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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67248 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132585 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67924 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250807 Views
154 replies
13 likes
Que tal adquiri el plan familiar por 12 meses en marzo 2017, y este mes se me ha realizado el cargo de $8.99 a razon de pago mensual de noviembre 2017, y que el proximo cobro se efectuara en diciembre 2017.Porque se me esta realizando este cobro, si ...
Que tal adquiri el plan familiar por 12 meses en marzo 2017, y este mes se me ha realizado el cargo de $8.99 a razon de pago mensual de noviembre 2017, y que el proximo cobro se efectuara e...
201 Views
0 replies
0 likes
Can anyone tell me how to get my premium account back if I'm paying for it and all I get is commercials and no individual song play.
Can anyone tell me how to get my premium account back if I'm paying for it and all I get is commercials and no individual song play.
Newbie
265 Views
2 replies
0 likes
Compre una tarjeta de prepago Spotify y al tratar de canjearla me aparece que el codigo es invalido, regrese a la tienda a que me volvieran a activar la tarjeta y no quisieron, lo que hicieron fue darme otra tarjeta la cual tampoco funciona, entonces...
Compre una tarjeta de prepago Spotify y al tratar de canjearla me aparece que el codigo es invalido, regrese a la tienda a que me volvieran a activar la tarjeta y no quisieron, lo que hicieron fue da...
278 Views
0 replies
0 likes
Assinei a conta Premium para Estudantes e algum tempo depois cancelei a mesma para poder entrar no Plano Familiar. Recebi um e-mail informando que tal conta havia sido cancelada e então, fiz a conta Premium Familiar, da qual a cobrança vai para um ca...
Assinei a conta Premium para Estudantes e algum tempo depois cancelei a mesma para poder entrar no Plano Familiar. Recebi um e-mail informando que tal conta havia sido cancelada e então, fiz a conta ...
Roadie
409 Views
2 replies
0 likes
Me invitaron al plan familiar y al aceptar la invitación me dice que si pertenezco ya al plan pero que me ponga en contacto con el administrador del plan, de ahi nonpaso y mi administrador no sabe que mas tiene que havee puesto que los demas integran...
Me invitaron al plan familiar y al aceptar la invitación me dice que si pertenezco ya al plan pero que me ponga en contacto con el administrador del plan, de ahi nonpaso y mi administrador no sabe qu...
Roadie
312 Views
1 replies
0 likes
Estava usando o Spotify para estudantes meu pagamento tinha sido efetuado havia uma semana mas ainda não constava no Spotify, ao tentar atualziar os dados fui ccobrada como se estivesse aderindo ao plano novamente, no valor de 16,90, imediatamente ca...
Estava usando o Spotify para estudantes meu pagamento tinha sido efetuado havia uma semana mas ainda não constava no Spotify, ao tentar atualziar os dados fui ccobrada como se estivesse aderindo ao p...
Roadie
195 Views
1 replies
0 likes
Hola! Tengo un pequeño cuestionamiento, se supone que el premium para universitarios es una ayuda o una forma de que se pueda obtener el servicio de una manera mas economica, pero he aqui el problema, ¿como se supone que un universitario tenga una ta...
Hola! Tengo un pequeño cuestionamiento, se supone que el premium para universitarios es una ayuda o una forma de que se pueda obtener el servicio de una manera mas economica, pero he aqui el problema...
Roadie
253 Views
1 replies
0 likes
Estoy intentando actualizar la información de mi tarjeta ya que la que vinculé primero se me perdió y ya se encuentra bloqueada. Ahora que tengo una nueva quiero cambiar la información pero solo me habilita la opción de pagar con tarjeta de crédito c...
Estoy intentando actualizar la información de mi tarjeta ya que la que vinculé primero se me perdió y ya se encuentra bloqueada. Ahora que tengo una nueva quiero cambiar la información pero solo me h...
Roadie
456 Views
1 replies
0 likes
I am trying to activate the Hulu inclusion with Premium with Students. I've tried multiple times today and with multiple browsers, but I constant keep getting the following error We’re having trouble authorizing your account with Spotify. Please cont...
I am trying to activate the Hulu inclusion with Premium with Students. I've tried multiple times today and with multiple browsers, but I constant keep getting the following error We’re havin...
365 Views
0 replies
2 likes
I am attempting to change my payment information and re-subscribe using the student discount Spotify offers. I enter all my information and the college that I attend is on the list of suggested schools that appears, but after I select the school and ...
I am attempting to change my payment information and re-subscribe using the student discount Spotify offers. I enter all my information and the college that I attend is on the list of suggested...
Newbie
263 Views
1 replies
0 likes
Hello Guys, I added a cousin who lives with me, however he works in another city and uses spotify there. Spotify is saying that it can not confirm that it lives with me because it can not confirm the IP address is different from what I use in my acco...
Hello Guys, I added a cousin who lives with me, however he works in another city and uses spotify there. Spotify is saying that it can not confirm that it lives with me because it can not con...
Casual Listener
392 Views
1 replies
0 likes
I lost all of my account info including email and password and i need to cancel the subscription so i can put it with my updated email/info
I lost all of my account info including email and password and i need to cancel the subscription so i can put it with my updated email/info
173 Views
0 replies
0 likes
Tengo un problema con un cobro de una suscripción premium me hicieron un cobro el día 01/11/2017 que no autorice porque según esto no había aceptado la tarjeta y resulta que si desde una cuenta de facebook ya cancele mi suscripción y quiero mi reembo...
Tengo un problema con un cobro de una suscripción premium me hicieron un cobro el día 01/11/2017 que no autorice porque según esto no había aceptado la tarjeta y resulta que si desde una cuenta...
164 Views
0 replies
0 likes
I've got a spotify family account which comes out of my bank account which I can find the details of when logging in on the spotify website. I've also got a payment coming off my vodafone bill which mst be for a dfferent account but I've no idea how ...
I've got a spotify family account which comes out of my bank account which I can find the details of when logging in on the spotify website. I've also got a payment coming off my vodafone bill which ...
155 Views
0 replies
0 likes
Hola! Hoy efectue una actualizacion de datos de mi tarjeta de credito, y apenas lo hice me cargaron S/.28.90, siendo que tengo un contrato de un año con el Plan Familiar Premium, no debieron efectuar dicho cargo , ya que mi contarto lo inicie el 7 de...
Hola! Hoy efectue una actualizacion de datos de mi tarjeta de credito, y apenas lo hice me cargaron S/.28.90, siendo que tengo un contrato de un año con el Plan Familiar Premium, no debieron e...
169 Views
0 replies
0 likes
Cant get through with my debit card! Have tried to upgraded to Premium membership for over a week now, but it wont accept my card information. There is absolutely no issues with my debit card however, and I am using the correct card information and s...
Cant get through with my debit card! Have tried to upgraded to Premium membership for over a week now, but it wont accept my card information. There is absolutely no issues with my debit card however...
Casual Listener
198 Views
1 replies
0 likes
I recieved several emails saying that my Premium memberships expires because the PayPal payment did not work. Now Spotify now wants me to update my payment information. PayPal is the only way for me to pay but Spotify won't let me chose it again (I c...
I recieved several emails saying that my Premium memberships expires because the PayPal payment did not work. Now Spotify now wants me to update my payment information. PayPal is the only way for me ...
150 Views
0 replies
0 likes
I reactivated my spotify students plan but it still is charging me 9.99 this month for my plan instead of 4.9o this month. It said from next month onwardsit will fix itself to 4.99 a month
I reactivated my spotify students plan but it still is charging me 9.99 this month for my plan instead of 4.9o this month. It said from next month onwardsit will fix itself to 4.99 a month
156 Views
0 replies
0 likes
buenas tardes, el dia de ayer eliminaron a mis familiares de mi cuenta familiar, todos tenemos la misma direccion y codigo postal y cuando quiero reenviarles la invitacion no me lo permite manda error! si les pago un servicio no deberian de cortarlo ...
buenas tardes, el dia de ayer eliminaron a mis familiares de mi cuenta familiar, todos tenemos la misma direccion y codigo postal y cuando quiero reenviarles la invitacion no me lo permite m...
196 Views
0 replies
0 likes
Hi, I was wondering if anyone knows how I can use the free month’s trial and then get the student discount price once the trial runs out?thanks.
Hi, I was wondering if anyone knows how I can use the free month’s trial and then get the student discount price once the trial runs out? thanks.
174 Views
0 replies
0 likes
