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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83731 Views
  • 30 replies
  • 5 likes
  • 83731 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45722 Views
  • 19 replies
  • 3 likes
  • 45722 Views
  • 19 replies
  • 3 likes

Superuser Contribution Can't get Spotify Premium with PayPal

PlanFree --> PremiumCountryPhillipinesDeviceLaptopOperating SystemWindows 10 My Question or IssueTrying to subscribe to premium montly trial but I tried again today just now am still getting error and cannot use Paypal to make payment to my Spotify. ...

  • Regular
  • ...oday just now am still getting error and cannot use Paypal to make payment to my Spotify. Any ideas on how to get this working. The Paypal error is:   We’re sorry. We were unable to set up p...
  • CxbraUK1
  • Casual Listener
  • 15555 Views
  • 13 replies
  • 3 likes
  • paypal
  • 15555 Views
  • 13 replies
  • 3 likes

Superuser Contribution Multiple Charges, Second Account?

I have a premium account which was originally paid for through my paypal account, however I recently updated the payment plan to use my new Visa Card. Based on the receipts shown in my account profile...jan 23, 2020 - 9.99 via paypalfeb 23, 2020 - 9....

  • Visitor
  • I have a premium account which was originally paid for through my paypal account, however I recently updated the payment plan to use my new Visa Card. Based on the receipts shown in my account p...
  • Ivan
  • Spotify Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • Payment
    paypal
    Visa
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed

PlanFamily PremiumCountryGermanyDeviceiPhone7Operating SystemiOS My Question or IssueHey guys,today when opening my spotify i got shown a message that says something along the lines that i have to renew my payment method because of issues when paying...

  • Casual Listener
  • ...long the lines that i have to renew my payment method because of issues when paying the money. When I went to renew my subscription on paypal they told me they will take 190.15€ from me(1 year of family m...
  • Mario
  • Spotify Legend
  • 821 Views
  • 1 replies
  • 0 likes
  • Family Premium Plan
    Payment
    paypal
  • 821 Views
  • 1 replies
  • 0 likes

Romania users are not allowed to pay with PayPal™

Plan Premium (Free For Now)Country Romania (Turda, Cluj County)Devices Samsung S7 Edge (2016), Samsung A40 (2019), ASUS Desktop PC (2014+)Operating System Android 8, Android 9, Windows 10 My Question or IssueI just wanted to buy premium and I am not ...

  • Visitor
  • ...ndroid 9, Windows 10   My Question or Issue I just wanted to buy premium and I am not allowed to pay with PayPal™. I changed my location to Hungary and it shown me a selector to choose between a C...
  • OneByBoo
  • Rising Star 4
  • 1190 Views
  • 1 replies
  • 0 likes
  • paypal
    PayPal™
    PP
    RO
    romania
    ROU
  • 1190 Views
  • 1 replies
  • 0 likes

Pago doble

El día de hoy es el cobro del plan Premium que estoy pagando y llegó duplicado el pago, EN 2 TARJETAS BANCARIAS DIFERENTES. Ambas tarjetas las tengo vinculadas en Paypal, que es la opción principal que tengo de pago, y en caso de que no llegue a pasa...

  • Visitor
  • El día de hoy es el cobro del plan Premium que estoy pagando y llegó duplicado el pago, EN 2 TARJETAS BANCARIAS DIFERENTES. Ambas tarjetas las tengo vinculadas en Paypal, que es la opción principal q...
  • Billy-J
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Pago
    pago doble
    paypal
  • 345 Views
  • 1 replies
  • 0 likes

Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.

PlanPremium for studentsCountryBelgium Hello! Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatically away (direct debit) from my bank account. I noticed that there was a change in m...

  • Casual Listener
  • ...utomatically away (direct debit) from my bank account. I noticed that there was a change in my settings with paypal so I changed it, hoping that it would solve my problem. But it didn't.    So I t...
  • OneByBoo
  • Rising Star 4
  • 1321 Views
  • 3 replies
  • 0 likes
  • creditCard
    paypal
    Spotify Premium
  • 1321 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payer avec paypal lié a une carte de débit/compte courant

Bonjour, Je souhaite m'abonner à spotify premium mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de débit mais quand je clique sur m'abonner, moyen de payer, paypal à ...

  • Newbie
  • Bonjour,  Je souhaite m'abonner à spotify premium  mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de d...
  • Peter
  • Spotify Legend
  • 3452 Views
  • 1 replies
  • 0 likes
  • carte débit
    Debit Card
    Moyen de paiement
    paypal
  • 3452 Views
  • 1 replies
  • 0 likes

How to suscribe without credit card?

Hello! I don’t understand why I can not pay for premium with my paypal balance anymore. This month’s payment failed due to insufficient funds on my account and now when my balance is over 100$ I only get to pay with credit card... which i don’t have....

  • Casual Listener
  • Hello!   I don’t understand why I can not pay for premium with my paypal balance anymore. This month’s payment failed due to insufficient funds on my account and now when my balance is over 1...
  • Billy-J
  • Spotify Star
  • 1220 Views
  • 5 replies
  • 0 likes
  • credit
    Payment
    paypal
    Premium
  • 1220 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution 30d trial paypal payment redirects to payment options

CountryGermany My Question or Issue I tried to start the 30 day trial, but after the paypal payment i get redirected to the same page. (https://www.spotify.com/de/purchase/panel/?country=DE#__main-billing-paypal)My paypal doesnt show any charges.Over...

  • Regular
  • Country Germany   My Question or Issue  I tried to start the 30 day trial, but after the paypal payment i get redirected to the same page. (https://www.spotify.com/de/purchase/panel/?c...
  • Strandinator
  • Regular
  • 1358 Views
  • 11 replies
  • 0 likes
  • Payment
    paypal
  • 1358 Views
  • 11 replies
  • 0 likes

Solved!! Two premium subscriptions with same paypal

How is it possible to pay premium for two accounts with the same paypal? I tried to search a lot, and found out that theoretically it is possible (it was posted multiple times), but the method was not posted anywhere. With the first account there was...

  • Casual Listener
  • How is it possible to pay premium for two accounts with the same paypal? I tried to search a lot, and found out that theoretically it is possible (it was posted multiple times), but the method was n...
  • attila3
  • Casual Listener
  • 1330 Views
  • 1 replies
  • 0 likes
  • paypal
    Premium
  • 1330 Views
  • 1 replies
  • 0 likes

Payment charged 3 times in a row

I have a Premium plan subscription in Italy, and use a different range of devices, almost all Desktop and mobile OS: Linux, Windows, MacOS (not anymore), Android (uninstalled now there), iOS and Web Player. Today I saw that Spotify charged me (throug...

  • Newbie
  • ...eb Player.   Today I saw that Spotify charged me (through PayPal) 3 transactions in a row (9.99 each) one minute from the others. Is it a normal behavior? Are the next two months covered or o...
  • MrAlexG
  • Composer
  • 485 Views
  • 1 replies
  • 0 likes
  • Payment
    paypal
    Subscription
  • 485 Views
  • 1 replies
  • 0 likes

Can you pay for Premium with a Chinese VISA card?

Plan PremiumCountry GB My Question or IssueI started my subcription in the UK with my Lloyds card, now I'm back in China and my UK card is expiring. I really would like to contitue my Premium subsciption but not sure if a Chinese bank account can do ...

  • Newbie
  • ...ike to contitue my Premium subsciption but not sure if a Chinese bank account can do the job. Anyone has ideas? Would it work if I connect a Chinese VISA card to paypal?   Thanks a lot!  
  • Billy-J
  • Spotify Star
  • 1381 Views
  • 1 replies
  • 0 likes
  • china
    paypal
    Subscription
  • 1381 Views
  • 1 replies
  • 0 likes

Solved!! Problems with PayPal

PlanPremiumCountry Belgium My Question or Issue I have been using PayPal as a paymentmethod for as long as I have Spotify Premium. Never had any issues. The payments always worked and now, all of the sudden, the payment has not gone through even thou...

  • Regular
  •   Plan Premium Country  Belgium     My Question or Issue  I have been using PayPal as a paymentmethod for as long as I have Spotify Premium. Never had any issues. T...
  • Billy-J
  • Spotify Star
  • 6959 Views
  • 13 replies
  • 0 likes
  • Credit Card
    paypal
  • 6959 Views
  • 13 replies
  • 0 likes

Paypal isn’t working

Helloi usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i click the link and select the option paypal, but when...

  • Casual Listener
  • Hello i usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i...
  • theroguemonk
  • Casual Listener
  • 942 Views
  • 1 replies
  • 0 likes
  • Credit Card
    paypal
    Subscription
  • 942 Views
  • 1 replies
  • 0 likes

No CC payment option premium account?

I have a CC currently linked to my account, but when I try to change my payment method to another card, it only offers PayPal. What gives?

  • Newbie
  • I have a CC currently linked to my account, but when I try to change my payment method to another card, it only offers PayPal. What gives?
  • user-removed
  • Not applicable
  • 920 Views
  • 7 replies
  • 1 likes
  • Credit Card
    Payment
    paypal
  • 920 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Can't pay for premium with Paypal

Hi, I've had premium for a while now but the subscription has been ended since i had some troubles with my account , and i it's now fixed. When i try to revoke my premium subscription and try to pay with paypal i only get a error message "Oops, seems...

  • Casual Listener
  • ...ry to pay with paypal i only get a error message "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." Is t...
  • EnchantingVids
  • Casual Listener
  • 1108 Views
  • 2 replies
  • 0 likes
  • paypal
    Premium
  • 1108 Views
  • 2 replies
  • 0 likes