Help Wizard

Step 1


Free Trial Charge...

Free Trial Charge...




United States

My Question or Issue

I had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.

2 Replies

Hi there @user-removed,

thanks for reaching out to the community !


I would like your to check out this info page to unexpected charges as it might shed some light.


Furthermore, please check out your account status over the to make sure you don't have any subscription active.


Let me know what you find 🙂

Hey @user-removed,


Together with what @OneByBoo suggested, it'd be good to take a look at this article since it features some additional info regarding what to do if you'd like to stop your subscription.


For further help regarding your refund request, feel free to get in touch with our folks in the Support team. You can do this by following the steps here in the section called Write to us


Hope you'll find this useful. Let us know if there's anything else we can help with!

Mario Moderator
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