spotify cut my subscrition without any notice while I am still paying

[josecaodaglio]

I don't kow why Spotify cut my service from me and my family without further notice. The only change I made was to change my internet provider.

What can I do to fix that?

[AndyJoel]

Hey @josecaodaglio!

Welcome to the Spotify Community.

In this case, we'd recommend making sure you're logged into the Premium accounts. You can check here if you have a secondary account.

If you're logging in the right account, could you try reinstalling the app? Here's how.

Keep us posted.