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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Moderator
  • 52489 Views
  • 23 replies
  • 4 likes
  • 52489 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 32887 Views
  • 19 replies
  • 2 likes
  • 32887 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Alex
  • Moderator
  • 22153 Views
  • 8 replies
  • 1 likes
  • 22153 Views
  • 8 replies
  • 1 likes

I CANCELLED MY SUBSCRIPTION AND I STILL GET CHARGED

how can i cancel it I want the money of October back!!! PlanFree/PremiumCountry United statesDeviceiphone 8Operating System (iOS 10 My Question or Issue I’m really mad because i have tried cancelling the subscription twice, first i had the family pla...

  • Newbie
  • how can i cancel it I want the money of October back!!!  Plan Free/Premium Country  United states Device iphone 8 Operating System   (iOS 10   My Question or Issue &nb...
  • Jose_M
  • Spotify Star
  • 335 Views
  • 1 replies
  • 1 likes
  • injustice
  • 335 Views
  • 1 replies
  • 1 likes