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Can't pay Spotify Premium

Can't pay Spotify Premium

Sub

Free/Premium

Country

Germany

Device

HUAWEI A7

Android 

 

My Question or Issue

I subbed to Spotify Premium and had the 3-month trial to try it out, now it's time to pay but I can't, all of a sudden a have to sub to Spotify Premium for a Family, which costs more although I only have one account. I want to pay my sub to Spotify Premium only for an individual but it's not eligible for me for an unknown reason 

Reply
1 Reply

Hi there @tzitzirekaq,

thanks for reaching out !

 

Can you please log in to your account overview and let me know the status of your subscription ?

 

Furthermore, you can use this help page to locate all account listed with your details to make sure you're trying to upgrade the correct one.

 

Hope this helps.

Let me know what you find 🙂

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