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Topics with Label: Update

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72675 Views

31 replies

2 likes

Account
  • 72675 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

157269 Views

69 replies

10 likes

Premium for Family
  • 157269 Views
  • 69 replies
  • 10 likes

Spotify destroyed my library

This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spotify experience. I had hundres of artists and thousands of son...

Casual Listener

This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action.   The new update has totally ruined the S...

carlnrtn

Casual Listener

1576 Views

4 replies

6 likes

Missing Music
Update
  • 1576 Views
  • 4 replies
  • 6 likes

Trying to update Debit Card info.

I've recently changed debit cards and need to update my info. I went to the website to try and do this. It offers an options to "update your payment details." Or under my old debit card info. there's the option to "Update." However, when I click on e...

Newbie

I've recently changed debit cards and need to update my info. I went to the website to try and do this. It offers an options to "update your payment details." Or under my old debit card info. t...

Maxim

Spotify Star

877 Views

1 replies

0 likes

details
Payment
Update
  • 877 Views
  • 1 replies
  • 0 likes

Solved!! "Update your payment details ASAP to keep your music" notification

Hi, I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can see i'm a premium user but still getting that notification.

Casual Listener

Hi,   I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can ...

refikherdag

Casual Listener

6850 Views

2 replies

0 likes

asap
detais
Payment
Update
  • 6850 Views
  • 2 replies
  • 0 likes

Updating Payment Issue

Hi, I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying the student discount since February. How can I update my payme...

Newbie

Hi,   I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying t...

osornios

Spotify Star

1244 Views

1 replies

0 likes

card
Payments
Update
  • 1244 Views
  • 1 replies
  • 0 likes