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spotify cut my subscrition without any notice while I am still paying

spotify cut my subscrition without any notice while I am still paying

I don't kow why Spotify cut my service from me and my family without further notice. The only change I made was to change my internet provider.

 

What can I do to fix that?

 

 

Reply
1 Reply

 
Welcome to the Spotify Community.

 

In this case, we'd recommend making sure you're logged into the Premium accounts. You can check here if you have a secondary account.

 

If you're logging in the right account, could you try reinstalling the app? Here's how.

 

Keep us posted.

 

A.J Nelson

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