
    Update
  • 280 Views
  • 1 replies
  • 0 likes

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